The world of Chevrolet Rear Seat Entertainment can be a confusing one. Share some of your questions, and our GM expert will answer them! With several decades of experience, we haven’t been able to stump him yet 🙂 Use the “comment” form below to ask your questions. We usually have an answer for you within just a few minutes! (This is the internet age after all, right?)
Chevy Headphones 
Corley
/ September 22, 2012I have a 2009 Tahoe. The rear headphones have stopped working. We have changed batteries. We are within range What else could be the problem and how can we fix it?
leasexpert
/ September 24, 2012Corley – Here’s what I would try 🙂
* Please make sure that users of the headphones are sitting in the rear seat of the vehicle with a clear line-of-sight to the DVD player. For security reasons, the headphones will not work in the front seat, or while outside of the vehicle.
* Please check to see that the batteries in the headphones are inserted properly, and that they are charged. Sometimes improperly used batteries can cause malfunctions in the performance of the headphone. (it’s an easy thing to overlook!)
* Please make sure that you try both channels on the headphone (there may be a Channel switch on the side of the headphone) as your vehicle may be transmitting on either channel a or b. Using the wrong channel will cause intermittent sound issues.
* Please make sure the headphones are being worn properly – there is an IR receiver on the headphone to receive the signal from the DVD player. If this receiver is on the wrong side of the head, it will not have a clear line-of-sight to the transmitter, causing audio issues. Each side of the headphone has a letter to guide the wearer: “L” for left and “R” for right.
* Please check that the volume on your DVD player (and on the headphones) is not turned all the way down.
If none of the above work, it may be time for new headphones for your 2009 tahoe. You can find really inexpensive replacement headphones for your 2009 Chevy Tahoe online at vendors such as AudioVideo2go.com :
https://dvdheadphones.com/products/2009-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2009~mk_chevrolet~md_tahoe
Hope this helps!!
Jeremy Miller
/ May 9, 2020I have a 2016 LT Suburban with entertainment system. We bought it used and it didn’t come with wireless headphones. Can all entertainment systems use the GM wireless headphones? I don’t want to purchase them if they’re not compatible. Thanks
leasexpert
/ May 9, 2020Hi Jeremy,
Unfortunately, not ALL entertainment systems can use the same headphones. Sorry about that.
For your 2016 Suburban LT you need the following wireless headphones:
https://dvdheadphones.com/products/2016-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_suburban
These are programmed to your car, but wont work on (for example) the 2017 or 2018 Suburban.
leasexpert
/ May 15, 2013Hi Melissa! I’m sorry to hear that your headphones broke! They are an essential way of keeping your sanity on those long road trips. There’s only so much Dora The Explorer you can listen to 🙂 Any headphone won’t work for your vehicle. You must purchase one specifically made for automotive use. Unfortunately, the automotive headphones are designed to work in the hostile environment of your car and sometimes sacrifice sound quality for sturdiness. (luckily, most kids won’t notice the difference – they’ll just be happy to have something to do on that 8 hour car ride to grandma’s!). I’ve always had luck buying parts from this trusted site: http://www.audiovideo2go.com/traverse-headphones/ The headphones are per-programmed, so there are no codes to enter or pairing instructions to follow (which is handy).
Good luck finding a replacement pair of headphones! 🙂
Leasexpert.
Kristie
/ August 30, 2013I have just picked up my new 2013 Chevy Suburban… The wireless headphones light up, the remote works & ear buds work if plugged in but we have tried everything & cannot get sound thru the IR headphones… Help!
leasexpert
/ August 30, 2013Kristie – Here’s what I would try 🙂
* Please make sure that users of the headphones are sitting in the rear seat of the vehicle with a clear line-of-sight to the DVD player. For security reasons, the headphones will not work in the front seat, or while outside of the vehicle.
* Please check to see that the batteries in the headphones are inserted properly, and that they are charged. Sometimes improperly used batteries can cause malfunctions in the performance of the headphone. (it’s an easy thing to overlook!)
* Please make sure that you try both channels on the headphone (there may be a Channel switch on the side of the headphone) as your vehicle may be transmitting on either channel a or b. Using the wrong channel will cause intermittent sound issues.
* Please make sure the headphones are being worn properly – there is an IR receiver on the headphone to receive the signal from the DVD player. If this receiver is on the wrong side of the head, it will not have a clear line-of-sight to the transmitter, causing audio issues. Each side of the headphone has a letter to guide the wearer: “L” for left and “R” for right.
* Please check that the volume on your DVD player (and on the headphones) is not turned all the way down.
Let me know if any of these tips work for you!
-John
Karla
/ January 17, 2014The rear seat entertainment headphones that came with the vehicle no longer work. We purchased new ones and are having problems getting them hooked up. How to you get the audio signal and sync the new headsets ?
leasexpert
/ January 17, 2014Hi Karla, The headphones should arrive pre-programmed. All that you have to do is sit in the rear seat (they wont work in the front seat) and you’ll be good to go! The headphones may have a little “channel switch” on the side that says “Channel A/B” . Make sure to try both channels as the car may be transmitting on either one 🙂 If that doesn’t work it may not have been the old headphones that broke, but the infrared transmitter in your car. This would make it so that no headphone will receive sound (the IR transmitter is what transmits the sound to the headphones).
I hope that helps!
Leasexpert
Heather
/ February 7, 2014I bought a used 2013 suburban. It came with the factory DVD player but since I bought it used I have no manual or wireless headsets. I bought wired headphones and they work great except I don’t see where they plug into in the third row seat for the second tv. Is there a plug for them back there?
leasexpert
/ February 12, 2014heather – so sorry for the late reply! I’ve been away on vacation and didnt have internet access. Sadly, you are not going to like my response. There is no wired headphone jack in the third row seating 😦 sorry about that. But, if youhave wireless headphones you should be able to use them in the third row seating. You can get thee wireless headphones from here:
https://dvdheadphones.com/products/2013-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2013~mk_chevrolet~md_tahoe
Hope that helps!! 🙂
Corey
/ May 12, 2022What headphones do i need for a 2017 tahoe with overhead dvd player? Everything online says not compatible with 2017 and newer
leasexpert
/ May 12, 2022You need special “digital” headphones like the following:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
The older 2-channel headphones will not work (even though they look nearly identical, they have different guts)
ricka
/ February 20, 2014Would GM part #20929304 headphones work in a 2006 Tahoe player?
leasexpert
/ February 20, 2014Ricka, Indeed it would! 🙂 Perfectly!
Denise
/ March 1, 2014I have a 2009 suburban. On the radio control panel display( on the right of the time display) there is a picture of headphones. When these headphones lit up on the display, my rear speakers quit working and the fade won’t work. Help!
leasexpert
/ March 1, 2014Denise,
That’s quite odd – the wireless headphones on a 2009 Suburban are always active – there is no icon to let you know when it is active or not. Is it possible that you have an aftermarket system? There should be no interference with the headphone usage and the radio controls. Quite odd indeed!
Kevin Husband
/ March 1, 2014Hi my name is Kevin, I just bought the wireless headphones for my Tahoe and I don’t know how to connect the remote control to the wireless headphones. Please help
leasexpert
/ March 1, 2014Hi Kevin,
The remote control controls the DVD player and not the wireless headphones. There is no way to control the wireless headphones with the remote control. If you are trying to control the DVD player, on the other hand, make sure that you have the original DVD remote that came with your vehicle (not a “universal remote”). The original style remote does not need to be programmed and should work right out of the box. Of course, that means that you must also have the original DVD player that came with your car and not some aftermarket model like a Sony or Audiovox. If you are not sure if you have the original factory installed DVD system, check your owners manual – the image of the DVD player in the owner’s manual should match the one in your car. You can also check the DVD remote image in your manual to make sure it looks like the one you bought 🙂
I hope this helps!!
Nancy
/ March 24, 2014I can’t get the sound from the DVD player to come through regular headphones
We don’t have the remote headphones
Thanks
leasexpert
/ March 24, 2014Hey Nancy – The headphones should work automatically when you plug them into the headphone jack. You may want to visit your local dealer to see if the jack has been damaged in some way 🙂
Nancy
/ March 24, 2014Thanks for your help
It’s a rental car!
leasexpert
/ March 24, 2014A-hah ! That explains it. Rental car companies sometimes turn off the headphone feature (actually, to save money they order the vehicles without that feature). So it may not be installed (sadly).
Sara
/ April 4, 2014I have a 2006 Chevy Tahoe and when I bought it a few months ago the DVD player worked fine. Now everytime I try a DVD, I get a “Disk Format Error” I have tried the same old ones that used to work and brand new DVD’s and nothing works. I’ve looked on the menu screen and I can’t find a “Format” option that most of the forums have mention. Please help!
leasexpert
/ April 7, 2014Hey Sara,
Unfortunately, this error generally means the DVD player is no longer reading the disc properly. It may be damaged and require replacement or service. I would make an appointment with your local dealership to check on the problem…. Sorry it isn’t a quick fix 😦
– Leasexpert
Shannon
/ April 13, 2014I have a 2013 tahoe. I have tried everything to get the wireless headphones to work but they won’t! I took it to the dealer and they couldn’t get them to work either. They ordered new ones, they didn’t work either. I have tried all of your suggestions on here too. The radio display shows the headphones, new batteries, they are on, volume up, sitting in the back seat, change the channels, turn up the volume on the rear radio thing, etc. we have tried everything and nothing seems to make the audio play through the wireless headphones. help!!! I really would like for this feature to work, I can’t take listening to Brave another day.
leasexpert
/ April 13, 2014I completely understand how you feel. I love watching great kids movies like Brave or Tangled… ONCE. On the 50th showing, I don’t care how amazing a movie is, it gets annoying 🙂
The headphones should automatically work without any fiddling on a 2013 Tahoe. There’s no “on switch” or anything like that. The infrared transmitter that transmits the sound to the headphones is always turned on. It seems that you’ve tried everything that should get it to work! I think there’s probably two things that may be the culprit:
1) The factory installed DVD system was replaced with an aftermarket (like an AudioVox or Sony or something) that does not support wireless IR headphones.
2) The Infrared transmitter in the vehicle is damaged or broken. This is a bit trickier and is going to require a visit to the dealership for servicing.
I’m sorry it isn’t a fast and easy answer – but it looks like the issue is a bit more complicated than a simply press of a button 🙂
Shannon
/ April 13, 2014thank you so much! I am due for an oil change, I will take it in and ask them to check that. It would make sense!
carla
/ April 24, 20142006 Chevy Uplander yesterday every thing works perfect except the audio on the DVD player I do not have headphones how do I make to audio work for my foster kids. I have tried everything. We were scheduled to have drive in movies. With the neighbor tonigjht
leasexpert
/ April 24, 2014Hi Carla!
Thanks for your question! Drive in movies sounds like a great idea! What fun!
The good news is that headphones don’t have anything to do with the DVD player sound. You should be able to hear sound from the car speakers regardless of whether or not you have headphones for the car 🙂 Here is how to get the speakers to work when playing a DVD:
Only one audio source can be heard through the
vehicle’s speakers at a time.
The RSE system or an auxiliary device can be heard
through all of the vehicle’s speakers when the following
occurs:
• A DVD or auxiliary device is playing
• The front audio system is on and the CD AUX
button is pressed to enable the RSE system
DVD will appear on the radio display when the RSE
system is on.
To turn the vehicles speakers on and off, press the CD
AUX button on the radio. The audio from the RSE
system can be heard through the wireless headphones
and the vehicles speakers at the same time. The
volume on the radio may vary when switching between
the radio, CD, DVD, MP3, or an auxiliary device
Pete
/ September 22, 2014Very good explanation to bad GM doesn’t have it broken down so easy
leasexpert
/ September 22, 2014I agree – I think they make it overly confusing on purpose. 🙂 I’m glad I could help!
Ana guevara
/ April 27, 2014So I have a 2006 chevy tahoe. My car has 2head phones for 2 people to hear the DVD player . But the other 3 people in the back want to hear the DVD player too. But I don’t know how to turn the back speakers by the seat belt on. Can someone help please?
Ana guevara
/ April 27, 2014I have a 06 chevy tahoe. I have 4 kids. And when I go out they love to watch movies but I only know how to use the head phones and not the DVD player speakers in the back seat. All my kids fight and have to take turns since there is only 2 head phones . Can someone help me on how to turn on the back speaker so my other 2 kids can hear the DVD player? I’m really tired of hearing my kids fighting for head phones!
leasexpert
/ April 28, 2014Hi Ana,
I know what you mean – it’s really handy to be able to keep all the kids busy on those long road trips instead of them fighting over the headphones! Here I found in the owner’s manual (if you still have yours, you may want to check under the Rear Seat Entertainment section to see if it has something specific to your vehicle):
Only one audio source can be heard through the
vehicle’s speakers at a time.
The RSE system or an auxiliary device can be heard
through all of the vehicle’s speakers when the following
occurs:
• A DVD or auxiliary device is playing
• The front audio system is on and the CD AUX
button is pressed to enable the RSE system
DVD will appear on the radio display when the RSE
system is on.
To turn the vehicles speakers on and off, press the CD
AUX button on the radio. The audio from the RSE
system can be heard through the wireless headphones
and the vehicles speakers at the same time. The
volume on the radio may vary when switching between
the radio, CD, DVD, MP3, or an auxiliary device
Kirsten
/ May 4, 2014I have a 2012 suburban ltz and all of our headphones went bonkers at the same time. 2 from the factory and 4 from somewhere else. All have always worked great until recently. All batteries have been replaced. Lights up. And all static comes thru. Sometimes there is the DVD sound drown out by static. All of them have been switched channels and tried over and over.
leasexpert
/ May 6, 2014Hi Kirsten – I’ve bee thinking about your problem for a day to try to see if I could come up with a good solution. Unfortunately, because all the headphones went out at the same time it seems like there is probably something wrong with the infrared transmitter on the car. This is a rare thing to fail, but it does happen from time to time. The bad news is that the best way to handle it is to take the car in to the dealership and have them inspect the entertainment system. It’s not the cheapest solution, but it’s your best bet at this point.
Sorry I didnt have better news for you 😦
Leasexpert.
JT
/ May 6, 2014I have a 2011 chevy traverse, and I’m looking for headphones for my kids. They are 3 and 5 years old, so I’m concerned that standard factory headphones will be too big. I bought the vehicle used, but it has the IR rear audio system. Do you know of any wireless headphones tested with small children?
leasexpert
/ May 6, 2014Hey JT – That’s a great question. It can be hard to find headphones for small children! I think the carmakers created the headphones to fit adults even though it makes little sense for an adult to be sitting in the back of the car watching Sponge Bob 🙂
I’ve used headphones from here before:
https://dvdheadphones.com/pages/product-result?rq=yr_2011~mk_chevrolet~md_traverse
They are lighter and slightly smaller than the standard issue headphones. Because of this, I feel like they work much better for kids. Plus they are fairly inexpensive…
Give it a shot and let me know how it works out!!
Leasexpert!
Kirsten
/ May 6, 2014Thanks for the reply. Funny enough I took it in last week and they said they were unable to duplicate the problem but no sooner than I got it home and loaded the kids up it wasn’t working. Scheduled to take it back tomorrow and I’ll be waiting for it this time because there is definitely an issue! Thx again!
Johnny
/ May 20, 2014Good morning, I’m having an issue similar to Kristen in regards to intermittent static, but then followed by complete sound loss. I believe the issue is related to the Ir receiver/transmitter, but im looking for a second opinion. When the headphones ARE working, there are 4 led/IR lights displayed on the transmitter. (I am thinking there are 2 per headphone.) During the static phase, 2 of the lights (1 per headphone) is fading and relighting. During the no sound phase, 2 of the 4 lights are off. The transmitter from the dealership is $80, the install is easy, and I can do myself. Could this be the transmitter or could it even be the main radio system itself? BTW, i was looking at the dealer’s computer screen when he found the transmitter, and his price was $38.79, and he confimred it. Do you know of other sites I could look at to maybe find this piece?
Johnny
/ May 20, 2014Error on the number of lights. 4 per headphone.
Can the channels of the headphones be changed? I think channel 1 (DVD) is what’s not working. Can the radio be reprogrammed (by me) to transmit on channel 2?
leasexpert
/ May 20, 2014Hey Johnny,
From the sound of things, it looks like it’s the IR transmitter that’s causing the problem. If it was the radio, you would also experience issues with the sound coming out of the speakers of the car. So, my guess is that it’s the IR transmitter as you have already suspected. You’re right that it’s 4 lights per headphone – not two per headphone.
There’s no way to re-program the system to change the IR channels, unfortunately. At least, not a reasonably easy way. 🙂 (I’m sure an electrical engineer out there could figure out a way to do it, but that’s beyond my skills).
What’s the make, model and year of your car? I’ll see if I can find you that IR module that you need. Although I really do think that it’s probably better to take it to the dealership. My guess is that it would cost you $100 or so to fix the transmitter. And it’s a lot less hassle than trying to figure it out yourself (sometimes I find that taking thing apart is so much easier than figuring out how to put them back together!).
Todd
/ May 20, 2014We have 2012 Suburban LT. We would like to plug in some generic headphones into the stereo so an additional person can listen to a DVD. Is this possible and where would I plug them in? Thank you.
leasexpert
/ May 20, 2014Hi Todd,
Not all Suburbans come with a headphone jack. If yours did, you should have a headphone jack right on the Rear Seat Entertainment system. If you dont see one, then your system just doesnt support this feature. But, the good news is that you will probably have wireless connectivity. You can use as many wireless headphones as you want. You can find inexpensive ones here:
https://dvdheadphones.com/pages/product-result?rq=yr_2012~mk_chevrolet~md_suburban
Hope that helps!
-Adam
Johnny
/ May 21, 2014Thanks for the info. I did have the overhead entertainment system down and apart yesterday. Super simple! The ir transmitter is held in with two Phillip screws and a wiring plug. Anyways, I have a 2010 traverse, if you could help find one. Thanks for all your help!
leasexpert
/ May 23, 2014Hey Johnny,
I checked with everyone I know from my dealership days, and none of them could get a better price than what you got at the dealer. I was hoping to be able to find something for you , but I’m sorry I’ve failed in this quest!!
Hope you have a wonderful Memorial Day weekend anyway…
leasexpert
/ May 23, 2014Hey Johnny,
I checked with everyone I know from my dealership days, and none of them could get a better price than what you got at the dealer. I was hoping to be able to find something for you , but I’m sorry I’ve failed in this quest!!
Hope you have a wonderful Memorial Day weekend anyway…
MJ
/ May 23, 2014How can the driver and front passenger listen to the radio while the people in the back use the headphones? We have an 8 hour trip we just started in a 2014 rental suburban.
Thanks!!
leasexpert
/ May 23, 20148 hours – yikes, that doesnt sound like fun! 🙂
The front radio and rear seat entertainment system are two different systems. To play a DVD for the rear seat passengers you do the following:
1. Insert a DVD into the DVD Player
2. Press SRCE repeatedly until the
AV source screen displays,
or press the toggle page button.
3. Press Rear Display 1 for the
second row video screen and
Rear Display 2 for the third row
video screen (if equipped).
4. Select DVD as the source to be used.
If you want to listen to the radio in the front seats without hearing the movie, then turn the radio on and use the “band” button to select FM, or the CD/DVD/AUX button to listen to a CD . The previous user probably pressed the CD/DVD/AUX button and set the radio source to the DVD which is why you are hearing the DVD through the car speakers.
Enjoy your family vacation!! 🙂
Fred
/ June 1, 2014I just bought a 2014 Suburban with the RSE system that has a 2nd AND 3rd row screen. According to Page 7-43 of the Owners Manual, I should be able to play a DVD on one screen and also play a video source (connected to the rear aux video hookup) on the other screen. As the book says, if both are playing, I should be able to get DVD/DVD or Aux/Aux, or DVD/Aux, or Aux/DVD depending on how many times I press the “Aux” button on the remote. I get 2 sources to play, but they only play DVD/DVD or Aux/Aux. What am I doing wrong?
leasexpert
/ June 2, 2014Hi Fred,
I havn’t had a chance to play with the 2014 Suburban’s just yet.But I think that you may need to set the source the rear seat passengers have access to from the front seat. Try this:
The front radio and rear seat entertainment system are two different systems. To play a DVD for the rear seat passengers you do the following:
1. Insert a DVD into the DVD Player
2. Press SRCE repeatedly until the
AV source screen displays,
or press the toggle page button.
3. Press Rear Display 1 for the
second row video screen and
Rear Display 2 for the third row
video screen (if equipped).
4. Select the source to be used (either DVD or AUX) . This will assign that source to the proper screen.
Not sure if that works with 2014’s, but I think it’s worth a shot!! 🙂
Fred
/ June 2, 2014makes sense, but I do not have a rear display 1 and rear display 2 screen on the unit.
If you go to this website:
Click to access 2k14tahsub.pdf
and then go to page 7-43, you will know what I am talking about.
Timothy
/ June 4, 2014I have a 2010 Chevy traverse ltz and when I put in a DVD I don’t here nothing but the movie is playing I tried the headphones but they also don’t work
leasexpert
/ June 4, 2014Hey Timothy,
Here are some easy tips and tricks to getting those pesky headphones to work:
* Please make sure that you try both channels on the headphone (there is a Channel switch on the side of the headphone) as your vehicle may be transmitting on either channel a or b. Using the wrong channel will cause intermittent sound issues.
* Please make sure that users of the headphones are sitting in the rear seat of the vehicle with a clear line-of-sight to the DVD player. For security reasons, the headphones will not work in the front seat, or while outside of the vehicle.
* Please check to see that the batteries in the headphones are inserted properly, and that they are charged. Sometimes improperly used batteries can cause malfunctions in the performance of the headphone. (it’s an easy thing to overlook!)
* Please make sure the headphones are being worn properly – there is an IR receiver on the headphone to receive the signal from the DVD player. If this receiver is on the wrong side of the head, it will not have a clear line-of-sight to the transmitter, causing audio issues. Each side of the headphone has a letter to guide the wearer: “L” for left and “R” for right.
* Please check that the volume on your DVD player (and on the headphones) is not turned all the way down.
Hopefully one of those troubleshooting tips will work for you!
david richards
/ June 11, 2014i have a 2009 tahoe, how do i listed to the radio while the kids watch the dvd in the back?
leasexpert
/ June 11, 2014The front radio and rear seat entertainment system are two different systems. To play a DVD for the rear seat passengers you do the following:
1. Insert a DVD into the DVD Player
2. Press SRCE repeatedly until the
AV source screen displays,
or press the toggle page button.
3. Press Rear Display 1 for the
second row video screen and
Rear Display 2 for the third row
video screen (if equipped).
4. Select the source to be used. This will assign that source to the proper screen.
Tess
/ June 14, 2014Just bought remote and wireless headphones replacement for a 2010 suburban. Is there a manual or something that tells us what each button is for on the remote?
leasexpert
/ June 14, 2014Tess,
There sure is! All the information about using the remote is located in your car’s owner’s manual 🙂
Ashlynn
/ June 16, 2014We have an 08 Chev Suburban. My daughter somehow separated the whole earpiece (not just the foam piece) from the headphones. Is there a way to reconnect it or will the headphones need to be replaced? Thanks!
leasexpert
/ June 16, 2014Ashlynn,
Unfortunately, when that happens the entire ear piece needs to be replaced. It’s a common problem, particularly since the headphones are usually worn by children. They use them to play horseshoes, or as a tug of war toy with the dog… and voila: Broken earpiece 🙂
Sorry to have to be the bearer of bad news! The good news is that headphones are no longer that expensive. There are several websites selling them. For example, this website has a pair that will work for you for $45.82 (they are near the bottom of the page). And it comes with 2 headphones, not just 1. https://dvdheadphones.com/products/2008-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2008~mk_chevrolet~md_suburban
Good luck and drive safely!
Stephanie
/ June 17, 2014I have a 2006 Chevy uplander and everything seems to work great on the rse except that I cannot figure out why I am unable to get the rse to play audio through the vehicle speakers. I have tried and tried to push the cd/aux button on the front radio/CD player but cannot get it to even recognize that a DVD is playing in the Rse. The cd/aux button works fine for switching to a cd in the front system but will not for anything play the Rse through the speakers. I see online many people have trouble with this feature. Thanks for any help!
leasexpert
/ June 17, 2014Hey Stephanie,
Hmm – it’s usually as simple as:
1) Play a DVD in the rear seat entertainment system
2) Press the CD/AUX button on the front radio until you hear the sound from the DVD come through on the car speakers. “DVD” should appear on the front radio display when the RSE is active.
If you are not hearing any sound, make sure that the volume on the radio is turned up. The radio remembers volume settings for each of your audio sources. So, even if you have the volume blasting for your FM stations, it may be set to mute or very low for your DVD audio source.
That’s all I can think of to get it to work. I hope that at least points you in the right direction!
Stephanie
/ June 17, 2014Thanks for your reply. From reading the manual, it seems that it would be as easy as just pushing the button to get the audio to play out of the speakers but nothing happens. It doesn’t even show “DVD” on the screen of the radio so I know it’s not working. I’ve tried holding the button down for a few seconds too but still nothing. Hope someone will have some insight as to what might be going on!
leasexpert
/ June 17, 2014Are you sure you have a factory installed DVD system in the rear seat? Do you have the remote control for the DVD player? If so, does it look like one of these:
http://www.audiovideo2go.com/2005-2008-chevy-uplander-dvd-remote-control/
Let me know – that may a big clue to solving the mystery 🙂
Heather
/ April 17, 2015yep! Im having this ladys exact same issue. I cant get it to recognize the dvd player for the front or rear seat audio. could the IR transmitter be the issue? Is that what the stereo uses to pick up the DVD player? or is it hard wired and then it just checks to see if power is being sent to the unit to recognize it being there?
Stephanie
/ June 17, 2014Yes it’s factory installed and the remote on the left in that picture is the one we have. We have the LT model of the uplander and all other buttons and functions are the same as found in the manual. It’s just the audio playing from the vehicle speakers that we are having trouble with.
Amanda
/ June 23, 2014Can I add additional headphones in my 2007 tahoe?
leasexpert
/ June 23, 2014Amanda,
You sure can! You can add as many as you like. A reputable seller will have them pre-programmed to work for you so all you will need to do is put them on and they will sync up with your system automatically! I have used AudioVideo2go.com for many years without issue, but you can Google search for your own favorite seller:
https://dvdheadphones.com/pages/product-result?rq=yr_2007~mk_chevrolet~md_tahoe
I hope that helps!
wesley ab
/ June 26, 2014I have 07 uplander and i bought 2 sets of 2 headphones aftermarket different company’s they will not work for 10 mins after I start the engine. After 10 Mins they work fine until i turn the car off and then I have to do the same steps as above. Is there anything I may be doing wrong
leasexpert
/ June 26, 2014Hi Wesley,
Sounds like there may be a problem with your infrared transmitter. For some reason the car isn’t turning on the transmitter for 10 minutes. Very odd indeed! The issue is going to unfortunately require a trip to the dealership to check on the transmitter to find out what’s wrong. IF all the headphones are doing the same thing, it’s very unlikely that it’s an issue with the headphones themselves.
If you do go to the dealership, make sure to let us know what they say! It may be helpful to other readers 🙂
-Leasexpert.
wesley ab
/ June 29, 2014is the transmitter located in the rear entertainment unit or is it in the vehicle. if so if I replace the unit in the van with a used one will that fix the problem or is it more complicated than that. The reason I ask this is where you plug the headphones in. the kids have slowly worn those jacks out where they only work if you push on them with the headphones inserted so if I replace the unit I could kill two birds with one stone. I can find a used replacement unit on ebay for $115.00 I would assume a trip to the dealer is going to cost more than that
leasexpert
/ June 30, 2014The IR transmitter is located in the DVD screen itself. So, replacing the DVD screen would solve any issues you are having with the IR transmitter. (assuming, of course, that it’s the IR transmitter that’s broken in the first place!).
Hope this helps 🙂
Vickie
/ June 26, 2014I have a 2024 Traverse LTZ. Were on a 7 hour road trip with a 3 year old. I have a DVD playing in the back seat with headphones. It’s working f
Vickie
/ June 26, 2014I have a 2014 Traverse LTZ. Were on a 7 hour road trip with a 3 year old. I have a DVD playing in the back seat with headphones. It’s working for her but we don’t have sound for the radio up front. I’ve hit the source button in the back and it’s on DVD-V T1 C3. Up front source is on FM. I went to menu and hit tone and it won’t let me change the speakers to the front which I am assuming it’s because of the headphones in the back. I’ve read the manual and it doesn’t help. Please help!
Vickie
/ June 26, 2014Figured it out! The speakers were set to back before we started the DVD in the back. Turned it off and changed the speakers to front and then turned the DVD player back on in the back. Worked!
leasexpert
/ June 26, 2014That’s great! Thanks for sharing the solution with us – this will help other people that have a similar problem. I dont know why the car makers make using the video system so complicated. They need Apple to help them design the next one 🙂
Jeff Gardner
/ June 27, 2014While kids listen thru headphones and watch DVD in my 2007 Tahoe z71 . Is there a way I can listen to radio thru speakers ?
leasexpert
/ June 27, 2014Usually it’s as simple as:
1) Play a DVD in the rear seat entertainment system
2) Press the CD/AUX button on the front radio until you hear the radio playing through the speakers 🙂
Give it a shot!
adam
/ June 29, 2014Can I add a 3rd pair of wireless headphones to 07 suburban?
leasexpert
/ June 30, 2014You definitely can add a 3rd pair of wireless headphones to your 2007 Suburban. You can find headphones at your local dealership, or at online stores like this one:
https://dvdheadphones.com/products/2007-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2007~mk_chevrolet~md_suburban
They come pre-programmed, so you just have to put batteries in them and you are good to go 🙂
Lacy
/ June 29, 2014We just purchased a 09 suburban. It has the rear entertainment, but came with no head phones…..how will I know if it has wireless capabilities??? And if it does can I buy a set of 4 to use with only 1 screen or do I need the dual screens?
leasexpert
/ June 30, 2014Lacy,
If you have a factory installed DVD player, then it will wireless headphone capability. That’s good news! Now, the question is: Do you have a factory installed DVD player. The answer can be found two ways:
1) Call your dealership, give them your vin number, and they will be able to let you know if your DVD player supports wireless headphones.
2) The easier method, in my opinion, is to check your owners manual. There is a section that explains how to use the DVD player – if the images in that section match what your DVD player looks like then you have a factory installed DVD system 🙂
But, to be honest – most every automotive DVD system uses wireless headphones. So, 99% of the time you will have wireless headphone capability. You can just buy inexpensive headphones from a place like this:
https://dvdheadphones.com/products/2009-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2009~mk_chevrolet~md_suburban
And test them out. In the very rare chance that they dont work – no worries… they have a no-hassle return policy. 🙂
Hope this helps!!
Heather Loffredo
/ July 1, 2014We have a 2010 Chevy Traverse LS with an Audiovox MTG DVD player. Yesterday our water pump and thermostat broke and the vehicle computer system shut our engine down. We had everything repaired, but our DVD player is now not working. When we insert a disc we get what looks like a computer screen with files and folders that lead us nowhere. The files/folders say “config” “DVDROM” and “wmv”. Can you help? We are on a road trip with a restless 4 year old! 🙂
leasexpert
/ July 1, 2014Yikes! How very odd. The Audiovox is not a factory installed DVD system. It’s an aftermarket system purchased after the car left the factory. I don’t have any experience with the aftermarket systems (there are so many!). But, it seems to me that the system may have sustained a bit of damage. You may want to give AudioVox technical a shot: http://www.audiovoxproducts.com/support/
Sorry that probably wont help with your 4 year old on this trip 😦
amanda o'kelly
/ July 10, 2014I have a2008 Chevy tahoe with a ceiling Mount drop down LCD screen for rear DVD. The wireless headphones were replaced with now 3 different sets. All new batteries… They work intermittently and I believe it is a faulty IR transnsmitter above the screen…the red dots only light up intermittently and that’s when headphones work…when not lit up headphones due not work…can this transmitter be troubleshooter or replaced? The local dealerships were of no help…
leasexpert
/ July 11, 2014Hi Amanda,
From your description of the problem it seems that you are absolutely right: it’ the IR transmitter. This can definitely be fixed by a GM dealership. The cause of the failure is probably a lose connection somewhere along the line from the IR transmitter to the radio.Either way, the dealership should be able to get it squared away for you 🙂
Stephanie
/ July 19, 20202016 Chevy Traverse
Is it possible to pair additional headphones besides the 2 that came with the vehicle? If so, are there certain headphones required or are any IR, wireless headphones compatible?
I greatly appreciate the input. Thanks.
leasexpert
/ July 19, 2020Yes you can pair up to 8 headphones at a time! You can get additional headphones that are programmed to not interfere with your original headphones here:
https://dvdheadphones.com/products/2016-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_traverse
Gary
/ July 11, 2014I have a 2013 Traverse, with factory remote and wireless headphones. When we insert a DVD it auto starts with previews we can use the remote to FF, but once it gets to the menu screen the remote will not work to start the movie. By trial and error, I determined that if you press PRGM button on the Rear Ent Panel the DVD will play. How do I get the remote to work for this function?
leasexpert
/ July 11, 2014Hi Gary,
What an odd problem! Lets see if we ca narrow down the issue…
1) Can you confirm that your remote looks like one of these: http://www.audiovideo2go.com/2009-2013-chevy-traverse-dvd-remote-control/
2) Does this problem happen with every DVD you insert, or is it just one specific DVD?
3) Are you able to press the “Main menu button” and then select “Play movie” from the DVD’s main menu? The main menu button is on the top right hand corner, just bellow the illumination button.
4) Does the “Next track” button work? it should look like this >| and is located under the play/pause button in the middle of the remote.
Maybe that’ll give me a bit more information to try and figure out what sort of troublesome ghost is in your DVD Player 🙂
Kenzie
/ July 13, 2014Wondering how many sets of wireless headphones can be used at one time in a 2014 LTZ Suburban.
THANKS
leasexpert
/ July 14, 2014Hey Kenzie,
As long as you buy reputable headphones from your local dealership, or somewhere like AudioVideo2go.com you can use up to 8 headphones at the same time without interference. The only real limitation is that all the headphones have to have a line of sight to the DVD screen where the IR transmitter is. So, for example, the headphones will not work in the front seat or while outside the vehicle. Aside from that, as long as the wearer can see the DVD screen and is sitting in the rear seat of the vehicle, you can use as many headphones as you want! (generally, up to 8 since you can’t fit more than 8 people in the rear seat without people starting to block each other’s view).
Nick mendoza
/ July 14, 2014I have a 03 chevy tahoo it was running off the battery and said check brake booster so I changed the battery and alt. it took care of that problem but now when I start the car it says driver one as normal but then after a few seconds it says unknown driver and the oil gas voltage gages drop on top of that my stereo won’t come on at any time it’s an after market double din radio and it just stays black
leasexpert
/ July 14, 2014Nick – ouch, that seems like something you are going to need to take in to a dealership to have looked at. The brake booster helps make the brake pedal easier to press (you can imagine the force needed to stop a 5,000 pound Tahoe!). Sometimes the motor that creates the vacuum needed for the brake boost goes out, and this can cause some trouble with your electrical system. I would highly recommend having the car serviced at the dealer or your mechanic.
Jason Borders
/ July 15, 2014How can I make the sound from my DVD player come through the stereo system. There is not a DVD button on the radio dash but was told there was a way to do it thru the radio
leasexpert
/ July 15, 2014What make, model and year vehicle do you have?
Kristin
/ July 18, 2014I have a 2014 Traverse with the Rear Entertainment System. Is there a way to have the back speakers play the DVD sound, while the front speakers play something else, like the FM or XM radio? If so, how do I do that? I’m looking for a solution without needing headphones. Thanks in advance!
leasexpert
/ July 18, 2014Kristin,
Unfortunately there is no way to get the front speakers to play something different than the rear speakers. The only thing you can do is select whether the speakers can play and what the rear seat headphones can play. But you can’t control the speakers individually. At least not that I know 🙂
Sorry … out of luck on this one! 😦
Amy Hammer-Huber
/ July 22, 2014How do I set up headphones on a suburban so my kids can watch a movie and I can listen to the radio
leasexpert
/ July 22, 2014it’s usually as simple as:
1) Play a DVD in the rear seat entertainment system
2) Press the CD/AUX button on the front radio until you stop hearing the sound come through the speakers.
The headphones are always active, so they should always have sound coming through. But, you should also be able to turn the sound off on the car speakers so you don’t have to listen to the kid’s DVD.
Hope that helps!
Jeffrey Arbuckle
/ July 23, 2014I bought a 2007 Suburban. It has the DVD package and I see headphone jacks for the second row on the back of the console. It didn’t come with headphones or a remote. I was going to purchase some but how do I know if my vehicle is equipped for IR headphones? Is that feature standard for models equipped with DVD?
leasexpert
/ July 23, 2014Hey Jeffrey,
That’s a great question – if you have a rear seat entertainment system, them you have wireless capability! Good news, right ? 🙂 You can see a wide selection of headphones that will work for you at your dealership, or here:
https://dvdheadphones.com/products/2007-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2007~mk_chevrolet~md_suburban
Hope that helps!!
Mollie Blixt
/ July 28, 2014I have a 2011 suburban with wireless headphones that used to work with rear entertainment center. Just recently all pairs turn on and work but then they all short out at once and stay off. Any ideas??
leasexpert
/ August 2, 2014Hey Mollie,
Sorry for the late reply – I was on a much needed vacation! If all the headphones are shorting out all at once, it points to something wrong with the IR transmitter. If there was a problem with the headphones, then it’s very unlikely they would all stop working at the same time. My recommendation is to take the car in to the dealership for an inspection to see if they can find the short in the IR transmitter. It may just be a loose wire causing the transmitter to stop transmitting intermittently. I usually do this kind of service when I take the car in for an oil change – that way they can do it all at the same time 🙂
Hope that helps!
Craig
/ July 30, 2014I have a 2011 Tahoe LTZ with two sets of headphones. they are working great. problem is I have three kids and only two sets of headphones. is it possible to add to set your phones and will they work?
leasexpert
/ August 2, 2014Hi Craig,
Sorry for the late reply – I was on a much needed vacation! You can indeed add headphones to your car without having to worry about any of them interfering with each other. I have 6 headphones in my Suburban – no problems 🙂 There are lots of options for buying your headphones – but I try to stick with an inexpensive one myself. Here is what I have found works for me:
https://dvdheadphones.com/products/2011-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2011~mk_chevrolet~md_tahoe
Julie
/ July 31, 2014I have a 2004 Tahoe with factory installed rear entertainment system. Both wireless headsets are intact, and in good shape with no visible damage. Out of the 2 headsets, only one is still receiving the IR signal. The red “on” light doesn’t go on for the 2nd headset either. We have replaced the batteries, and they are installed properly. Any ideas why the 2nd headset won’t turn on, or receive the signal?
leasexpert
/ August 2, 2014Hey Julie,
Sorry for the late reply – I was on vacation! Much needed, by the way 🙂
If one of the headphones is still receiving a signal, then that rules out a problem with the transmitter in the car. If the transmitter was damaged, none of the headphones would work. It looks like the headphones just failed – they are being stored in a hot car for years on end… they usually last 2 or 3 years at the most before something comes loose inside. If your still using the original headphone that came with the 2004 Tahoe, then it’s likely you’re just dealing with the headphones getting old and failing. It looks like you may be in the market for some new headphones! Sorry about the bad news…
If it helps any, there are lots of alternatives to the expensive dealership parts departments. You can see some inexpensive options for your Tahoe here, for example:
http://www.audiovideo2go.com/tahoe-headphones/
Julie
/ August 2, 2014Hope you had a great vacation and thank you for the info. They are the original Tahoe headphones. I checked out the the link, and I am wondering if there is a specific pair that I need to purchase … seems like the dates only go back to 2007, and I know the Tahoe model underwent a bunch of changes shortly after the ’04 model. I won’t have time for an exchange before needed use.
leasexpert
/ August 4, 2014Was a terrific vacation, thanks for asking! Retired to beautiful Florida, so these days I spend my time with the grand kids, or out fishing, or on the beach enjoying a cool breeze and a margarita. My only regret is that I didn’t vacation more when I was working. Life is too short- and by the time you figure that out it’s too late. As the saying goes, youth is wasted on the young…
Any of the headphones on that link will work for you – just be sure not to buy any of the ones with remote controls. The thing that changed in 2007 was the remote control signal. So you wont be able to buy a DVD/Remote combo since the remote wont work for you.
If you want the original headphone that’s currently being manufactured by GM, it’s this one:
http://www.audiovideo2go.com/chevrolet-tahoe-oem-single-channel-ir-headphones/
But, my humble advice is not to spend too much money on a headphone. The kids are going to break them, or lose them, or throw them out the window… or they will get sat on, or covered in chocolate at some point 🙂 So… my advice is to save a buck and buy these cheaper ones:
http://www.audiovideo2go.com/chevy-tahoe-ultralight-2-channel-folding-ir-wireless-headphones/
Then you can use the money you save to go watch a movie with your significant other… it’ll be money well spent!
If you have any questions, just let me know – it’s a pleasure to help in any way I can 🙂 As long as the fish arn’t biting, of course…
Teresa
/ August 4, 2014Will GM part # 20929304 work in my 2004 Nissan Armada?
leasexpert
/ August 5, 2014Hey Teresa,
It should would – the headphones for the Armada and GM vehicles were the same. The remote, is not – so that will have to be purchased elsewhere. 🙂
Kathy
/ August 5, 2014I’m getting static on my wireless headphones when playing a dvd in my 2005 Chevy Uplander. When playing the radio the headphones work fine. I have checked the channels and volume settings on the headphones and they have new batteries. Everything has been working fine and then just one day the static started.
Kathy
leasexpert
/ August 5, 2014Hey Kathy,
How frustrating! You have done all the right things to troubleshoot the problem for an easy fix. It doesnt look like the issue is with the headphones (since they are all making static) and it doesnt seem to be an issue with the IR transmitter (since the radio sound seems to come through just fine on the headphones). Looks like you may have a short or a loose wire in the DVD audio. It’s a bit of a difficult problem to fix – I dont recommend trying to tackle it yourself. Your best bet is to schedule a maintenance trip at the dealership to have them take a look. May as well get your oil changed at the same time ! 🙂
Sorry it wasn’t an easy fix – probably not the answer you wanted to hear 😦
Leasexpert…
kathy
/ August 5, 2014Thanks for your help. Where do we check for the lose wire or short? Do we take the dvd player down and check it there?
Kathy
leasexpert
/ August 6, 2014Hey Kathy,
Finding the short is a bit tricky and I don’t recommend that you try to do it yourself. The issue can be with the wiring from the radio to the DVD player, it could be in the DVD player, it could be in the radio. A skilled technician should really investigate (they have the proper tools too).
Good luck! 🙂
Darius
/ August 10, 2014My rear control for my 09 Tahoe won’t light up but I can control my fan speed and climate controls but if I press source or power or program or skip it won’t do anything but I can watch a movie on it fine
leasexpert
/ August 14, 2014Hey Darius,
That’s an odd one. I wonder if the receiver in the DVD screen is damaged. Do any of the DVD control’s on the remote work?
Husam
/ August 18, 2014hi..i have Traverse 2010 and the CD stucked in side unfortunately cant be exite again,,,i tried many times.plse need help..
leasexpert
/ August 18, 2014Husam,
Here is one way: Using an Extra CD
1
Grab a blank or useless CD. This method involves inserting a second CD into the player, so, to prevent damage to a beloved album, try to procure a blank CD or one that you otherwise don’t care about.
Turn the CD player on before proceeding. If this requires you to start the car, then start the car and turn the CD player on.
Note: This method, like several others in this article, carries the risk of damage to the stuck CD or the player itself. Use caution when inserting any foreign objects into your CD player. If you’re ever worried about damaging your CD player, stop and take your problem to a professional.
2
Place the second CD about 1 inch deep into the slot. Your CD should be above the stuck CD. With luck, you’ll be able to feel the stuck CD slide beneath the one in your hand.
3
Press the ‘Eject’ button and gently wiggle the CD around. By doing this, you are attempting to give the stuck CD traction against the mechanism that the player uses to eject it. If you feel the stuck CD start to eject, to care to ensure that it doesn’t become sandwiched between the second CD and the edge of the CD slot.
If this doesn’t work, repeat, but try to get the blank CD below the the jammed CD, then gently pry it upwards. CD players can differ in their precise ejection mechanism, so sometimes upward pressure can be more successful in giving the ejection mechanism traction on a stuck CD than downward pressure.
4
Apply pressure to the unit. Sometimes, applying pressure to the unit itself can help the stuck CD gain traction. If the player is mounted in such a way that it’s near the upper surface of the dashboard, you may have success repeating the steps in this method while pressing or gently but firmly smacking the area of the dashboard above the player.
Note that, while some have had success by banging on the dash, this can damage delicate components of the center console, so it is not recommended if your car has a GPS, etc. between the CD player and the top surface of the dashboard.
Another option: Performing an Electrical Reset
1
Write down your radio presets and audio settings. This method is useful when you can’t remove a CD because your CD player will no longer turn on. This method involves disconnecting, then reconnecting the electrical supply to the CD player. For most CD players, this means that any radio presets you’ve set will be erased and your personal audio settings will be reset to their defaults. If you’re an avid listener of music in your car, make sure you record your personal settings so they can easily be restored afterward.
2
Turn the car off and open the hood. When manipulating or altering your car’s electrical system, it’s important to ensure you’re not in danger of electrocution. Turn the car off and remove the keys from the ignition, then open the hood for access to the battery.
3
Disconnect the battery’s negative terminal. The negative terminal on a car’s battery is colored black, while the positive terminal is colored red. Carefully disconnect the negative terminal. Some terminals may require you to use a small wrench or pliers to loosen a nut before removing the wire connection.
4
Wait 10 seconds, then reconnect the terminal. After reconnecting the terminal, tun the car on and try to eject the CD as normal. Disconnecting then reconnecting the CD player’s power supply can cause the CD player to “reset” to its factory default, which, in some cases, can restore its ejection functionality.
5
If the CD player still won’t turn on, replace its fuse. Check your owner’s manual – often, a car’s fuse box will be behind a panel somewhere on the driver’s side of the dashboard. Disconnect the battery, remove the fuse box’s protective covering, then, consulting your owner’s manual, replace any of your CD player’s fuses that may have blown.
shaun
/ August 20, 2014Hello I have a 2013 Tahoe…would part number 20929304 work for the rear entertainment system..it includes two headsets and a remote?
leasexpert
/ August 20, 2014Hi Shaun,
For your 2013 Chevy Tahoe you can see a wide range of headphones and DVD remotes that will work for you here:
https://dvdheadphones.com/products/2013-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2013~mk_chevrolet~md_tahoe
The part number you referenced, 20929304 , is this part:
http://www.audiovideo2go.com/2007-2011-chevy-tahoe-folding-headphones-and-remote-combo/
But, if you want to save some money, they have an equally good headphone and remote combo here:
http://www.audiovideo2go.com/chevy-tahoe-headphones-and-dvd-remote-2007-2011/
I hope that guides you in the right direction! 🙂
jason
/ August 26, 2014Hello,
I recently purchased a 2005 Cadillac Escalade.the factory remote and headphones were missing. I read on alotof fitment charts that the remote 20929305 was the updated remote. So I recently purchased the kit 20929304 thinking I would replace everything with that kit. However the dvd remote is not working with my player. Is the remote incorrect or should I look at possible problems with my unit?
leasexpert
/ August 27, 2014Hi Jason,
You accidentally bought the DVD remote for the 2008-2014 Cadillac Escalade. The remote you need is the following:
http://www.audiovideo2go.com/2002-2006-cadillac-escalade-rear-seat-dvd-remote-control/
It’s an easy mistake to make because the remotes look almost identical (there are some small differences). As long as you have an original factory installed DVD system and not an aftermarket (like Invision or AudioVox) then the above linked to remote will work for you!
Jen
/ August 29, 2014We just purchased a 2011 Suburban. Went to use the DVD player and have a problem. The movie is playing on the screen. No sound. When I press the Aux button on the front control or the rear control it toggles between XM and radio but doesn’t find the DVD player. When I plug the headphones into the jack I get the radio or XM but can’t hear the movie. Its like the DVD player isn’t connected to the system. The remote works. Can not figure this out.
leasexpert
/ August 29, 2014Hey Jen,
Wow, that IS strange. Lets check and see if you have the original factory installed DVD system. Sometimes aftermarket (or dealer installed) systems such as Invision or AudioVox are not connected to the front radio unit. If you have a factory installed DVD system, your DVD remote should look like one of the two found in this picture:
http://www.audiovideo2go.com/2007-2015-chevy-suburban-dvd-remote-control/
Another thing to check is whether or not the wireless headphones that came with your Suburban are working. The wireless transmitter is located in the DVD screen, so it should work independently of the radio unit at the front of the car. This will help us figure out if the problem is with the DVD unit or with the connection between the DVD and the radio head unit 🙂
Let me know what you find out!
-Dave
Heather
/ April 17, 2015I am having this exact same problem in a 2008 Chevy Tahoe we just purchased, and the remote in the link you posted above looks like the one I have, so I must have a factory DVD player. There were no wireless headphones when we bought it, but when we plug in wired headphones in the rear jacks, we can only get radio or XM like the other person said. HELP! my kids are driving me NUTS about this!
leasexpert
/ April 17, 2015You should just start the move then press audio on the head unit. The DVD will continue to play over the headphones.
john carter
/ September 3, 2014got a 2007 suburban used. it has factory rear seat dvd player screen. the screen looks normal when it is off but when it is on the dvd plays fine but the screen looks like a mirror might look if you hit it in the center and fractured it. you can see the picture but it is messed up by the fracture. if i get a used screen and plug it in, will it have to be dealer programmed or will it work as is? thanks so much.
leasexpert
/ September 3, 2014Hey John,
In fact, you can definitely buy a used screen and just plug it in. Should work perfectly – no need to have the dealer program it. The screens can be expensive, though, so be careful. I’ve usually just encouraged customers that came in to our dealership to opt for an easy to install bracket-mount system like this one:
https://dvdheadphones.com/products/2007-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2007~mk_chevrolet~md_suburban
Easy to install, and you can take them with you when you sell your car….
Great question – hope you get that screen fixed!! 🙂
john carter
/ September 3, 2014thanks so much for the fast reply. how do you manage?
I discovered another problem with my radio head. when I tried to plug in external mp3 player in the plug it seems like the end of an old one is broken off in there or something pushed in. it is deep in that tiny hole. any ideas?
If I take the radio head out and unplug it will I have a problem when I plug it back in?
thanks again
leasexpert
/ September 9, 2014Sorry for the late reply – was on a short vacation 🙂
Getting a broken headphone jack out isn’t easy, but I’ve used this method before and it seems to work if you are very careful:
If you dont want to accidentally super glue your q-tip to the radio, then you may just want to take it in to a dealership to have them take care of it 🙂
You can remove the head unit rather easily, and it shouldnt be a problem to put it back in.
trish
/ September 9, 2014Hey. We have a 2013 traverse and when we play a dvd through the radio sound only comes from the front speakers and we can barely hear in the rear.how do we fix this?
leasexpert
/ September 9, 2014Hi Trish,
I wonder if the balance of the radio is set to the front eats instead of the rear. Lest check that .
To adjust the balance or fade on your radio :
1. Press the button that looks like a musical note until the speaker control
tabs display.
2. Continue pressing the musical note button to highlight the tab, or press the softkey
under the tab.
3. To adjust the highlighted setting, do one of the following until the levels are obtained:
. Turn the musical note clockwise or counterclockwise.
. Press FWD, or REV. To quickly adjust balance or fade to the middle position, press the softkey under the BAL or FADE tab
for more than two seconds. A beep sounds and the level adjusts to the middle position.
It may also be the balance on your infotaiment system. From the touch screen home page select “now playing” then “Tone” then “Tone settings” under “Fade” Press F for more sound from the front speakers or R for more sound from the rear speakers. The middle position balances the sound between the
front and rear speakers.
Hope that helps!
Amanda
/ March 7, 2020The headphones have new batteries and turn on but the light flashes and no sound comes through.
leasexpert
/ March 7, 2020Sounds like you may be sitting in the front seat where the IR signal does not reach. Or, you have the wrong headphones. The headphones with a flashing light are for 2017 and newer GM vehicles.
john carter
/ September 9, 2014wow ! that looks great. I always worry that if I pull the head out I will have to get it reprogrammed by dealer. thanks again
Leah
/ September 12, 2014We bought a new 2015 Chevy Suburban last week. We have a RSE system with DVD screens for the second and third rows. Am I correct in understanding that if the kids aren’t using the wireless headphones and are listening to the DVD thru the car speakers, that the driver and front passenger cannot listen to the radio at the same time? If that is the case, will the driver and front passenger be able to listen to the radio if the kids use the wireless headphones instead?
leasexpert
/ September 12, 2014Hi Leah,
Congratulations on your 2015 Suburban! Excellent choice 🙂 If you want to listen to the radio, the kids will have to wear the headphones. That way you will be able to set the radio to play through the car speakers, while the kids are watching a DVD. This works great on long road trips, because there is only so much Frozen a parent can “let go.” 🙂
Leah
/ September 14, 2014Thank you so much!!!
Hector
/ September 19, 20142009 Suburban with RSA. With the RSA on I get a headphone symbol on the right side of my head unit, the rear speakers have no sound and if I plug into the rear jacks I have sound through the wired headset. If I turn off the RSA I still do not get sound to the rear speakers but the headphone symbol goes away. HELP!?!?!
leasexpert
/ September 30, 2014Hey Hector,
You may want to check your “fade” settings to make sure they are not set to the front of the car (which would turn the rear speakers off). The headphone icon on the front radio just lets you know when the rear seat passengers are using their RSA. The audio system will mute the rear speakers when the RSA audio is active through the headphones – the idea being that if your kids are listening to a DVD or music with their headphones, they wont be bothered with the sound coming from the rear speakers. So, make sure that the RSA is not active otherwise you wont get any sound on your rear speakers (and make sure there is no wired headphone plugged in to the jack).
Gord Arthur
/ September 22, 2014Hi
Can you please post, or do you have a guide for the remote control for the DVD player please. I have a 2012 Suburban.
Thanks
leasexpert
/ September 22, 2014Sure – you just want to know what all the buttons on the remote does? 🙂
Karen ellis
/ September 26, 2014We tried to use earbuds in our 2012 Tahoe and no sound would come through. Do we have to have special headphones. Help please as we are going to be in the car for 12 hours with a 14 & 10 year old.
leasexpert
/ September 30, 2014Hey there,
No need for special headphones. Any wired headphones should work for you.
The DVD player is capable of outputting audio to the wired headphone jacks on the RSA system, if the vehicle has this
feature. The DVD player can be selected as an audio source on the RSA system.
If you dont hear anything through the wired headphones, then I would try making sure that the DVD player is selected as the audio source for the RSA system. A simple thing to check is that the volume isn’t all the way down 🙂 That can happen! Also, make sure you are putting the headphones in the headphone jack and not the red/yellow output jacks in the floor (those are suppose to be used for “input” devices like a camcorder or a gaming system).
Hope that points you in the right direction! Have a safe drive!
raly
/ September 28, 2014How do you fade the volume of DVD to the rear only?
leasexpert
/ September 30, 2014Hi Raly,
What kind of car do you have? 🙂
stephen
/ October 3, 2014I have a 2011 gmc denali with dvd/navigation. When I use the wireless headphones in the back to listen to a dvd the sound is very low and has a lot of “white noise” mixed in with the dvd audio. I have tried both channels and only channel #2 works with the dvd audio. the headphones work great in my older suburban (so that is not the issue). The headphones play music fine, just have issue with dvd?? Barely can hear audio.
leasexpert
/ October 6, 2014Hey Stephen,
Sounds like there could be two problems causing the white noise:
1) The volume on the DVD player is set too low. This would cause you to increase the volume on the headphones to make up for the low DVD volume, thereby creating a bit of white hissing noise. So, check the volume on the DVD player and make sure it is not set too low (you can use the DVD remote to increase the volume).
2) The Infrared (IR) transmitter on the DVD screen is damaged or being blocked. The headphones need a line of sight to the DVD player screen in order to receive the sound signal. If the signal is blocked then there will be a hissing sound (or the sound will cut out completely). A common reason that the IR transmitter is blocked include: a sticker placed over it for decoration, a scratch on the transmitter, the wearer of the headphones using them in the front seat or while outside the car. The IR transmitter may also be damaged which could cause the hissing. The only way to fix it in that case would be to visit your local dealership.
I hope this helps!! 🙂
chris
/ October 3, 20142011 traverse the radio shows a headphone display everytime I start the car and the rear speakers have no sound how do I change it so when I start the car all the speakers are working all the time
leasexpert
/ October 6, 2014Chris,
You may want to check your “fade” settings to make sure they are not set to the front of the car (which would turn the rear speakers off). The headphone icon on the front radio just lets you know when the rear seat passengers are using their RSA. The audio system will mute the rear speakers when the RSA audio is active through the headphones – the idea being that if your kids are listening to a DVD or music with their headphones, they wont be bothered with the sound coming from the rear speakers. So, make sure that the RSA is not active otherwise you wont get any sound on your rear speakers (and make sure there is no wired headphone plugged in to the jack).
Martin
/ October 6, 2014How to i get dvd to play in headset only? Also can the other passengers stilk listen to the radi while those in rear watch and listen with headset.
2014 suburban
leasexpert
/ October 6, 2014Hi Martin,
it’s usually as simple as:
1) Play a DVD in the rear seat entertainment system
2) Press the CD/AUX button on the front radio until you stop hearing the sound come through the speakers.
The headphones are always active, so they should always have sound coming through. But, you should also be able to turn the sound off on the car speakers so you don’t have to listen to the kid’s DVD. While the kids listen to their DVD you can continue to hear the radio in the front seat. The rear speakers will just mute so that the kids don’t get bothered by the radio and can continue listening to their DVD.
Hope that helps!
Bill
/ October 11, 2014Have a 2011 Denali 3500HD with the U42 option. It has a rear seat DVD player (one on the inside roof console). Will a GM PN 20929304 Remote/Headset work? A dealer said that a 20929305 remote will work while another said that the 20929304 will work if my vehicle is IR capable(?) and the original headsets did not have a scan button(?). This seems to be a bit confusing. Thank you kindly for your response. Bill
leasexpert
/ October 13, 2014Hey Bill!
I hope you had a wonderful weekend. Pretty relaxing here in Florida, I must say. Although it was sad to see the Gators fall to LSU – but, it was still a great time with the family.
Great question, by the way. It actually brings up one of my pet peeves. “Denali” is not a make, it’s trim level. It denotes the top of the line for Chevy and GMC trucks and SUV’s. There’s a Yukon Denali, Sierra Denali, Terrain Denali Acadia Denali and a Yukon Denali. Lots of Denali’s to go around. 🙂 I hope you dont mind me using your question as a teaching opportunity for other readers.
Most people use “Denali” to refer to the Yukon, so I’ll assume that’s waht you mean to do as well. In that case, you are absolutely right. Part number 20929304 will absolutely work for your 2011 Yukon Denali. You can find the replacement headphones and remote at your local dealership, or online. Here is an example of a website I used when I was in the car business to source my infotainment parts:
http://www.audiovideo2go.com/gmc-denali-headphones-and-dvd-remote-2007-2008-2009-2010-2011-2012-2013-2014/
Don’t let the “scan” button business throw you off. The dealership sales guys were just being stupid. GM hasn’t used a scan button since the 2005 model years, so your 2011 vehicle definitely wont need a scan button. And as long as you have the factory installed DVD player in your car you will definitely have IR (infrared) functionality. Speaking of which – you should double check to make sure you have the original factory installed DVD player in your car. The easiest way to do this is to check your owners manual and compare the image in the manual to the one of your DVD player. They should match.
This can all be confusing, so do let me know if you have any questions!
Bill
/ October 14, 2014Appreciate your kind response and thanks for clarifying my situation! Glad to have you use my question as a learning tool. My truck is a Sierra Denali and it does have the factory installed rear (roof mounted) DVD unit. I’m finally glad to hear that part 20929304 will work and ordered a new OEM factory boxed set. I thought it would, but as you noted there is some confusion in applications depending on who you ask. Have a great week!
Kevin
/ October 28, 2014I have a 2008 Montana with the RSE. Was working fine through the radio until 2 days ago when the battery died. Now the CD/AUX button will not cycle to the DVD. No wireless, only plug in headphones, which do work. Why will the sound not play through the radio anymore? Its as if the radio does not recognize a DVD player anymore. Yes, factory installed. Also seem to have lost the XM Radio option as well, used to cycle : FM1->FM2->AM->XM1->XM2 with the BAND button, now only FM1->FM2->AM. Is there a reset for the radio? Its not locked, everything else works, just lost the XM and DVD. Suggestions?
Thanks!
leasexpert
/ October 30, 2014Kevin,
GM cars contain Delco radios that are protected by Theftlock, which locks the radio after it has been disconnected from a power source. Iit can only be reset and unlocked with a car-specific security code. Identifying the security code for your GM vehicle is the only way to reset the car radio and disable the Theftlock protection device. Usually the only way to do that is to take a visit to the dealership 😦
Patricia
/ October 30, 2014I bought a used 2007 Chevy Suburban. It had a DVD remote in the console but I don’t see a DVD player anywhere. I also have no sound from the rear speakers when I am driving. Any explanations? I am wondering if there ever was a DVD player. The remote looks new.
Patricia
/ October 30, 2014Oh and there is a pic of headphones by the clock on the radio display. What is that for? The car didn’t come with headphones.
leasexpert
/ October 30, 2014Hey Patricia,
Well- it looks like there may have been a DVD player installed at one point and then it was removed (perhaps so it could be sold on eBay!?).
The little headphone icon means that the rear seat entertainment system (which was removed) is active. When this happens, the vehicle mutes the rear speakers so that the rear passengers can listen to their DVD without being interrupted by the sound from the car speakers (the rear seat passengers use wireless headphones to hear their DVD. The headphones were probably sold with the unit that was removed).
The DVD for the rear seat player is actually inserted in the front. Check the DVD player and see if there’s a DVD playing in there 🙂
Patricia
/ October 31, 2014My car didn’t come with a DVD player
leasexpert
/ October 31, 2014Humm… It’s weird that they removed the rear seat DVD screen AND the in-dash DVD player, then replaced the in-dash DVD player with a proper OEM radio. Are you sure there is no DVD player in the front dash area?
Try pressing the “Aux” button to change the input source (it may currently be set to a DVD player that doesnt exist which may be causing the problem…)
April
/ November 25, 2014We have a 2006 uplander. The sound has always been able to play through speakers and headphones. Tonight. No volume anywhere please help
leasexpert
/ November 26, 2014Hi April – No volume on either the speakers or the headphones when playing a DVD? How about when listening to the radio?
kristine reeves
/ December 1, 2014I just purchased a 2014 Traverse 2LT. I do not have the did player, but there is a rear radio with separate controls. The dealership gave me a box with two wireless headsets and a remote. Was that an accident? I cannot figure out How to get them to work. Thank you!
Jonathan Stoss
/ December 6, 2014I have a factory installed DVD player in my 2007 Chevy Equinox and was wondering how to get the head unit to search for the wireless headphones in the car? Bought the car used and the one pair included work fine, I bought a second pair that don’t connect.
leasexpert
/ December 7, 2014Hey Jonathan,
NO connecting necessary. The transmitter in the vehicle is always on. If the second headphone isnt working, make sure to try both “channels” on the headphone (there should be a little switch on the headphone to switch between channel a and b). Also, make sure you are sitting in the back seat of the car. The headphones dont work from the front seat. As long as the batteries are good, the headphones should work! There’s no way to “pair” them. They already come pre-programmed 🙂
Lindsey cornwell
/ January 29, 2015We just purchased a 2015 Chevy Tahoe. I have a set of wireless headphones that came with the car and work great. Is there anyway to us a third set of wired headphones to watch a movie in the back? I plugged a set in the back AUX and turned a movie on and I could hear the movie. Later when we tried that again with the wireless set, the AUX set would not work.
leasexpert
/ January 29, 2015Hey Lindsey,
You shouldn’t have any problem using the wired headphones along with the wireless ones. The wireless headphones are always on (they always transmit). The wired headphones are controlled by the rear seat entertainment system which has it’s own controls in the back. First, turn the system on by pressing the “power” button. THen, make sure the volume knobs are turned up a bit (otherwise no sound will come through 🙂 ). The left knob controls the left headphone and the right knob controls the right headphone. Press this button
to switch between the radio, CD, and DVD, front auxiliary, and rear auxiliary. If you have the wrong source selected, then you wont hear the DVD through the headphones 🙂
I hope that helps point you in the right direction!
Lee
/ February 7, 2015Did the 2009 Tahoe ltz come factory with an Exonic brand DVD player for the rear or is this an add on.
leasexpert
/ February 9, 2015Lee,
THe 2009 Tahoe LTZ came with a Panasonic DVD player (it was branded as a GM, but when you take it apart you’ll see the Panasonic guts). The Exonic brand is definitely an aftermarket. The good news is that you can still use headphones made for the Tahoe (such as these here: http://www.audiovideo2go.com/chevy-tahoe-ultralight-2-channel-folding-ir-wireless-headphones/ ). The bad news is that you won’t be able to buy a remote for it. Installers make sure the headphone signal is the original for the Tahoe, but they don’t change the remote control configuration. So, the original remote wont work for an Exonic system. Sad to say….
Bo young
/ February 8, 2015I have a 2009 gmc Denali. Will the wireless headphones work on my wife’s 2014 Chevy traverse?
leasexpert
/ February 9, 2015Bo,
GREAT question – It’s a great way to save money! You dont need to get different headphones for the different GM vehicles you have. *ALL* the headphones are interchangeable! So, now you dont have to go to the dealership and buy super pricey headphones 🙂
So, take your family out to dinner, and let them know that this one’s on the guy that saved us a few bucks: Leasexpert…
Mark
/ February 9, 2015I have a 2008 Tahoe that came with the flip down tv as well as tv’s in the headrest but no headphones. I’m going to buy a set of wireless headphones. Will the wireless headphones work for the screens in the headrest?
leasexpert
/ February 9, 2015Hey Mark,
Wow – that’s a unique set up. I don’t think I have seen that before 🙂 The headrest systems are usually “invision” systems, so you will need a dual channel headphone such as these:
http://www.audiovideo2go.com/invision-headphones/
As for the flip-down, the Invision headphones will absolutely work for the flip down as well. When installers install the DVD systems in the vehicles, they make sure that the infrared signals being used to transmit the sound wirelessly match up to the car make. THat way when you go to a dealership and say “hey, I need headphones for my Tahoe” they will be programmed properly 🙂
Hope that helps!
Mark
/ February 14, 2015The DVD headrest is audiovox would the headphones work for them?
leasexpert
/ February 14, 2015The invision headphones will work on the AudioVox system as long as the AudioVox system supports wireless headphones. 🙂
Daphne
/ February 10, 2015I bought a 2005 Tahoe with the DVD player. There are no headphones, will any wired headphones work or do I need to buy ones specifically for car audio?
leasexpert
/ February 11, 2015Hi Daphne,
You neeed to buy headphones that are intended to be used for automotive use. So, just going to your local Best Buy and purchasing “wireless headphones” wont work for you. You can buy automotive headphones from several sources – your dealership is usually the best place to go for service, but you’ll pay for that convenience (they are not the cheapest on the block). You can also find what you need by going to Carquest auto stores. Lastly, there are some sources online. The one I generally use is: http://www.audiovideo2go.com/automotive-headphones/
Once you purchase automotive headphones, you dont have to worry about programming them. THey will arrive pre-programmed (another benefit of going to a reputable seller is that they will help you if you need any assistance with the programming).
Sharon
/ February 11, 2015I need to know if I purchase wireless headphones through the factory if they will connect to the factory DVD player.
leasexpert
/ February 11, 2015Hi Sharon,
You neeed to buy headphones that are intended to be used for automotive use. So, just going to your local Best Buy and purchasing “wireless headphones” wont work for you. You can buy automotive headphones from several sources – your dealership is usually the best place to go for service, but you’ll pay for that convenience (they are not the cheapest on the block). You can also find what you need by going to Carquest auto stores. Lastly, there are some sources online. The one I generally use is: http://www.audiovideo2go.com/automotive-headphones/
Once you purchase automotive headphones, you dont have to worry about programming them. THey will arrive pre-programmed (another benefit of going to a reputable seller is that they will help you if you need any assistance with the programming).
I hope that helps!
Leasexpert.
David A. Sarto
/ February 22, 2015Hi There,
04 GMC Sierra – Factory DVD Player – Factory Wireless Headset… Can’t seem to get one of the headsets to turn off. Pressing the on/off doesn’t effect the lil red light on the opposite side of the headset… Stays red.
Any suggestion’s, tips, etc.?. I guess I should be happy it still works… Right! 🙂
Thank You in advance
leasexpert
/ February 23, 2015David,
Hah! Great point – you should be happy that it still works 🙂 Sometime sthe on-off switch does break and that can be a bit frustrating. The good news is that most of the headphones that came with the GMC SIerra had an automatic off feature. If they did not receive a signal for 5 minutes or so, they would turn off automatically. Not sure if your headphone shad that feature. Even if they did, it also may have been compromised by whatever error is causing the headphones not to switch off.
If the headphones are original to the car, it’s probably time to get new ones anyway. These days they are not that expensive. You can pick some up at your local Advanced Auto or even online at places like this:
http://www.audiovideo2go.com/gmc-sierra-headphones/
I hope this points you in the right direction!! 🙂
David A. Sarto
/ February 24, 2015It does… I should of read a few more posts! Saw the commentary regarding length of time these things last. Yep… time for some New 1’s!! TY for the help. Great Site!
john
/ February 23, 2015sorry to pester you but haven’t heard anything from expert. can I send more ifo that might help. still having same intermittent problem. thanks again
leasexpert
/ February 24, 2015Hmm… It looks like your problem is probably caused by a wire harness not being properly seated or connected. Maybe while driving around the wiring comes loose and then the radio loses power. This loss of power would cause the memory to be lost, just as if you had disconnected the car battery. The problem is that there’s no way to know which wire is loose! This is one of the most difficult problems to fix. Normally, the easiest thing to do is just replace the radio. BUT, with a loose wire harness this wont help because the new radio would still suffer from the same power outage.
You can call GM customer service at 800-222-1020 to see if they can point you in the right direction. Unfortunately, I think this is one of those times that you are going ot have to take the car into a dealership to get it inspected. It’s going to take quite a bit of work to find out which wire is loose and it’s not something I think you are going to want to do yourself.
Sorry I wasn’t much help here, but sometimes it is better to head to the experts at the service bay than try to figure it out on your own 🙂
john
/ February 24, 2015thanks for your reply . I thought there might be a known area that was a problem. had a Malibu a few years ago that the antenna continually came unplugged behind rt kick panel on nearly every one made and a buick le sabre that had a known wire problem so I thought I might get lucky with the suburban.
thanks anyway. I have been service manager and garage owner in the past so I can hunt it . just hoping fro a place to start. dealer charges by the hour to hunt it. never go there for wiring like this or you might invest the price of the car !!
leasexpert
/ February 25, 2015John,
You are absolutely right – if you are willing to do a bit of work, I would absolutely try to hunt it down yourself. Dealerships will charge you for their hunting time (and there is no guarantee they will solve it!). Unfortunately, in my experience, there is no ONE place to look 😦 I would absolutely start with the wire harness just behind the radio,though – it’s the easiest place to try. Then just keep following the wires and checking all the connections. A lot of time it’s just a frayed wire or loose connector somewhere along the line.
I wish I could pin point it further for ya – but, I wouldn’t want to ruin the fun of hunting for ya! 🙂 When you do find the troubled wire, have a beer and toast to your success!!
Cassie
/ February 24, 2015I just purchased a 2005 Chevy Uplander and it came with 2 headphones, but I need 4. Can I purchase 2 more without “erasing the connection” for the previous 2? How do I get all 4 to work at the same time? Is this difficult to do?
leasexpert
/ February 25, 2015Hey Cassie,
That’s a great question! I get that one a lot. There is no harm in adding more headphones to your system. It won’t erase the memory of the old headphones. Just make sure that you buy headphones that are made for automotive use, like these ones here:
http://www.audiovideo2go.com/uplander-headphones/
Not all headphones are compatible with automotive use, so it’s important that you get the right ones. Of course, your dealership will also be able to get you headphones that work! But, these days it sometimes pays to shop around. THe dealer isn’t always the best price 🙂
Brock
/ February 28, 2015I have a 2012 suburban and my DVD player plays great when the headphones on but I can’t get it to work through the speakers. Does anyone know how to get the DVD player to play surroundsound speakers so everyone can hear it without the headphones
leasexpert
/ March 2, 2015Hey Brock,
Try this…
1) Play a DVD in the rear seat entertainment system
2) Press the CD/AUX button on the front radio until you start hearing the sound come through the speakers.
The headphones are always active, so they should always have sound coming through. But, you should also be able to turn the sound off on the car speakers so you don’t have to listen to the kid’s DVD or turn them on if folks dont want to use their headphones. The CD/AUX button tells the car speakers what “source” they should be using to play sound.
I hope this helps!
Brock Valles
/ March 2, 2015Hi, I tried that and it keeps on saying no USB device. The head phone symbol shows up and the head phones work but still can’t get it to work through the speakers.
Sent from my iPhone
>
leasexpert
/ March 3, 2015Gotcha – lets try something different. There are basically two different audio systems in your car. One in the front seat, and one in the rear seat. You can “tune” each one to play several different things (Music CD, or radio, or movie DVD). It looks like what you need to do is source the front radio (which controls the speakers) to the rear seat DVD player. To do this, press the “SRCE” button on the front radio until the rear seat DVD is selected as a source. That should play the DVD through the speakers. 🙂 Give it a shot!
Brock
/ March 2, 2015Ok, I’ll try that. Thank you!
Jason Cipowski
/ March 19, 2015We replaced the truck battery in our Yukon XL & now the headphones to our entertainment/DVD center will not work. They power on but you only hear static. You are able to watch a movie over the speakers, just having issues with the headphones.
leasexpert
/ March 19, 2015Jason,
It looks like the infrared transmitter may be blown. Or a fuse may have broke. Check your fuse box and make sure that all the fuses are good. If that’s not it, then you are going to have to take it in to the dealership to repair the infrared transmitter (it’s not an easy thing to do on your own).
Sorry, I wish I had better news 😦
Brad
/ March 21, 2015Hi,
I have a 2008 Tahoe LTZ with factory radio/CD/DVD. Will Audiovox IR1C (single channel) headphones work for me?
Thanks
firedude2894
/ March 22, 2015Hi,
I have a 2008 Tahoe LTZ with factory radio/CD/DVD. Will Audiotex IR1C headphones work for me?
Thanks
leasexpert
/ March 27, 2015Sorry for the late reply! I was on a much needed vacation visiting the grand kids 🙂 Yes indeed the AudioVox headphones will work for you!
firedude2894
/ March 30, 2015Thanks for your reply. I can’t seem to get my Tahoe to recognize the AudioVox headphones even though you say they should work. I have consulted the manual, but it was not helpful. Any thoughts? Thanks
leasexpert
/ March 31, 2015Lets see if we can figure out what’s going on…
* Please make sure that you try both channels on the headphone (there is a Channel switch on the side of the headphone) as your vehicle may be transmitting on either channel a or b. Using the wrong channel will cause intermittent sound issues.
* Please make sure that users of the headphones are sitting in the rear seat of the vehicle with a clear line-of-sight to the DVD player. For security reasons, the headphones will not work in the front seat, or while outside of the vehicle.
* Please check to see that the batteries in the headphones are inserted properly, and that they are charged. Sometimes improperly used batteries can cause malfunctions in the performance of the headphone. (it’s an easy thing to overlook!)
* Please make sure the headphones are being worn properly – there is an IR receiver on the headphone to receive the signal from the DVD player. If this receiver is on the wrong side of the head, it will not have a clear line-of-sight to the transmitter, causing audio issues. Each side of the headphone has a letter to guide the wearer: “L” for left and “R” for right.
* Please check that the volume on your DVD player (and on the headphones) is not turned all the way down.
The Tahoe automatically transmits wireless sound to the headphones, so there’s no need to “turn the transmitter on.” 🙂
Lets see if any of that works for you!
LuTrell
/ March 27, 2015I just purchased a 2011 Chevy Traverse with the rear entertainment /dvd. My headphones work but the remote control isn’t working. The dealer sent me another set and the remote still isn’t controlling the system. I’m not sure what else to do, please advise?
leasexpert
/ March 27, 2015Hi Lutrell, Does your system have a dropdown screen that comes down from the ceiling, or is it a headrest system? 🙂
Enrique
/ March 28, 2015I have a 2007 Chevrolet Tahoe .I have some earphones but I don’t know how to program them.
leasexpert
/ March 31, 2015The 2007 Tahoe does not need to have the earphones programmed. You just have to put batteries in them, sit in the rear seat, and the headphones will automatically receive a signal from the infrared receiver in the car’s DVD player. Here are a few easy things you can check if the headphones are not working:
* Please make sure that you try both channels on the headphone (there is a Channel switch on the side of the headphone) as your vehicle may be transmitting on either channel a or b. Using the wrong channel will cause intermittent sound issues.
* Please make sure that users of the headphones are sitting in the rear seat of the vehicle with a clear line-of-sight to the DVD player. For security reasons, the headphones will not work in the front seat, or while outside of the vehicle.
* Please check to see that the batteries in the headphones are inserted properly, and that they are charged. Sometimes improperly used batteries can cause malfunctions in the performance of the headphone. (it’s an easy thing to overlook!)
* Please make sure the headphones are being worn properly – there is an IR receiver on the headphone to receive the signal from the DVD player. If this receiver is on the wrong side of the head, it will not have a clear line-of-sight to the transmitter, causing audio issues. Each side of the headphone has a letter to guide the wearer: “L” for left and “R” for right.
* Please check that the volume on your DVD player (and on the headphones) is not turned all the way down.
Eugene trejo
/ March 31, 2015I have 03 trailblazer ,came with 2 pair of ir headsets. The DVD will only come thru the head phones..I need replacement ear pads for both sets as they are torn off.
leasexpert
/ March 31, 2015Eugene,
If you have the tear-drop shaped headphones, then you can find the foam pads here:
http://www.audiovideo2go.com/foam-replacement-headphone-pads/
If you have the small round shaped headphone ear pads, then you are out of luck – it doesnt look like they are selling them anymore 😦 You may want to consider an inexpensive headphone replacement such as these:
http://www.audiovideo2go.com/chevy-trailblazer-ultralight-2-channel-folding-ir-wireless-headphones/
Hope that helps!
Chris
/ April 1, 2015I have a 2012 Chevy LTZ suburban stock DVD player isn’t reading disc. All you hhere is a clicking sound when you insert the DVD and the screen reads “reading disc”
leasexpert
/ April 1, 2015Hey Chris,
This is typically caused from a Internal Error (Bad Logic IC, Mechanism failure, etc.). You are going to have to have a dealer connect a Scan Tool, test & Update System to see if there are any Error codes that can be programmed.
Sorry about that – this isn’t a do it yourself fix 😦
Chris
/ April 2, 2015Thank you for your fast response. I’ll contact the dealer.
Trish
/ April 3, 2015Our chevy dvd player works but you cannot listen to movies except through the radio the headphones will only play the radio not the movie. We bought it used so have no idea how to get them to play movie audio
Jennifer
/ April 10, 2015I have a 2015 Chevy Suburban LT with double blueray DVD system. I turned the headphones on and now can not figure out how to play the movie through the speakers. Headphones are turned off. How do I go back and forth between the two??
Steve
/ April 13, 2015I have 2012 Yukon XL and I have one headphone I can’t get the battery screw out of , it just keeps turning. THe sound id like the brass insert is turing with the screw. Tried putting upward pressure on the door but nothing works. Out of warranty
leasexpert
/ April 13, 2015Those battery compartments are really a pain – so I know how you feel. They break really easily! I wasn’t able to find you a replacement battery cover, but I was able to find a reasonably priced replacement headphone. You can see it here:
http://www.audiovideo2go.com/gmc-yukon-ultralight-2-channel-folding-ir-wireless-headphones-single/
It’s probably only $10 or so more than battery covers would cost anyway… so not much more of an upcharge. And you get a new headphone. Alternatively, you can just break that cover off and use duct tape to hold the batteries in 🙂
Steve
/ April 13, 2015Thanks for your time.
jumana
/ April 18, 2015Would GM part #20929304 headphones work in all kinds of cars. .or can I use it at home dvd
Josh
/ April 23, 2015Do all chevy traverses that come with factory dvd players have remote and wireless headphones and if so where do they put them at cause i believe ours should have them and unable to find them in vehicle and dealer wasn’t any help.
leasexpert
/ April 24, 2015Hey Josh,
Absolutely right – If you purchased a brand new Chevy Traverse with a factory installed DVD system, then it should have come with both wireless headphones and a DVD remote that look something like this:
http://www.audiovideo2go.com/2009-2015-chevy-traverse-ir-headphones-and-remote-combo/
If they were missing from your vehicle, then you should contact the new car manager at your dealership and discuss the situation from them. If you purchased a used Traverse, then there is no guarantee that the headphones will be in the car. It’s possible that they were removed by the previous owner before turning it in to the dealership. In that case you can try to get the dealership to give them to you (good luck). Or you can just buy an aftermarket set here:
http://www.audiovideo2go.com/chevy-traverse-headphones-and-dvd-remote-2009-2015/
Jordan
/ April 23, 2015We have a 2004 suburban, when attempting to play a dvd we insert the dvd but don’t get a dvd display on the radio when cd/aux is pressed. The picture works on both screens but we don’t get any audio. When cd eject is pressed it says “no discs”. We also can’t load a cd into the player. We don’t think there is a cd stucks in the player. The dvd player is a KEC brand. I figure it’s not factory. Do you have any ideas why our audio won’t work?
leasexpert
/ April 24, 2015Hey Jordan,
I am sorry to say that I dont have any experience with the aftermarket DVD systems. I’m not going to be much help here. Unfortunately, with aftermarket systems there is no way to know how the installer wired them. Maybe they only transmit to headphones and not through the vehicle speakers. It’s impossible to know 😦 Sorry to disappoint here…
Heather
/ April 24, 2015Im having the exact same issue with mine, but my set up seems to be factory. We’ve been working on it for months now, with no luck. If u find the solution, please let us all know! Thank you!
Starr Traylor
/ April 28, 2015If a cylinder head goes out on a 2011 Chevy Traverse do u have to replace both of them? If so, what would happen if only the one that’s messed up gets replaced and not both.
leasexpert
/ April 28, 2015Starr,
In my experience, there’s no problem just replacing one of the cylinder heads – no need to replace both.
Starr Traylor
/ April 28, 2015so do u know what would make my engine go out after I get it done?
Barbara brown
/ May 5, 2015Hi I have a 2009 Chevy Tahoe ltz when I touch the rear entertainment/ac console its warm I recently purchased it (2weeks ago) and I’m wondering is it suppose to be like that
leasexpert
/ May 7, 2015Barbara,
It will get rather warm indeed. But, dont worry – it’s intended to withstand the extreme temperatures in your car! 🙂
Jen
/ May 6, 2015Hi. I have a 2004 Tahoe. We have the original wireless headphones for the backseat, but my boys have trashed them. One doesn’t work at all, and the other one crackles. Besides that, the ear cushions have come off, so they aren’t comfortable even if they do work. I don’t want to spend the money to replace them, so I bought some wired ones from the store. When I plug them into the jack in the back, no sound comes out. I think it’s still trying to send the sound to the wireless headphones. I’m thinking this because I tested the wireless one that kind of works, and it was receiving the sound, but the new wired ones weren’t. How do I tell it to send sound through the wired phones? I’ve looked in the manual, and there’s no help in there.
leasexpert
/ May 7, 2015Hi there,
THe wireless transmitter is always on, so there’s no “turning it on.” When plugging the wired headphones in the the jack in the back, they should just work automatically to whatever source you have the RSE set to. If not, there may be damage to the jack that will require it to be replaced. You may want to consider just buying inexpensive wireless headphones to solve this problem as it’s much easier than having the dealership check the RSE. THese days, wireless headphones are not that much more expensive than the wired ones. Here’s an example:
http://www.audiovideo2go.com/chevy-tahoe-ultralight-2-channel-folding-ir-wireless-headphones/
Erika
/ May 7, 2015I recently bought some headsets and a remote for my 2003 Tahoe Z71. Headsets seem to work fine but the remote control for the dvd player won’t work. It’s brand new and all and batteries are installed correctly but I’m guessing that I need some sort of code to program it or something that I don’t know of. I would appreciate it if someone could tell me how to have the remote control for the dvd player working. Thanks.
leasexpert
/ May 7, 2015Hi Erika,
My guess is that you probably have an aftermarket system that the remote is not compatible with. If you buy the original remote that came with your vehicle, there are no codes to program it. It will just work as it’s the original remote that came with the vehicle (not a learning or programmable remote). But, you may have an aftermarket DVD system and not even know it (perhaps an invision system or an audiovox system). In this case, the headphones will certainly work for you, but the remote will not. To fix this problem, you are going to have to find out what type of DVD system you have. Check to see if there are any markings on the unit itself that may help us figure that out 🙂
Becky
/ May 17, 2015I have a 2007 chevy suburban with the dvd and rear seat entertainment center. We bought used, so no wireless headphones. We have been using wired headphones in the rear audio jack, and its been working great, but it has now stopped working. When I plug them in, the rear speakers are automatically muted, but no noise is coming through the headphones. I’ve tried both jacks, it’s on dvd and the volume is turned up. It’s just frustrating because it has worked in the past! Any suggestions??
leasexpert
/ May 21, 2015That’s a good one! I don’t have an answer for you – but if you do figure out what happened, please let me know so I can pass the information on to the next person that asks! 🙂
Barbie
/ May 21, 2015I have a 2008 Cadillac Escalade and had to purchase replacement headphones from the dealer. I can not get them to play any sound. Suggestions?
leasexpert
/ May 21, 2015There are a few easy things we should check that may resolve the problem with the headphones that aren’t working. Please pardon me if any of these steps sound silly – but sometimes it’s the simplest thing that can cause the headphones not to work 🙂
* Please make sure that you try both channels on the headphone (there is a Channel switch on the side of the headphone) as your vehicle may be transmitting on either channel a or b. Using the wrong channel will cause intermittent sound issues.
* Please make sure that users of the headphones are sitting in the rear seat of the vehicle with a clear line-of-sight to the DVD player. For security reasons, the headphones will not work in the front seat, or while outside of the vehicle.
* Please check to see that the batteries in the headphones are inserted properly, and that they are charged. Sometimes improperly used batteries can cause malfunctions in the performance of the headphone. (it’s an easy thing to overlook!)
* Please make sure the headphones are being worn properly – there is an IR receiver on the headphone to receive the signal from the DVD player. If this receiver is on the wrong side of the head, it will not have a clear line-of-sight to the transmitter, causing audio issues. Each side of the headphone has a letter to guide the wearer: “L” for left and “R” for right.
* Please check that the volume on your DVD player (and on the headphones) is not turned all the way down.
Brandi
/ June 3, 2015I have a 2010 Chevy suburban and my wireless headphones play on channel 2 but not channel 1 which is for the DVD player and what I want to listen to on channel 1 of the headphones… I am hoping it’s an easy fix maybe the kids pushed a button or something
leasexpert
/ June 3, 2015Hi Brandi,
The channels on the headphones are suppose to tell the headphones which DVD screen to listen to if you have a dual screen model. So, if you have a screen behind the driver headrest, and another one behind the passenger headrest, the headphones need to choose which screen to listen to. This is why there is a channel selector. If you have just one DVD screen, then your system will always transmit on channel 2. There is no way to change which channel the vehicle transmits on – that’s hard wired into the car. 🙂
Brandi
/ June 3, 2015Ok thank you so much!!! Can you explain to me why my cousins xo vision wireless headphones won’t pair with it then? My thoughts were because of the channels but I guess not. We are going on a road trip and I only have 2 headphones so she was going to use hers for her kids but we can’t seem to get them to work in my car….
leasexpert
/ June 4, 2015XO headphones should work as long as they are infrared. If they have a channel selector on the side, then try both the channels. If they don’t have a channel selector then they may have been programmed by the factory to the wrong channel. Remember that the headphones will only work in the rear seat – so if you are trying them from the front seats, they wont work for ya 🙂
On Wed, Jun 3, 2015 at 5:36 PM, Chevy Headphones wrote:
>
Mandy
/ June 4, 2015Hello, I have a 2011 traverse. My headphones work properly when watching a dvd. When I switch channels to listen to the radio I get no sound. Hoping there is an easy soultion to this and that I just haven’t pushed the right button. My nephew has decided he will not ride in my car until I get this fixed:). Thanks for your help!
leasexpert
/ June 4, 2015Hey Mandy,
The channels on the headphones are suppose to tell the headphones which DVD screen to listen to if you have a dual screen model. So, if you have a screen behind the driver headrest, and another one behind the passenger headrest, the headphones need to choose which screen to listen to. This is why there is a channel selector. If you have just one DVD screen, then your system will always transmit on channel 2. The channel selector on the headphones is not meant to select between the radio and the DVD player.
Kimberly
/ February 20, 2018I have a 2015 Yukon Denali with rear entertainment can not get the headphones to work and they was in the original package they only blink a red light, like it is out of range. We have replaced the batteries an still not working.
leasexpert
/ February 20, 2018Blink red? interesting – there should be no blinking going on. Do your headphones have a little switch on the side that says “CH. 1 / 2” or “CH. A/B” (a switch not a button). I am wondering if they accidentally sold you the headphones for the 2017 model Yukon, which is not compatible with the 2015 model. THe 2017 model headphone has a “scan” button which searches for the IR signal. The 2015 version doesnt scan, it just uses one of two available channels that you can select from – A or B (or 1 or 2 on some models).
Andrew
/ February 24, 2018I am having the same problem with a 2015 Yukon Denali. Video works, remote works, but heaphones have a blinking red light. I can hear a “beep” when the channel button is pressed, but they do not ever connect with the RSE, and play audio.
leasexpert
/ February 28, 2018Hey there, Andrew – sorry for the late reply. I’ve had a busy few days ! Is suspect that the dealership accidentally gave you the wrong headphones. The 2015 Yukon should not have a channel button on the headphones. There should be a switch that says “A/B” (or it may say “1/2”) . The 2017 and newer Yukons do have a channel button that you press. I suspect that the dealership may have put the 2018 headphones in your 2015 vehicles (the headphones themselves look almost identical, so they probably didnt realize that they are not compatible). You can see the headphones you need for your 2015 Yukon here:
https://dvdheadphones.com/products/2015-gmc-yukon-wireless-dvd-headphone?rq=yr_2015~mk_gmc~md_yukon
David Garrett
/ February 28, 2018The IR in the screen could have went out. Try the headphones in another vehicle if they work then it’s the it sensor in the screen.
leasexpert
/ February 28, 2018An easy way to test if the IR transmitter in your vehicles rear seat entertainment system has gone out is to look at it through the screen of your phone. While infrared is invisible to the human eye, our phone’s camera can see it and will translate it into a blinking light on the screen. It’s also a great way to test remote controllers to make sure they are transmitting the IR signal.
Steven D
/ March 3, 2018I have a 2016 Chevy Tahoe LTZ
Can I hook up my kids Beats Wireless headphones to the rear entertainment system
Please advise if you can
Thanks
leasexpert
/ March 3, 2018Hi there – if you mean the BlueTooth beats wireless headphones, then no . The automotive entertainment systems use Infrared to transmit sound, not BluTooth. But , you can use the wired headphones – just plug them into the rear seat jack and they will work 🙂
Roy Guzman
/ March 4, 2018Can I use 3 headset at a time for a DVD entertainment on a 2011 Chevrolet Traverse
leasexpert
/ March 5, 2018You sure can – the only limitation to the number of headsets being used is that they all have to be able to see the DVD player. The signal for the wireless sound comes from the DVD player, and if a user can’t see the signal source then the headphones wont work. So, for example, the heapdhones will not work from the front of the vehicle, or while outside the vehicle.
Safe driving!
Cristie Lyons
/ March 7, 2018Will any blue tooth headphones work with the 2009 Chevy traverse? If so, how do I connect them?
leasexpert
/ March 7, 2018If you are trying to use the headphones on the rear seat entertainment system (backseat passenger DVD player) then the bluetooth headphones will not work. This system is INfrared (IR) not BluTooth. You will need heapdhones like the following:
https://dvdheadphones.com/products/2009-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2009~mk_chevrolet~md_traverse
These will arrive pre-programmed to work for you. No pairing needed – just sit in the rear seat and you will be good to go!
Allen F
/ March 15, 2018I have a 2004 Chevy venture lt. I am frustrated because it clear as day has rca jacks underneath the radio. I plug anything into it and nothing happens. I can play dvds through the dvd player yes. But what is the point of the extra rca spot if I can’t hook anything else up to it. I’ve spent like $100 just on a hdmi to rca cord and a power inverter so I can hook up my Xbox or other things to it. But I have no clue on how to make it actually come through the screen and the audio through the speakers. Help me PLEASE
leasexpert
/ March 15, 2018You should be able to hook up video units to your RCA jacks. To do this you have to press the “source” button until you have the RCA jacks selected (I think something like “Track 99” shows up on the radio when that’s the case – but you may just have to press the source button until the RCA jacks work). Couple things to know: 1) You can’t just hook up sound to the RCA jacks – so an MP3 player or some kind of device that just has sound wont work. 2) The Jacks are activated when there is a “video ” playing – so you wont know if they work unless there is some kind of visual being transmitted to the jacks. So be sure to turn ON the X-box so the system “sees” it. and 3) a 2004 vehicle is 14 years old – it may just be that the jacks are no longer functioning. (sorry)
Amber
/ March 15, 2018Can my kids watch a dvd with the headphones & I listen to a book over the speakers while driving? I can’t figure out how to turn off the movie on the speakers. Even when they turn their headphones on, it still plays over the main speaker.
leasexpert
/ March 15, 2018I’m not sure what kind of car you have,but you certainly can do this. It’s usually just a matter of setting the “source” for your car speakers. The source , in your case, is probably set to the DVD player, which is why you hear the movie through the speakers. But, if you change the source to the AM/FM or CD player, you’ll be able to hear that sound instead. 🙂 You can find more info about it in your owners manual too.
Laura Mancuso
/ March 15, 2018Hello, my name is Laura. I bought a used 2007 tahoe. It has the stock entertainment system installed. I am having trouble with the DVD player, particularly the rear DVD screen. It works fine when I insert the DVD and begin playing but when I shut off the car and turn it back on the DVD picks up where we left off on the front screen but the back screen doesnt play at all. I have tried the remote and the buttons below on the back of the center console. Please tell me how to fix this. Mu daughter make me start the movie over and find the place where they left off everytime we get back in the car.
leasexpert
/ March 15, 2018Laura,
Well you are not going to be happy to hear this, but… that’s just a limitation of the DVD player. Unfortunately, it will not pick up where you left off in the rear seats. This issue was resolved in the newer iterations of the DVD player, fortunately. Sorry for the disappointing news… 😦
Mike
/ March 19, 20182018 chevrolet traverse dealer installed rear entertainment dvd system. There’s no front control so i have to climb back to turn it on and off all the time . Is this normal? Also, it randomly turned off and took forever to get it back on?
Mike
/ March 19, 2018Just wondering if it has to be synced?
leasexpert
/ March 19, 2018Unfortunately, this is normal for a “dealer installed” system. These systems are completely independent from the vehicle and are not intended to be “synced” with the front DVD system. You must have an original factory installed DVD system to be bale to control it from your factory radio/navigation system. The dealer will sometimes install an aftermarket option for you to try and increase the value of the vehicle – or it’s appeal to customers. While these units are often very useful and functional, you wont be able to control them from the front seats.
Sorry for the disappointing news!
Amy
/ March 19, 2018Would 2009 Cadillac Escalade infared wireless headsets and dvd remote be compatable with my 2004 Yukon Denali entertainment system?
leasexpert
/ March 19, 2018Amy – Yes annnnnd no. 🙂
The headphones are interchangeable on the 2009 Escalade and 2004 Yukon. BUT the remote is not. The remote actually looks identical, but the programming is different.
For the 2004 Yukon (any trim level) you need the following DVD remote:
http://www.audiovideo2go.com/2002-2003-2004-2005-2006-gmc-yukon-rear-seat-dvd-remote-control/
For the 2009 Escalade, you need the following DVD remote:
http://www.audiovideo2go.com/2007-2013-cadillac-escalade-dvd-remote-control/
Remember, this only works for the original factory installed entertainment system. If you have an aftermarket system (invision, AudioVox, etc) these remotes wont work for you – they are not “learning” remotes. They are the original factory remotes that came with your car. The easiest way of knowing if you have a factory installed system is to check your owner’s manual and compare the system in your manual to the one in your car – they should match.
Alan Anderson
/ March 19, 2018Would headphones and remote from a 2007 Saturn, work in my 2008 Tahoe?
leasexpert
/ March 19, 2018Alan,
Great question! The headphones for a 2007 Saturn and a 2008 Tahoe (and remote) are indeed interchangeable. They use the same factory installed DVD system, so the headphones/remote are the same!
You can see the remotes here:
http://www.audiovideo2go.com/chevrolet-tahoe-dvd-remote-control/
http://www.audiovideo2go.com/saturn-dvd-remotes/
Hope that helps!
Josh
/ March 19, 2018How many headphones can you connect at one time I have six kids?
leasexpert
/ March 19, 2018The headphones use infrared light to transmit the data needed to produce sound. They are not “connected” , just like your radio is not “connected” to the radio station. It just picks up the signal being transmitted. How many radio’s can be “connected” to a radio station? Well – as many as are in range! Same thing with the headphones. You can “connect” as many as can see the infrared light being transmitted by the DVD screen. If all 8 kids can see the DVD player, than all 8 can use headphones. It’s important to remember that the headphones will NOT work where the DVD screen can not be viewed (like from the front seats, or from outside the car).
roshnir
/ March 23, 2018Hi! I’m in a newish GMC Yukon XL rental. Put a dvd on and it’s playing a dvd for the kids in the back, but the sound is playing on the car’s regular sound system. Is there any way to for the kids to get their sound through their (wired) headphones so my husband and I can listen to an audiobook in the front?
leasexpert
/ March 23, 2018Once you play the DVD , you can change the function of the front screen to the radio or whatever other function you want to use. The DVD sound only comes through the car speakers when you have the front screen set to play the DVD. If you change it to radio control it’ll continue playing the DVD in the back seats, but the front screen will control the radio (and the speakers will follow suit as well). I hope that helps! 🙂
scott kline
/ March 25, 2018HOw do u sync digital audio headphones to a suburban
Thanks
leasexpert
/ March 26, 2018The 2017 and newer Suburbans come with a new “digital IR” headphone. This headphone is not compatible with the older model of Suburbans (and older model headphones are not compatible with the new Suburbans 2017 on). To use the headphone, just put batteries in, sit in the rear seat, play a DVD, and press the “Channel” button until you lock onto the IR signal . That’s it – still as easy as the old headphones 🙂
leasexpert
/ March 26, 2018For others that may read this post- I just want to be clear that we are talking about the new digital IR headphones that look like this: http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
Not the old headphoens that are used on 2016 and older Chevy Suburban’s
scott kline
/ March 26, 2018Thank you!! Mine is a 2015 though. The battery light comes on and flashes. It never locks on. Any thoughts??
leasexpert
/ March 26, 2018Yeah – That’s an easy one. The dealership sold you the wrong headphones. You need the following: http://www.audiovideo2go.com/chevy-suburban-2006-2016-oem-bluray-headphones/
They look the same, but they are not. The 2016 and older Suburban’s use a 2 channel system. Instead of a button there is a switch on the side that you flick from channel 1 to channel 2.
good news, though – you can sell those digital IR headphones on Ebay for like $50 each. 🙂
Laura Mancuso
/ March 26, 2018Hey does anyone know how to fix the back screen when you are playing the dvd and shut the car off and turn it back on? According to a manual I found on line it says u have to turn the screen back on with the remote. The dvd is playing on the front screen but not the back. I tried the remote and changed the batteries. I was going to buy a new remote but I noticed the red lights above the player in the back are dim and sometimes not on at all. Please help. I have to start the movie over again everytime I get in the car. Therefore my daughters are driving me crazy about it!!!!!
leasexpert
/ March 26, 2018I’m sorry to say that one of the limitations of the DVD player is that everytime you turn the car off, the DVD starts over again. It’s a little frustrating.
If you are not sure if your DVD remote is working, there is an easy trick to figuring it out. Just point the remote at your cell phone camera and press any button on the remote – if the remote is working you should see an infrared LED light up on the remote.
Hope that helps point you in the right direction!
Jeanette McGhee
/ March 30, 2018I have a 2017 tahoe, it came with 2 sets of headphones. Can a third pair be hooked up?
leasexpert
/ March 30, 2018They sure can! If you have the “Digital IR” headphones (they have a “Channel” button instead of an A/B switch) then be careful to buy only the digital IR headphones. The older headphones from 2016 and previous model Tahoes WILL NOT work for you. GM switched to the Digital IR in 2017 and they are not backwards compatible.
You can see an example of the digital IR headphones here:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-tahoe-digital-headphones/
I hope that helps!!
Nicholas Baker
/ April 1, 2018Have a 2004 chevy tahoe z71 with rse and six disc CD player owners manual says it came with two wireless headphones. However I am the third owner of this vehicle and there were no headphones with vehicle when I purchased it…. found lots of universal or headphones wondering if they would work and how?
leasexpert
/ April 2, 2018Hey Nick!
Yes indeed there are a lot of headphone selections available for your vehicle. You can see a wide variety of heapdhones here:
http://www.audiovideo2go.com/tahoe-headphones/
There are aftermarket “universals” and there are the original “OEM” versions. Personally, I always recommend the aftermarket ones because they are a lot cheaper. They work just as well, and you wont feel bad replacing them when the kids invariably lose them (or break them). The only caution I would have is to still buy the headphones from an automotive source (like the site I linked to above). You want the headphones to be automotive grade – the last thing you want is to get back into your car after a long day at Disney World only to find that your non-automotive grade headphones had melted in the summer heat 🙂
As for “programming” that should be done for you by the seller. Just sit in the car (be sure to sit in the rear seat as the headphones dont work in the front seats) and you will be good to go. There isnt any “syncing” or “pairing” needed like Bluetooth headphones.
If you have any questions dont hesitate to let me know – I know this stuff can be confusing!
Andy
/ April 4, 2018I have a 2018 gmc yukon slt with the overhead dvd it came with 2 sets of factory headphones. I want to add a 3rd headset and order gm part number 84255131. What will I have to do for this new set to work with my factory dvd
leasexpert
/ April 4, 2018Andy,
All you have to do is buy one of the headphones, put batteries in, sit in the rear seat (they wont work up front), play a DVD, turn the volume up, and press the “channel selector” on the headphones to select the proper infrared channel.
That’s it – nothing special. THe headphones already come programmed to work for you. 🙂
Susan Noe
/ April 4, 2018Can wireless Beats headphones pair to listen to a movie on the rear entertainment system on my 2018 Tahoe?
leasexpert
/ April 5, 2018Definitely not – Beats headphones are not infrared. You need an infrared headphone such as the following made specifically for GM vehicles:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-tahoe-digital-headphones/
Susan Noe
/ April 5, 2018Thanks. I was hoping we could pair them through the MyLink radio. It’s an idea for the future.
Gilberto
/ April 8, 2018I have a 2011 Suburban that the back entertainment system does not give out the infrared signal to headset. There are no red lights in the infrared bar that show. How can I fix this issue??? T
leasexpert
/ April 9, 2018Remember that the infrared light is invisible to the human eye, so you wont be able to see it. An easy way to check whether the transmitter is working or not, though, is to look at the transmitter through your camera phone. The camera phone will pickup the light. Here is an example :
If the LED’s really are broken and your transmitter isnt working, the only way to fix it would be to take the car into a dealership for service. They are probably going to have to replace the entire DVD screen ceiling unit (they are mechanics, not electrical engineers – they are not going to take the DVD screen apart and solder components on).
Sad news indeed – sorry. 😦
Crystal
/ April 12, 2018We have a 2013 Chevy Traverse. It came with three sets of headphones but we have four children. Can we purchase another set that will work with the car or is three the limit? Also, where would you recommend we buy these?
leasexpert
/ April 12, 2018Crystal,
That’s a great question – you can have up to 8 headphones connected to your system, so there’s really no “realistic” limit. 🙂 The only limit is how many folks you can cram into the rear seats (the headphones wont work up front) and whether or not the users can see the DVD screen (which is where the wireless transmitter is).
I recommend that you buy the least expensive headphones you can find as the kids will surely lose them! You can find a great selection here:
https://dvdheadphones.com/products/2013-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2013~mk_chevrolet~md_traverse
Their least expensive (and rather well rated) headphone is:
http://www.audiovideo2go.com/chevy-traverse-ultralight-2-channel-folding-ir-wireless-headphones/
I hope that helps!
Barbi Johnson
/ April 16, 2018Hi I really need some help. I bought a 2013 Suburban that has a DVD player but I didn’t get headphones. I’ve now bought 3 different types of headphones, but I can’t get any of them to work with my DVD player. Can anyone tell me what I’m doing wrong or where I can buy headphones that won’t cost me an arm and a leg? Thanks!
leasexpert
/ April 17, 2018Barbi,
I think I can help! When you use the headphones, are you sitting in the front seat or are you sitting in the rear seats? The headphones wont work up front.
Make sure that you have the volume on the headphone and the DVD player turned up too – that’s an easy one to overlook 🙂
Here is a great option for inexpensive replacement wireless headphones for a 2013 Chevy Suburban:
https://dvdheadphones.com/products/2013-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2013~mk_chevrolet~md_suburban
Of course – before you spring for a 4th pair, you should probably figure out what’s wrong with the sets you have! If you have a link to the website where you purchased them, let me know so I can take a look and make sure they are compatible with your vehicle. (also let me know whether you are following my tips above).
Leasexpert.
Mona Gilliland
/ April 21, 2018We bought a 2009 Tahoe with a DVD player. The headphones and remote were missing. Are standard blue tooth headphones compatible?
leasexpert
/ April 22, 2018Standard bluetooth headphones are definitely not compatible. The 2009 Tahoe does not use a bluetooth system – it uses a proprietary automotive infrared system. This is because the automotive makers did not want users in the front seat to be able to wear the headphones while driving. The infrared light only transmits to the back seats, which is why the DVD wireless headphones will only work in the back seats.
You can see compatible wireless headphones for your 2009 Chevy Tahoe here:
https://dvdheadphones.com/products/2009-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2009~mk_chevrolet~md_tahoe
Christine
/ May 20, 2018Brand new Suburban. Watching tv in the back, and all of a sudden all the headphones stop working and they have a red light flashing. How do I fix this?
leasexpert
/ May 21, 2018Oh that’s a good one. What model year SUburban is this? 🙂
Kelly
/ May 22, 2018My 17 tahoe 3rd row headphones won’t give sound. New batteries. Tried both channels. Power light is on. Turned up volume etc. the ones in the 2nd row work fine.
leasexpert
/ May 22, 2018Kelly,
Unfortunately you may have the wrong headphones. The original 2017 Tahoe headphones dont have a “channel switch.” Instead they have an IR “Scan button.” The older headphones for Tahoe’s wont work on the 2017 and newer Tahoe vehicles. You are going to need a “DIgital IR” headphone like this one:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-tahoe-digital-headphones/
They are a lot more expensive than the older heapdhones, unfortunately. But – I think that was part of the point. Looks like dealerships were getting tired of getting beaten up on eBay 🙂
Swordmade
/ May 25, 2018Can I hook up my own headphones (specifically bluetooth) to the DVD player?
leasexpert
/ May 25, 2018The DVD system uses infrared, so a bluetooth system wont work for you. But, if you get a converted (like this one on Amazon: https://www.amazon.com/Mpow-Bluetooth-Receiver-Streaming-Hands-free/dp/B008AGQMQC/ref=sr_1_4?ie=UTF8&qid=1527268904&sr=8-4&keywords=Bluetooth++adapter ) then I suppose you could use bluetooth headphones. It’s just an extra step to take.
Sharon Diaz
/ May 26, 2018My used 2005 Uplander came with 2 headphones & a remote which thrilled my 2 great-granddaughters. Sad to say I left them (not the kids) in the van when I went to the carwash and didn’t realize they were missing till days later. Now I have 4 great-grandkids and I’d like to get 4 headphones and a remote. Is that possible? Will 4 work?
leasexpert
/ May 27, 2018hah, loved your post! So glad you didn’t leave the grand kids at the carwash! 🙂
To answer your question – you can definitely use 4 headphones without any issue. You can buy them from websites like this one:
http://www.audiovideo2go.com/uplander-headphones/
These will work for you without issue and wont interfere with one another. Also – they dont cost you an arm and a leg, so you wont feel so bad about forgetting the last pair!
John
/ May 26, 2018I have a 2008 suburban that was purchased used. We purchased new headphones for the RSE. The system worked for a bit then quit. The headphones will not work nor will the headphone jacks in the back of the console. (Maybe I’m not working the headphone jacks correct). The remote we have does work. Could it be the IR transmitter? If so what is the fix and how to diagnose? The failure did coincide with a full replacement of the rear hatch remote open/close/ lock system. Any possible connection?
leasexpert
/ May 27, 2018Yikes- if the headphone jacks also dont work then it seems like something must have gone horribly wrong. Unfortunately, fixing a DVD player’s electronics isn’t like repairing the mechanics of the vehicle. I’ve never had success in fixing just the IR transmitter. Normally, the suggestion at that point would be to just replace the DVD player all together (or get an aftermarket system like Invision headrest DVD players). But, since you were just at the dealership getting the rear hatch remote to work, why not take it back in and let them know what happened. I’m not sure both are related, but it may be a good idea to let the dealership convince you otherwise! 🙂
John
/ May 29, 2018Is it possible for the remote control to work correctly through the rear seat overhead console while the IR transmitter to the headphones is not working?
leasexpert
/ May 30, 2018Yes it’s definitely possible – the IR transmitter and IR receiver work on two different circuits.
Maranda Hernandez
/ June 1, 2018Can you use any Bluetooth headphones to pair with a 2015 Tahoe? Do they have to be the Chevy ones?
leasexpert
/ June 1, 2018The headphone sin the Chevy Tahoe are not BlueTooth, so no – BlueTooth headphones will not work for you, unfortunately. For your rear seat DVD player you need a compatible Infrared Headphone like the ones found here: https://dvdheadphones.com/products/2015-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_tahoe
These headphones are made to work with your Tahoe, and are NOT BlueTooth. 🙂
Hope that helps point you in the right direction!
Nancy
/ June 9, 2018I have ir headphones from a 2013 Chevy suburban that I want to pair with 2017 Chevy suburban DVD player. How do I do it?
leasexpert
/ June 11, 2018Nancy – I’m so sorry to report that the 2013 Suburban headphones are not compatible with the 2017 Suburban. In 2017 (and newer model years) the headphone frequency was changed. You will need the new “Digital infrared” headphones, which you can see here;
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
These are the only type of headphone that will work for you – no other heapdhone will work. Many people dont eralize this change happened, and they are still selling the older headphones (which are much less expensive) for the 2017 vehicles – but this is a mistake.
Sorry for the disappointing news!
Danielle
/ June 21, 2018Hello! We are trying to connect a new set of headphones to a 2016 suburban. It was purchased used and did not have the original sets. I can’t seem to get it to connect. How do I get the new set to work?
leasexpert
/ June 21, 2018You just have to sit in the rear seat and voila – they will work. 🙂 Be sure the volume is turned up on the headphones AND the DVD player. Also, try both CHannels on the headphones (there should be a channel switch on the side of the headphone). If your headphones instead have a CH. Button, you were sold the wrong headphones – return them and buy ones with a 2-channel switch instead. Like this one:
https://dvdheadphones.com/products/2016-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_suburban
Casey
/ June 23, 2018Does the 2014 chevy traverse LTZ have rear infrared headphone sensors?
leasexpert
/ June 27, 2018If you have the optional rear seat entertainment system (DVD screen) then you will have rear set infrared transmitters . The transmitter is located in the DVD flip down screen, and the”sensor” will be in the wireless headphones.
Vicky
/ June 27, 2018Are the key audio wireless headphones compatible with my 2011 Suburban DVD player?
leasexpert
/ June 27, 2018They sure are! Just be sure to sit in the rear seat as they wont work in the front seats 🙂
chalktalkwithmommaphelps
/ June 27, 2018I am trying to connect wireless headphones in my 2010 suburban and it’s not working. The red light is on but all I hear is static. Can you help?
leasexpert
/ June 28, 2018The headphones only work from the rear seat – so be sure you are sitting in the rear seat looking at the DVD player. There should also be a little “channel switch” on the side of the headphone. Make sure you try both channels (1 and 2 . Or A and B ). If your headphoneos dont have the channel switch, you may have been sold the wrong headphone type! You need a headphone like the ones listed here:
https://dvdheadphones.com/products/2010-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2010~mk_chevrolet~md_suburban
Max Sallman
/ June 28, 2018I bought a 2008 Chevy Suburban and it didn’t come with head phones. I have tried regular headphones and they don’t work. What else could I try?
leasexpert
/ June 28, 2018For your 2008 Suburban, you are going to need infrared wireless headphones like the ones listed here:
https://dvdheadphones.com/products/2008-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2008~mk_chevrolet~md_suburban
You wont be able to use Bluetooth headphones or RF headphones sold for stereos. Automotive makers want the headphones to ONLY work in the rear seats (to avoid drivers using them). So, they made them IR which requires a direct line of sight to the DVD screen where the infrared transmitter is. This means you MUST be sitting in the rear seat for the headpones to receive wireless sound.
chris irvin
/ July 8, 2018Can I use wireless bluetooth headphones for the entertainment system in my 2014 chevy Tahoe
leasexpert
/ July 9, 2018Chris,
Great question! No – you can’t use BlueTooth heapdhones because the rear seat entertainment system uses Infrared, not Blutooth (or RF). You’ll need the proprietary infrared headphones made for Chevy such as these:
https://dvdheadphones.com/products/2014-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2014~mk_chevrolet~md_tahoe
Rachel
/ July 13, 2018I have a 2016 Tahoe and the earphones won’t work. I’ve replaced the batteries and they still won’t work. What should I do?
leasexpert
/ July 13, 2018Hi Rachel! Make sure you are sitting in the rear seat – the headphones wont work up front. And try both channels on the headphones (there should be a channel switch on the side that says 1 / 2). If the dealership sold you a headphone set that has a Ch. Button instead, then they sent you the wrong headphones (those are for the 2017 and newer model year). Also, make sure the volume is turned up on the headphones AND the DVD player 🙂
Give it a shot and see if any of that works for you! And dont hesitate to visit your local dealership – it’s their job to help you get acquainted with your car!
Nicola Parker
/ July 22, 2018Can I have more than 2 headphones connected to my 2012 suburban lzt? If so, am I able to use 4 at the same time?
leasexpert
/ July 23, 2018You sure can! The only limit is the number of people that can see the DVD screen. The headphones only work when you have a direct line of sight to the DVD screen. If a user can not see the screen, then they can not hear the sound.
Lori Sanford
/ August 5, 2018Is it possible to hook wirelessly to your iPhone to listen to music on the headphones?
leasexpert
/ August 6, 2018THe wireless rear seat entertainment headphones use a special infrared signal to receive the wireless sound. This infrared signal is transmitted by the DVD screen. It’s not a bluetooth or radio frequency headphone. They were only intended to be able to hear the DVD sound, unfortunately. Sorry for the disappointing news 😦
Lori Sanford
/ August 6, 2018Thank you for your response! It was very helpful! 😊
bonappetoke
/ August 6, 2018Hi! I hope you are still available for questions! We recently purchased a 2011 suburban and my question is regarding headphones / entertainment system. If the headphones are on, are the adults able to listen to an iPod or other form of music at the same time? I know I did in my 2004 Tahoe but can’t seem to figure it out on the newer car. Car rides are good for kids, but I don’t want to be musicless! Please help 🙂
leasexpert
/ August 7, 2018You definitely can listen to a different “source” up front while the kids use their headphones in the back. That way you dont have to listen to the same DVD over… and over… and over ….and over..
I hope that helps! What can I say except you’re welcome! (now try and get that out of your head 🙂 )
Billy
/ August 31, 2018I have a 2011 Chevy suburban with dvd and I just bought a 2017 Chevy suburban will the headphones and remote work with the 2017 as it doesn’t have any headphones or remote
leasexpert
/ September 1, 2018Hi there! I hope youa re having a wonderful labor day weekend 🙂 Unfortunately, the 2017 Suburban uses a different headphone frequency than the 2011. I think GM did this to try and sell more headphones! You are going to need the following “Digital IR” headphones:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
These have a “Channel Sync” button instead of a “1/2 Channel” switch. It’s a new technology. But, the good news is that they will work perfectly in your factory installed 2017 Suburban.
Brad Howland
/ September 2, 2018I have a 2014 Chevy traverse. My issue is the headphone for the rear entertainment system only work on one side. I’ve tried new batteries in both and they still only work on one side. Any suggestions?
leasexpert
/ September 4, 2018Yikes – that’s not good news! Well, if it’s happening with both sets of headphones then the problem is probably with your IR transmitter. It may only be transmitting mono (the Left or Right ear channel). That’s going to be an expensive fix! If it’s only happening on one set of headphones, then the problem is probably with the headphone. It may be time for an inexpensive replacement like these:
https://dvdheadphones.com/products/2014-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2014~mk_chevrolet~md_traverse
I hope that helps point you in the right direction!
Bernadette Tobias
/ September 5, 2018I just bought a 2017 Tahoe with the rear entertainment system. I can get it to play movies with sound coming from the speakers, but I can’t get any audio from the headsets. I was given 2 pair of NEW aftermarket headphones with it. I get a high pitched buzzing on both channels. It said on the package that channel A is 2.8MHz R and 2.3 MHz L. Channel B is 3.8 R and 3.2MHz L.
Any suggestions?
leasexpert
/ September 10, 2018Sorry for the late reply! I was away on a much deserved vacation 🙂 (well I’m retired, so every day is a vacation – but sometimes it’s nice to pretend like I am going on a real vacation!).
The 2017 Tahoe switched Infrared technology so that the old headphones no longer work for the new Tahoe’s. The only headphone that will work for you is the following:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-tahoe-digital-headphones/
I have not been able to figure out the technology on that headphone tech just yet. It doesnt seem to use a specific IR frequency – it seems that each vehicle has a random modulation, and the headphones “scan” for the IR frequency. This prevents people from being able to copy the headphones, which is what happened with the older models. There are a lot of aftermarket headphones now available for the old style headphones. That’s going to be a lot harder to do for the new style. That’s going to mean higher prices for customers, unfortunately….
Bernie
/ September 10, 2018Thanks for getting back to me. I looked at some of the comments on that page and it seems that in 2017 they switched from IR to digital. I called the company who sold the headphones the dealer gave me doesn’t really know anything about it. I have a call into my dealer where I bought the vehicle and waiting for him to call me back. I am sure not that the problem is that I need the digital phones. Thanks again for being there.
leasexpert
/ September 10, 2018Bernie,
Yes you are absolutely right! The issue is the “Digital headphones.” This is causing a lot of confusion for the dealerships as they have not yet caught on to this problem. The headphones look EXACTLY the same – except one set is digital and the other set is analog, and there is a button on the side to search for the channel instead of an A/B channel switch.
I wouldn’t rely too much on the dealership in this case – they are not always up-to-date on the technology in the vehicles (they are better with the sales and servicing than with using the infotainment system)
Bernadette Tobias
/ September 11, 2018I heard back from my Used car dealer and he agreed right away that the IR phones would not work and told me to go to the nearest Chevy dealer and order 2 new pair and he would pay for them. I did that and he paid them over the phone. Will have the new ones in a week or so. Thanks again for helping to clear up a confusing situation.
Dawn
/ April 11, 2019Do you have to do anything special for them to work?
leasexpert
/ April 12, 2019You need to be sure to sit in the rear seat (they wont work from the front seats). Also, try both channels on the heapdhones – there is a little switch on the side that should say A/B or 1/2 . Aside from that, they should work just like a plug-in headphone works when you plug it in 🙂 If you have a 2017 and newer GM vehicle you do need to get the “DIgital Headphones” which are NOT compatible with the earlier model vehicles. So, if you bought headphones that say they are compatible with 2002 to 2018 GM vehicles, they are lying. The headphones for 2017 GM vehicles are NOT compatible with 2016 and older models.
Check your owner manual for details on how to use your entertainment system too – it may have some great tips ! 🙂
Brandon Horton
/ September 14, 2018I have a 2016 Tahoe bought it used. Owner lost the headphones. Dealer gave me set from a 17 suburban can not get them to work in Tahoe. Work perfectly in Burban. Red light on the side just flashes tried to push channel button. Makes a noise in the headphones but no audio any ideas. Is there a setting I’m missing?
leasexpert
/ September 17, 2018Brandon
I hope you had a great weekend! The 2017 Suburban headphones will not work on a 2016 Tahoe. The headphones look similar, but they have different “guts.” For your 2016 Tahoe, you need these headphones here:
http://www.audiovideo2go.com/chevy-tahoe-folding-wireless-headphones/
or
http://www.audiovideo2go.com/chevy-tahoe-ultralight-2-channel-folding-ir-wireless-headphones/
Or ask your dealer to give you headphones from a 2016 or older Tahoe (the 2017 and newer Tahoe’s and Suburbans use a different frequency that is not backwards compatible)
Jason
/ October 15, 2018I have a 2108 Suburban that are missing the headphones for the oem dvd entertainment system. My question is, are the headphones IR in these vehicles?
leasexpert
/ October 15, 2018That’s a great question. Yes – these vehicles do use IR. But, they use a special “digital IR” which is NOT compatible with older models. You need to have a special digital IR headphone like this one:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
( of course, this assumes you have a factory installed system and not an aftermarket Invision, Audiovox, or other system).
Debbie
/ October 17, 2018Will I be able to listen to the radio in the front seats while a DVD movie is playing in the back seats. This is for a 2017 Chevy Tahoe
leasexpert
/ October 18, 2018Sure will!
David
/ December 21, 20182011 Suburban only left audio channel works in wired and wireless headphones. What would be a solution?
leasexpert
/ December 21, 2018Yikes – if only the left audio works in BOTH the wired and wireless that means that either the audio balance on the audio system is set to favor the left over the right (this is a setting in your audio system), or that the entertainment system itself is damaged. There’s no fix in that case, you’ll need to get it replaced (sorry)
Vito
/ December 26, 2018I had a ‘13 suburban and just traded it in for a 2018. We had purchased 4 additional headsets for the 2013 so we planned on using them in the 2018 but they don’t connect… HELP!
leasexpert
/ December 26, 2018Congratulations on the new 2018 Suburban! It’s a great car and I think you are going to love it. Unfortunately, the headphones for the 2018 SUburban are NOT compatible with the 2013 Suburban. GM changed the headphone frequency so that they can start charging you more money for the heapdhones (as companies do!)
You will need these new “Digital IR” heapdhones if you want an infrared headphone that will connect to your vehicle:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
This is the ONLY headphone style that will work (it MUST say “digital ” on the headphone – if it is blank, or says something else, it wont work for you). The headphones with the one or two switch will also NOT work.
I hope this helps point you in the right direction! Drive safely!
Alida Martin
/ January 7, 2019I bought a new 2018 Yukon a few weeks ago. I bought IR infrared wireless headphones 2 channel from Amazon. I needed 2 additonal ones than the 2 that came with the vehicle. They do not work. Any ideas?
leasexpert
/ January 7, 2019Yes indeed! This is a common mistake. The 2018 Yukon does not use 2 channel headphones. it uses Digital IR headphones. They look similar, but instead of a 1/2 channel switch, they have a “CH.” button which scans for the proper IR channel. The ONLY headphones that will work for you are the following:
http://www.audiovideo2go.com/2017-2018-2019-gmc-yukon-digital-headphones/
These will work like a charm 🙂
KO
/ January 11, 2019Hi, leasexpert – just bought a 2012 Suburban LTZ and the headphones are a wreck: one is broken at the crown, another has disconnected wires and the third is, well, a bit grungy.
Do I have to purchase specific headphones – like the ones I see in the links above or referenced in comments here – or can I use any Bluetooth-ready headphones? Sure I’ll have more questions once I get the peripherals figured out 🙂
leasexpert
/ January 11, 2019Great question! The headphones for rear seat entertainment systems in vehicles are not Bluetooth. That’s a common misconception. They are, believe it or not, base on infrared. In fact, if you use your smart phone’s camera to view the DVD screen, you’ll see the blue infrared LED’s transmitting the sound data (they are invisible to the human eye, but digital eyes pick them up).
That’s a LOONG explanation to say: no, any ol’ Bluetooth headest wont work for you 🙂
You need a 2 channel IR headphone such as these:
http://www.audiovideo2go.com/suburban-headphones/
(I usually recommend the least expensive options there since they work interchangeably: http://www.audiovideo2go.com/suburban-ultralight-2-channel-folding-ir-wireless-headphones-1/ )
I hope that helps! 🙂
KO
/ January 11, 2019Perfect – thanks so much!
Breea Harmon
/ January 21, 2019In my 2016 you can only hear the DVD player through the vehicle speakers. Is there a way to get them play through wireless headphones? It’s weird because my vehicle came with some headphones and they turn on but you can’t hear through them.
leasexpert
/ January 21, 2019Breea, Great question! I’m not sure what kind of 2016 you have, but in most GM vehicles the infrared wireless transmitter which transmits the wireless sound is ALWAYS on. There’s no need to “turn it on”. To get the headphones to work, all you need to do is put batteries in the headphones, sit in the rear seat, turn the headphones on, and play a DVD. If your headphones have a “channel selector” that says “1/2” or “A/B” then you may need to flick that to both channels to see which one your vehicle is transmitting on. The headphones wont work from the front seats.
If the headphones are still not working, then there may be something wrong with the IR transmitter in the DVD screen. That’s going to require a trip to the dealership to resolve, unfortunately.
Roger Palacio
/ January 23, 2019How add/pair new headphones to my 2018 Yukon dvd system.
leasexpert
/ January 23, 2019Roger,
the 2018 Chevy Yukon uses headphones that are a little unique. Instead of the old analog IR headphones, it uses “digital IR headphones.” You can see an example here:
http://www.audiovideo2go.com/yukon-and-yukon-xl-and-denali-2017-2018-2019/
To get these to work, you need to:
1) Sit in the rear seat (they wont work up front)
2) Put batteries in the headphones (yeah – they need batteries)
3) Turn the headphones on
4) play a DVD or BluRay
5) Turn the volume up on both the headphones and the movie (wont be able to hear anything if the movie is set to mute! 🙂 )
6) Press the “CH.” button on the side of the headphone to let the headphone search for the IR signal.
That’s it! 🙂
Give it a shot !
Dan Long
/ January 23, 2019Hello I’ve got a 2018 new Tahoe the headphones were missing for the DVD player the dealer sent me a new set but cannot get to work with the DVD that’s in the car.
Any thoughts
leasexpert
/ January 23, 2019Hi, Dan!
If you have heapdhones that have a 1/2 switch on the bottom (or A/B ) they gave you the wrong headphones. You need the following “Digital IR” headphones that look like this:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-tahoe-digital-headphones/
The Chevy Tahoe has a new headphone signal and the headphones are not compatible with the older model years. Lots of dealerships have not caught up to that yet 🙂
Hope that helps!
Dave
/ January 28, 2019I’ve got a 2017 suburban , it’s got 4 wireless headphones , can I purchase 2 more and have 6 people listening at the same time ? Thanks
leasexpert
/ January 28, 2019Great question. It’s a common misconception that the headphones “connect” to the system like a Blutooth headphone. This is not the case. The headphones simply receive broadcast infrared signals – it’s completely passive. This means there is no limit to the number of headphones that can receive the wireless sound. The only limit is whether or not the wearer of the headphone has a direct line of sight to the entertainment system where the infrared transmitters are. Infrared is light based (like your TV remote signal) so if it is blocked, the headphones will not work. For example, the headphones do not work from the front seats because the IR transmitters dont point that way. The headphones also wont work if the user is laying down on the seat, or outside the vehicle.
Another thing to remember is your 2017 Suburban uses DIGITAL IR headphones. THese are NOT (I repeat NOT) the same headphones as the 2016 and older Suburban. Yes, they look SIMILAR, but they are not the same. You can’t use the older headphones on the newer Suburbans. You need these headphones:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
These “digital IR” headphones are the ONLY ones that will work for you. If anyone tries to sell you cheap “universal” ones, they have no idea what they are talking about. Probably 80% of the questions I have from 2017 and newer Chevy/GMC owners is about buying the universal headphones and wondering why they dont work. 🙂
Rachel Stump
/ February 11, 2019What after market headphones are compatible with my 2018 chevy suburban rear entertainment?
leasexpert
/ February 11, 2019There are *NO* aftermarket headphones compatible with the 2018 Suburban. In 2017 GM switched to a new proprietary infrared signal (their so called “Digital IR.”) This is NOT compatible with the older vehicle models. It is not universal. And no aftermarket headphone manufacturer has figured out how to crack their IR frequencies. The ONLY compatible headphone i the original GM headphone that looks like this:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
(they MUST say “Digital” on the ear piece. If they are blank, then they will be the older headphones for 2016 and older GM models).
I hope this helps!
Rena
/ February 22, 2019I have a 2015 Traverse and need the headphones and remote. Problem is I have 4 kids, will 4 sets of the bluetooth headphones connect to the rear entertainment system?
leasexpert
/ February 22, 2019Rena,
Great question! Yes indeed you can actually use up to 8 headphones at a time. You need Infrared headphones like these:
https://dvdheadphones.com/products/2015-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_traverse
Using them is easy as the above come programmed to work automatically for all GM vehicles (icluding your 2015 Traverse). You just have to put batteries in, sit in the rear seat (this is important since the headphones will not work in the front seats for security reasons), and make sure you try both channels on the headphones (there is a little switch on the headphone to change between channel A and B).
You’ll be able to finally drive on that road trip in peace 🙂
Carl Garrison
/ February 22, 2019I recently bought a 2018 Tahoe from a dealer. It has the rear entertainment system but after I got home noticed that the back seat remote and wireless headphones were not there. The dealer ordered it for me. The remote works but the headphones don’t. It has new batteries and set on the right screen but no volume. Does this new set of headphones need to be “paired” to my truck?
leasexpert
/ February 22, 2019Carl,
In 2018 GM changed the headphone technology in their vehicles. Many dealerships have not yet caught this change. It’s mostly because the headphones look almost identical except for two big changes:
1) The headphone ear pieces are not blank. Instead, they say “Digital Audio” or something of that nature.
2) Instead of a “channel switch” that says 1/2 or a/b , the headphones have a button that says “CH.” That button “locks” on to the signal in the car.
I am guessing that your dealership probably sent you the wrong headphones. The ones you need should look like this:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-tahoe-digital-headphones/
If that is indeed what your dealership sent you, then do remember a few things:
1) Sit in the rear seat (the headphones wont work up front)
2) Make sure the headphones are worn properly – left ear piece on left ear. Right on right ear. Otherwise, the IR receiver will not be pointed at the DVD screen.
3) Press the “CH.” button on your headphones to let the headphones “lock” on to the right IR signal.
4) Make sure to put batteries in (I know I know… but I have to ask)
Hope that helps point you in the right direction!
Sherry Wiseman
/ February 23, 2019we have a 2007 Chevy suburban and we need to by new wireless headphones. do any headphones compatible with 2007 suburban work?
leasexpert
/ February 24, 2019Sherry,
Great question! Any headphone compatible with a 2007 Suburban or Tahoe will work for you. You can see examples here:
https://dvdheadphones.com/products/2007-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2007~mk_chevrolet~md_suburban
Any of the headphones on the above page will work for you (they come pre-programmed)
Chris
/ February 27, 2019Just purchased 2016 Cadillac Escalade
The headphones that came with the truck say Cadillac and have the emblem
But when then DVD player is running the headphones just blink with no souls from the 🎬movie when I press the side button I hear a noise like it’s changing a channel but never gives and audio from the 🎬movie
leasexpert
/ February 27, 2019Hi Chris! On one of your Cadillac Headphone ear pieces, there should be the following words “Push Select 1/2” If it says “Push Select Ch.” then you were given the wrong headphones. These two styles of headphones look identical, but are not. The 1/2 channel heapdhones are the older analog headphones. The “Push Select Ch.” headphones are digital.
Your 2016 Escalade needs the following headphones:
https://dvdheadphones.com/products/2016-cadillac-escalade-wireless-dvd-headphone?rq=yr_2016~mk_cadillac~md_escalade
(and, of course, remember that the headphones will only work in the rear seat of the vehicle)
Jodi Behrens-Stark
/ February 27, 2019The IR headphones in my 2016 chevy Tahoe only work if the screen is up. If the screen is down so you can view the movie the headphones stop working! This is a new issue. What the heck?
leasexpert
/ February 27, 2019Great question! Make sure that the Rear Seat Audio system is turned on – there should be a button that looks like a power button located near the rear seat climate controls. That’s the only thing I can think of that’s causing the issue. Once turned on, you’ll need to make sure the DVD is selected as a source for the rear seat audio system.
Try it out and see if that works!!
Jodi Behrens-Stark
/ February 27, 2019I don’t have a power button on the rear console
Jodi Behrens-Stark
/ February 27, 2019and now I can no longer see the movie on the rear screen but I can see it on the front console
leasexpert
/ February 27, 2019Try the power button that is on the oval BluRay remote (open the rear seat screen and press the power button on the remote). Maybe turning the system off and on will reset whatever setting is messing it up.
The Rear Seat wireless headphones should always be receiving a signal. I’m wondering if the “source” selected for the rear seat audio is set to something other than the DVD player. These should be a “Media” button on the remote control you can press to scroll through the different media options. See if that helps get you back to the “DVD” option that may have the sound you need for the wireless headphones.
Lisa
/ February 27, 2019Headrest DVD players factory installed by gmc. However, the headphones are constantly static no mater location. Please advise
leasexpert
/ February 27, 2019Sounds like the headphones may be on the wrong channel. THere should be a channel switch on the headphones that you can change from A to B (or 1 to 2). Make sure you are sitting directly in front of the headrest DVD system you want to listen to. Lastly, make sure the batteries are fully charged.
Courtney Anderson
/ March 2, 2019Just bought a used 2016 Chevy suburban. It came with the wireless headphones for the entertainment in the back. But I can’t seem to get them to work. I have replaced batteries in both headphones, and can’t seem to get them to pick up the audio from the DVD player. How do I do this? Thank you in advance.
leasexpert
/ March 3, 2019Courtney,
There are a few easy things we should check that may resolve the problem with the headphones that aren’t working. Please pardon me if any of these steps sound silly – but sometimes it’s the simplest thing that can cause the headphones not to work 🙂 Thanks in advance for your patience!
* Please make sure that you try both channels on the headphone (there is a Channel switch on the side of the headphone) as your vehicle may be transmitting on either channel a or b. Using the wrong channel will cause intermittent sound issues.
* Please make sure that users of the headphones are sitting in the rear seat of the vehicle with a clear line-of-sight to the DVD player. For security reasons, the headphones will not work in the front seat, or while outside of the vehicle.
* Please make sure the headphones are being worn properly – there is an IR receiver on the headphone to receive the signal from the DVD player. If this receiver is on the wrong side of the head, it will not have a clear line-of-sight to the transmitter, causing audio issues. Each side of the headphone has a letter to guide the wearer: “L” for left and “R” for right.
* Please check that the volume on your DVD player (and on the headphones) is not turned all the way down.
Hopefully that resolves the issue! 🙂
Ashley J Shade
/ March 3, 2019Hello, we just bought a 2007 GMC Yukon and it did not come with the RSE headphones. Can I go buy any brand of 2 way channel headphones or do they have to be through GM?
leasexpert
/ March 3, 2019Hey Ashley,
You definitely dont have to buy the headphones from GM. But, not ANY 2 channel headphone will work. Some of those headphones are made for specific vehicles – for example, the 2017 and 2007 Yukon DO NOT use the same headphones even though they are both 2 channel headphones.
But, as you can see from the following link, there are several different models of headphones that will work for your Yukon:
https://dvdheadphones.com/products/2015-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_suburban
Hunter
/ March 7, 2019I have a 2015 Suburban LTZ. We have several passengers and rather than having everyone use the wireless headphones (we don’t have enough), how do I play the DVD sound through the car speakers and not the headphones?
leasexpert
/ March 7, 2019Hey Hunter, Your vehicle should have a rear seat audio system. You have to set the source to the DVD player, and it’ll play through the speakers. You can also set the radio up front to “source” to the DVD player instead of the radio station (or CD or XM radio)
Hunter
/ March 8, 2019Thank you. Finally figured it out. Much simpler than I was making it out to be.
Michael Murray-Smith
/ March 9, 2019Will the headsets from a Chevy surburban one year work on the next year’s model?.
Thanks for your time
leasexpert
/ March 11, 2019The chevy Suburban headphones are interchangeably up until (and including) the 2016 model year. You can see examples here:
http://www.audiovideo2go.com/suburban-headphones/
In 2017 Suburban switched to a new “digital IR” standard which is not backwards compatible. The 2017 to 2019 model years use the same headphones, though. Here is an example:
http://www.audiovideo2go.com/suburban-2017-2019/
Hope that helps! 🙂
Leif Calvin
/ March 9, 2019How do I turn off the RSA system in a 2011 Chevy Avalanche?
leasexpert
/ March 11, 2019The RSA control is located between the driver and passenger seat and is accessible to the rear seat passengers. There is a power button right on the RSA, in between the climate control for the rear seat passengers (accessible by the rear seat passengers)
Hope that helps point you in the right direction!
Shannon Rhodes
/ March 14, 2019My headphone worked great for five years. All four of my headphones started having static all at the same time. The movie plays on the DVD screens. I can get sound out of the stereo and the headphones, but the headphones have enough static to be annoying, but I can still hear the audio of the movie through the static. I have the L & R sides of the headphones on properly. The volume is turned up on the headphones and the stereo. I am in in line with the inferred unit sitting in the seats. I have tried both channels on the headphones one channel doesn’t have any sound at all. I turned on the display on the back of the center console located in the second row seating to show DVD. With my camera I tested the IR unit and it has four IR lights lit up. Two on each side of the IR display window. Does it need to have four IR lights on each side of the IR display window? Does the stereo needs to be on a specific channel? What am I missing?
leasexpert
/ March 14, 2019Looks like you are doing everything right! Remember to make sure the rear seat audio system is turned on (this is the contorller, usually located between the two front seats where the AC controls are for the rear seat passengers). Sometimes if the rear seat audio system is turned off, the audio on the DVD player may not come through too clearly. Other than that, you’ve done it all! There may just be something wrong with the infrared transmitters – maybe a loos wire or something. That may require a trip to the dealership, unfortunately. Sorry about that !
Adalberto Rodriguez
/ March 16, 2019How many headsets can we use in our 2013 Tahoe?
leasexpert
/ March 16, 2019There is no limit to the number of headphones you can use. The only restriction is that everyone using the headphones must have a clear line of sight to the DVD screen. The signal for the sound comes from the DVD screen itself. So, for example, the headphones will not work from the front seats or while outside the vehicle.
Neil
/ March 22, 2019I have a 2013 chevy tahoe lt. Can we parents listen to our music while the kids are watching the dvd?
leasexpert
/ March 22, 2019Sure can! Just set the ‘source’ for your front radio to something OTHER than the DVD 🙂 (You should be able to select AM, FM, CD, DVD, XM as your source). The rear seat audio system should be set to DVD (They too can select different channels – like AM, FM, etc) This way both sides of the car can listen to whatever they want ! There CAN be peace in our time….
Liza Rodriguez
/ March 28, 2019I just bought 2019 Tahoe. I have successfully connected my fire TV and can watch; however, I can only hear the sound on the car speakers and not through the headphones. Can you please help.me with this.
leasexpert
/ March 28, 2019The car speakers will play whatever sound you have the front radio sourced to. If you source the front radio to “FM” you hear music from your FM dial. If you source the DVD, you’ll hear whatever DVD is playing. Select a different source for the front radio and you should stop hearing whatever the rear seat occupants are listening to 🙂
Lisa Kelly
/ April 18, 2019Hi, I have a 2018 Tahoe with one screen. The headphones only play static, we’ve tried different headphones, switched channels, double checked placement and its still only static but it plays perfectly fine over the car’s speakers and the remote works fine
leasexpert
/ April 18, 2019Hi Lisa,
If you have a 2018 Tahoe with the original factory ceiling mounted DVD/Bluray system and you are using headphones that have a “1/2” channel switch (it may also say “a/b”) or, worse, does not have a channel switch at all, then you were given the wrong headphones. You need Digital IR headphones for your system that will have a “push to select Ch.” button on it. This scans for the correct IR frequency and then locks on to it. These new headphones are NOT compatible with the older Tahoe. And the older Tahoe headphones are not compatible with the newer Tahoes. The headphones look identical, but are not the same. It’s still confusing a lot of dealerships.
You can find the headphones you need here:
http://www.audiovideo2go.com/tahoe-2017-2019/
Lisa Kelly
/ April 18, 2019Ugh that’s definitely the problem. Thanks for your help!
msimpatient
/ May 2, 2019I have a 2012 Chevy Tahoe LTZ with the factory installed rear entertainment system and wireless headphones. Everything is working great!! But…the foam covering on the headphones is deteriorating and makes them pretty much useless. I took the foam off and underneath is a sticker with A1243 on the headphone. Do I have to order new headphones or can I just order the foam earpiece covering? What do you suggest?
leasexpert
/ May 2, 2019If you have tear drop shaped headphones, then you can replace the foam pieces with these:
http://www.audiovideo2go.com/unwired-cs980-foam-replacement-headphone-pads/
msimpatient
/ May 2, 2019Thank you!! I’m ordering them now!!
Eric Kazmierzak
/ May 8, 2019I have a 2017 Tahoe that I just got and the headphones do not work but the remote does. The person before me looks like never used them.
Thanks
leasexpert
/ May 9, 2019Eric, if your headphones have a “Channel 1 2” switch on the bottom, you have the wrong headphones. The 2017 came out with a new frequency for the headphones which is throwing a lot of people off. The new headphones look identical to the old ones, but they use a push button channel selector. I have been recommending these from Cadillac which work great on the 2017 Chevy Tahoe:
http://www.audiovideo2go.com/copy-of-2017-2018-2019-gmc-yukon-digital-headphones-cadillac-branded/
One of the headsets has a “push to select Ch.” button which you need to press to “lock on” to the wireless channel your vehicle is transmitting on…
Leandra Hubbard
/ May 30, 2019Will they also work on a 2018 Tahoe? I just purchased a preowned 2018 and the headphones only make a crackle then go silent when the movie starts. The previous owner had never take the headphones out the box, so I assumed they were the correct ones and would work when I installed the brand new batteries which were included. Nope no luck and have tried everything else you stated on this site.
leasexpert
/ May 31, 2019if your headphones have a “Channel 1 2” switch on the bottom, you have the wrong headphones. The headphones that you need should say “Digital” on the earpiece.
Nicky
/ May 18, 2019How to hear the sound from the DVD player on my 2011 Chevy traverse and do u need Bluetooth headsets
leasexpert
/ May 20, 2019Nicky,
Great question! For your 2011 Chevy Traverse , you will need the following wireless headphones:
http://www.audiovideo2go.com/Chevy-Traverse-headphones-2006-2007-2008-2009-2010-2011-2012-2013-2014/
They come pre-programmed to work for you. All you need to do is sit in the rear seat, put batteries in the headphones, and you will be good to go! These are NOT “Bluetooth” headphones. They are “infrared” headphones. This means you have to sit in the rear seat for them to work because they need a direct line of sight to the infrared transmitters.
I hope that helps! 🙂
Megan
/ May 22, 2019I have a 2016 Chevy Tahoe. I recently had to have the DVD player replaced by the dealership due to a manufacturer issue. Ever since our headphones won’t work. I threw them away and bought new ones and they won’t work either. The remote is still working perfectly. Any thoughts???
leasexpert
/ May 22, 2019Two things can be at play here:
1) The dealership failed to attach the infrared transmitters properly when they installed the entertainment system.
2) They installed a 2017 (or newer) entertainment system into your 2016 vehicle. In 2017, GM changed the frequency at which the headphones work. That means the 2016 headphones from your Tahoe will not work on a entertainment system from the 2017 Tahoe. The remote is identical, so that should work fine. If you have the older 2016 model headphones that are blank (no writing on the ear piece), then those wont work on a 2017 or newer GM entertainment system. You need the “Digital” headphones that have the word “Digital” written on the earpiece like this:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-tahoe-digital-headphones/
As of this writing, the above link shows out of stock, but you can also use the following Cadillac branded headphones which will also work on your digital entertainment system:
http://www.audiovideo2go.com/copy-of-2017-2018-2019-gmc-yukon-digital-headphones-cadillac-branded/
Sheree Hill
/ June 7, 2019I have a 2018 Chevy Suburban brand new and the headphones will not work. I have followed every direction and could not get it to work. Please advise if possible.
leasexpert
/ June 7, 2019If you received headphones from the dealership that dont say “DIGITAL” on them, then you got the wrong headphones. A lot of folks assume that the 2016 headphones will work on the newer vehicles because the headphones look nearly identical. That’s just not the case. You need “Digital IR” headphones, which you can find here:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
If the above are out of stock, then you can use the following as well:
http://www.audiovideo2go.com/copy-of-2017-2018-2019-chevy-Suburban-digital-headphones-cadillac-branded/
These are the ONLY headphones that will work for you. Dont be fooled by people that are still selling the older headphones as compatible for your system- it just isn’t true.
Hope that helps!
John
/ June 8, 2019I have a 2010 Suburban and the rear seat audio on the IR headphones is very weak.
I bought new IR headphones with the same results. The speaker audio is good and the wired headphones work fine from the rear console headphone jacks.
So, it appears that I have an IR problem. I spoke to the service department at the dealer and he told me that it may take 2 or 3 hours to troubleshoot the problem @ $130 an hour plus parts.
I’ve been an Electronic Technician for 40 years and I told the Service Manager that 2 or 3 hours to TS a constant audio problem, not an intermittent one, seems excessive.
Do you have any advice & can you point me towards an IR module source, if that is the problem.
Also, I’ve got a good O Scope, where can I find the audio signal?
Thanks
John
leasexpert
/ June 8, 2019Hey John,
So – one thing to make sure you do is turn on your rear seat audio system. It should be located between the front seats (accssible to the rear seat passengers). https://i.ytimg.com/vi/ju9IEYcnS_8/hqdefault.jpg
Without that RSA on, the IR transmitters dont work as well.
Hope that helps! 🙂
John
/ June 9, 2019Thanks!!!
I forgot to mention that the IR headphones work fine when I select AM, FM or XM as the source. This kinda makes me believe that the IR transmitter is working fine.
Also the headphone jack & volume control also work fine on AM, FM or XM.
So, my problem is that my audio is very weak on both the IR headphones and the wired headphones only when I select DVD as the source. This kind of makes me believe that the audio level coming out of the DVD player is low, but then again, I don’t have a wiring diagram So I’m not even sure where the audio from the ceiling mounted player is routed.
This make any sense?
John
/ June 10, 2019Can anyone help on my low DVD audio on jacked headphones & IR headphones problem? They both sound fine on AM/FM/XM.
John
leasexpert
/ June 10, 2019The most common issue is the RSA being turned off. For some reason this messes around with the strength of the IR transmitter for the DVD player (but not other sources). If the RSA is on, then there may be a wiring issue. This is going to require a trip to the dealership, regretfully (or a technician).
Sorry for the disappointing news!
John
/ June 16, 2019More in my 2010 Suburban low DVD IR audio problem.
I took the vehicle to the local Chevy Dealer and after 3 hours of troubleshooting, which he did not charge me for, he gave up.
He said that it could be radio, the RSE or the ceiling mounted screen unit. I said that’s pretty much the entire system, so that doesn’t tell me anything.
I asked him why he didn’t keep a spare of each on hand to expedite troubleshooting and he said that Chevy won’t authorize that.
Had he had a spare of each, he could do like I used to do when troubleshooting unusual RADAR system problems: save time by “shotgunning” a part just to eliminate it as a source of a problem. That process isn’t a desirable one when working on something as complex as a RADAR system, but it was sometimes resorted to in order to save time and money.
Steven Diaz
/ June 20, 2019Can you connect more wire less headphones to the entertainment system
leasexpert
/ June 20, 2019Yes you sure can connect more than 2 headphones to your 2019 Chevy Tahoe. You can use either of these digital headphones here:
http://www.audiovideo2go.com/tahoe-2017-2019/
Both the Chevy or the Cadillac versions will help (they are hard to come by, so companies dont always have them both in stock)
The ONLY limitation is to remember that for your 2019 Tahoe, the older (2016 and older) headphones will *NOT* work. They may look similar, but the electronics on the inside are different.
Becky
/ June 20, 2019I have a 2017 Tahoe with rear seat entertainment system. I want the sound to come through the radio but my remote does not seem to be working. No light comes on when power button is hit. I have changed batteries and checked to make sure they are inserted correctly. It worked the day I drove it off the lot ( 2 months ago).
leasexpert
/ June 20, 2019Becky, If you have the original factory installed BluRay system, then your remote should look like this:
http://www.audiovideo2go.com/2015-2016-2017-chevrolet-tahoe-bluray-dvd-remote/
If it doesnt, then you have an aftermarket system. It may simply be time to replace that remote (if none of the lights are coming on). The original remote does have a light that turns on when you press the buttons. ANother easy thing you can do to check if the remote is working is to look at the infrared transmitter on the remote through your cell phone camera. IR is invisible to the human eye, but the electronic eye of a cell phone camera picks it up as a purplish light. Here is a little video to help:
Steven Diaz
/ June 20, 2019Hi my name is Steven I have the Tahoe 20-9 with the entertainment system in the back can I buy more wireless headphone so I can have 5 and be all connected
leasexpert
/ June 20, 2019Yes you sure can connect 5 headphones to your 2019 Chevy Tahoe. You can use either of these digital headphones here:
http://www.audiovideo2go.com/tahoe-2017-2019/
Both the Chevy or the Cadillac versions will help (they are hard to come by, so companies dont always have them both in stock)
The ONLY limitation is to remember that for your 2019 Tahoe, the older (2016 and older) headphones will *NOT* work. They may look similar, but the electronics on the inside are different.
Joseph Kubin
/ June 20, 2019Can you have a wired headphone playing the dvd while listening to the xm for the front seat passengers?
leasexpert
/ June 20, 2019Sure can – just be sure to set the “source” for the front seat passengers to the XM radio while the source for the rear passengers is set to the DVD.
John
/ June 20, 2019Stumped???
Neither the Chevy Dealer nor “The Expert” have been able to point me towards the low DVD audio on my IR headphones problem on my 2010 Suburban.
I’d call that stumped. Not so much The Expert’s fault, he hasn’t physically examined the audio system. Certainly, the Chevy Dealer was stumped when he returned the vehicle and told be that he couldn’t fix it.
Thanks for trying.
Ashley Faglie
/ June 21, 2019I have a 2016 suburban. I changed out the batteries (correctly) according to the instructions to prepare for a long trip and the red light comes on. No sound is coming out of either one of them. Yes. Made sure it was on 1 (even tried 2) and nothing. I even got another headphone from the box (had two extra because we have rear entertainment) with new batteries and nothing. What is going on?
leasexpert
/ June 21, 2019Looks like you are doing everything right! As long as you are sitting in the rear seat, everything should be working. The only thing I can think of is that maybe maaayybbbee the DVD screen was replaced at some point with the DVD screen for the 2017 (and newer) Suburban. The 2017 and newer vehicles use a different headphone frequency that requires a headphone with a push button “CH” instead of the 1/2 switch.
Otherwise, it may just be that the infrared transmitters in the DVD Screen are not working – you may need to take the vehicle in to the dealership for servicing. Sorry for the disappointing news!
Dawn Schnappauf
/ June 28, 2019Hi, I bought a 2018 Chevy Tahoe. It has a rear seat DVD player. The 4 headphones came brand new in the package with the truck. I’ve read the directions a million times.. tried everything… even went back to the dealer and a salesmen spent an hour trying to figure it out. Please please help!!!! This isn’t my first DVD player in a car… I’ve never had a problem.. but it is my first Tahoe.
leasexpert
/ July 1, 2019Hi there! I wonder if the dealesrhip accidentally gave you the wrong heapdhones. If your headphones dont say “Digital” on the ear piece, then they gave you the wrong ones 🙂 Give them a call and let them know they need to get you the new digital headphones that DO NOT have an A/B switch on the bottom (or a 1/2 switch). It should have a “CH.” button instead.
AJ
/ June 29, 2019I just purchased a used 2017 Tahoe Premiere. It didn’t come with headphones so I purchased universal A10 IR headphones from TOPXCEGUU. I am just getting a load buzzing or no sound at all while watching a movie. I tried volume control, new batteries and both A and B channels. Is there a recommended headphone for this vehicle? Does it have anything to do with headphones needing to be digital?
leasexpert
/ July 1, 2019AJ,
The 2017 uses digital headphones . The old A/B channel ones wont work for you. For your premimier model, you need these digital Cadillac headphones:
http://www.audiovideo2go.com/copy-of-2017-2018-2019-gmc-yukon-digital-headphones-cadillac-branded/
These will arrive with a digital push button scan that scans for the right IR frequency. No A/B switches anymore. 🙂
Good luck!
Dawn Schnappauf
/ July 1, 2019Ahhhhhh!!! Yes that must be it!!! Thank so much!!!!
Gary keeler
/ July 5, 2019I have a 2018 Tahoe and my headphones from my 2012 Tahoe will not work. They told me I needed digital headphones and the ones that I have or not. Will any digital headphone work with my 2018 Tahoe
leasexpert
/ July 5, 2019Gary,
You are absolutely right – you can not use the 2012 headphones on the 2017 and newer Tahoe. You need Digital headphones. Any of the ones on the following page will work for you:
http://www.audiovideo2go.com/tahoe-2017-2019/
I am not sure what you mean by “any digital headphone” . Bluetooth ones wont work, so not “ANY” headphone will work for you. You need automotive digital headphones. The two on the above link will absolutely work for you, so you can buy them with confidence.
Ashley Orlandini
/ July 15, 2019The wireless headphones for our 2017 suburban have stopped working, where do we purchase new ones, and what should we look for?
leasexpert
/ July 16, 2019If you have the original factory installed entertainment system, there is only ONE type of headphone that will work:
http://www.audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
It MUST say “Digital” on the earpiece, so be sure to buy from your dealership or the above reputable seller. There are many lookalike headphones, but if they are not “digital” they will not work for you (GM changed the frequency to digital in 2017, so the older 2016 headphones will no longer work on newer cars)
Chad
/ July 16, 2019Can you Bluetooth the entertainment system on a 2012 Denali, or must you buy the headphones?
leasexpert
/ July 17, 2019Chad, Blue Tooth will work on your cellphone calls, but not for the rear seat entertainment system. If you want the kids to be able to watch a DVD without bothering you, then you need special automotive wireless headphones like teh ones here: http://www.audiovideo2go.com/gmc-denali-headphones/
These headphones will come pre-programmed to work for you. No need to “pair” them like Bluetooth headphones
LisaMarie
/ July 21, 2019Hi, I have a 2013 Chevy suburban Ltz I was wondering if anybody knows if I can still listen to the radio up front like normal and put on a DVD for the back at the same time
leasexpert
/ July 22, 2019You sure can. Just be sure that your front radio is “sourced” to something you want to listen to (hopefully, not that DVD of Sponge Bob Square Pants 🙂 ). The back entertainment system will continue to play the DVD, and your front radio will play whatever source you select.
ericaeik
/ July 23, 2019We have a 2018 Yukon and it came with 4 wireless headphones. We purchased two more so that all six passengers in the back can enjoy a movie while we travel. We can get the original headphones to work but we can’t get the new two to put out any sound. They power on and we try both channels. Nothing seems to works. Any suggestions?
leasexpert
/ July 24, 2019Oops! If they gave you headphones with channels (1/2) instead of a button, then you have the wrong headphones. The 2018 Yukon needs digital headphones with the push button “CH.” instead of the 1/2 switc. You can see the headphones you need here:
http://www.audiovideo2go.com/2017-2018-2019-gmc-yukon-digital-headphones/
ericaeik
/ July 24, 2019Well shoot, that was mistake on the dealers part then 😦 Can you clarify for me this too. When I called and asked them about our issue they told us that only 4 headphones will work at a time in the vehicle. Can six headphones work at the same time?
ericaeik
/ July 24, 2019Well shoot, that was a mistake on the dealers part then 😦 Can you clarify this for me. When I called and asked them about our issue they said that only 4 headphones will work in the car at one time? Is it true that 6 people can’t use headphones at the same time? Thank you!
leasexpert
/ July 25, 2019Ericaeik, That’s just not true – you can use as many headphones as you want on te system. the only limit is whether the users have a direct line of sight to the DVD screeen. The screen has an infrared transmitter tat transmits a beam of light to the headphones. If the headphones can not “see” that beam of light, then they will not be able to receive the data signal they need to produce the wireless sound.
The new “digital” headphones and the old “One Two Channel” headphones look almost identical, so it’s going to be very easy for a dealership to think they are the same. It also doesnt help that GM has been using the same headphones for nearly 20 years. So, dont be too hard on the dealerships. I’m sure they just havn’t noticed that the headphone frequencies have changed. But, that’s why it helps to have someone on your side! 🙂
Misty Gilbert
/ July 24, 2019I bought a 2016 Tahoe and for a couple of days it seemed the DVD and headphones were working great. I really liked the fact that I could let my son listen in the backseat with his headphones and I could listen to my music on my phone through Bluetooth car speakers. Now all of the sudden that doesn’t seem to work anymore. It seems the whole radio is so complicated to use. Also there are Lots of times I can get the headphones to work and lots of times they don’t. I have already tried your previous suggestions of making sure he is sitting in the backseat with the headphones on the right way. I figure I must not be pushing all the right buttons in the right sequence and the moon and all the stars are not in the right order! Just when I think I have it all figured out it seems the next time needs to be done differently 🤦🤷
leasexpert
/ July 25, 2019As long as your system isn’t damaged, the wireless headphones are pretty easy to use: The wireless transmitter ALWAYS transmits to the wireless headphones. THere is no need to turn it on. So, if you are sitting in the rear seat and still dont hear any wireless sound,s omething else is going on. Usually it’s one of these issues:
1) Cheap batteries. Headphones need high quality batteries that can provide 1.5v power. Cheap supermarket batteries usually provide 1.2v and are not strong enough to provide consistent power to the headphones.
2) Wrong channel. Make sure you try both channels on the headphones.
3) Wrong source set. If you set the rear seat audio to the AUX source (or XM, lets say) and that source has no sound (because there is nothing playing on the AUX source, or the XM channel you are tuned to). Make sure the rear seat audio is sourced to the Dvd.
4) The rear seat audio (RSA) system is not turned on. Some vehicles have a separate rear seat audio system located in the back of the vehicle that can be controlled by the rear seat occupants. Turning this system off will turn the sound off to the wireless headphones.
hope that helps!
Erin
/ July 31, 2019Hi, I have a 2011 LTZ Suburban, and in the year and a half that I’ve owned it, the DVD volume is very low whether it’s through the speakers or headphones. I have to turn the volume way up to hear it on the speakers, which means that when I forget to turn it down before removing a DVD, we have the radio blaring super loud. That’s not a huge deal aside from the fact that when we want to plug in wired headphones to the jacks in the back, the volume controls are limited and the kids can barely hear the show, and they definitely can’t hear it if I am listening to the radio through the front speakers while they have headphones on (or when we have a sleeping baby who is startled by the sudden loud radio).
I’ve read through all of these questions and see you recommend increasing the volume for the DVD player through the remote, but how do you do that? I’ve tried pressing all the buttons on the remote but there’s nothing with a menu for DVD player volume. I have both of these remotes (http://www.audiovideo2go.com/2007-2015-chevy-suburban-dvd-remote-control/), but the one on the right is currently only working to turn the screens on and off for some reason.
Thanks for your time!
leasexpert
/ July 31, 2019How frustrating! I can understand why you are looking to fix that. Well – as you probably have already noticed, there is no way to turn the volume up on the DVD remote for people with the original factory system (as you have). I include that tidbit, because a lot of folks have aftermarket DVD units that do include volume controls.
In your case, you may want to check and make sure that the rear seat entertainment system is turned on. Some rear seat systems have a separate control for the rear seat audio. Other than that, there isn’t much that would cause the volume to be too low other than a defective unit. Sorry about that
)( if you do end up finding out the cause, please do come back and let me know so we can help future visitors! )
Erin
/ July 31, 2019Thanks for your reply!
It’s an issue I’ve extensively googled, and I’ve seen forums with people having the same issue, but they never have any resolution. I suppose I will take it in to a dealer and ask if they’ve heard about it. I’m pretty sure the rear entertainment system is on because all of the speakers in the back turn on, the DVD screens are on and working, and the headphone jacks work. I have no clue what the issue would be, but I’m on a hunt to figure it out.
leasexpert
/ July 31, 2019Some cars have a “Rear Seat Audio” (RSA) unit. It’s located between the front seats and is accessible to the rear seat passengers. It normally has the climate controls for the rear seat passengers. The RSA controls the audio for the rear seat passengers, so it may be interfering with your control (from the front seats). If you have an RSA, then try turning it on and raising the volume using the knobs in the rear
Please do let me know if you figure out the problem! It would be great to be able to help future parents that are struggling with this issue…
Erin
/ July 31, 2019Ok, to use the wired headphones that has to be turned on, which turns off the speakers in the back. The issue is that those knobs don’t keep turning around to raise the volume as high as it needs to be to hear it through the headphones like the volume adjustment knob in the front (just like when we play the DVD sound through the car speakers, you have to turn the volume to twice as loud as the radio to her the DVD at a normal level). Once I figure it out I’m commenting on every thread I can find where they had the same issue because it’s annoying!
Thibaud
/ August 2, 2019I have a chevy suburban ltz from 2015 one of my remote headphones is broken, i have an bluetooth beats headphone, is it possible to connect my own
bluetooth headphone with the car?
leasexpert
/ August 5, 2019Unfortunately, the bluetooth headphones will not work for your rear seat entertainment system. They use two different forms of wireless technology. The headphones use “Infrared” (IR) technology based on infrared light waves. BlueTooth uses radio frequencies (RF). So, the short answer is : no – your bluetooth heapdhones will not work for your rear seat entertainment system. You will need vehicle specific headphones such as these :
http://www.audiovideo2go.com/Chevy-Suburban-headphones-2006-2007-2008-2009-2010-2011-2012-2013-2014/
or these:
http://www.audiovideo2go.com/suburban-ultralight-2-channel-folding-ir-wireless-headphones-1/
Ashley Albrecht
/ August 2, 2019Two questions:
1. How do you order the battery door for a set of headphones for a 2017 Tahoe? (My daughter stepped on them and broke just the door)
2. Would it be possible to order a second set of headphones and if so do they need to be programmed?
leasexpert
/ August 5, 2019As far as I can tell, no one sells just the door . THat’s unfortunate, because thsoe headphones are expensive! In 2017 , GM moved to the new “Digital” technology headphones. Whereas you could buy the older headphones for around $29 a set, now you have to pay $70 a set. It’s crazy!
The headphones you need are the followng:
http://www.audiovideo2go.com/tahoe-2017-2019/
I know – your first instinct is to say “wow , these look exactly like the cheaper headphones in the 2016 Tahoe”
http://www.audiovideo2go.com/chevy-tahoe-folding-wireless-headphones/
But, they are NOT the same. The technology is totally diffferent . So, dont be fooled by people that dont understand this and try to sell you the cheaper headphones.
I guess if you are really mechanically inclined, you could buy a used set of 2016 (or older) headphones on eBay and try to switch the battery cover out!
Alexa Miller
/ August 10, 2019How do you get sound in the wireless headphones and no sound from the car speakers? I just bought a 2014 suburban with 2 screens in the back. The remote came with the car but I had to buy headphones from amazon that claim they work for the 2014 Suburban. Batteries are in properly but we get sound thru car speakers only. What do we do to switch sound from speaker to headphones? Thanks in advance for any help.
leasexpert
/ August 11, 2019The headphones will automatically work as long as you are sitting in the rear seat. THe headphones will not work from the front seats. If you want the front audio to stop playing the DVD, you just have to source it to something else (you can source it to the radio and then just turn the sound down).
So. In short…..
Step 1) Sit in the rear seat and the headphones will work (the wireless audio does not have to be turned on – it’s always transmitting).
Step 2) Turn the front radio to a different source than “DVD” 🙂
You should be all set at that point!
Angela
/ August 16, 2019Wireless Headphones quit working in gmc 2010 Yukon with dvd system. Batteries are good. We have several options & some are new.
leasexpert
/ August 16, 2019Those headphones dont last forever, unfortunately. They will need to be replaced from time to time 🙂 You can find replacements at your local dealership, or order some online here:
https://audiovideo2go.com/gmc-yukon-2006-2016-oem-bluray-headphones/
Melissa
/ August 20, 2019We just purchased a 2017 suburban equipped with dual DVD players. We have the two DVD players playing but cannot get the wireless headphones to work. Is there a setting or anything we need to do to set them up? We have tried the headphones that came with the car and they turn on but no sound.
leasexpert
/ August 20, 2019Hi there! If the headphones dont say “digital” on them in white, then they are the wrong headphones. They should look like this:
https://audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
If they dont say “Digital” on them, they are the old headphones that came with 2016 and older SUburbans and are NOT compatible with the 2017 and newer Suburban vehicles.
Dawn
/ August 20, 2019YEs!! This just happened to me… I had brand new headphones that didn’t work… the dealer order the newer model headphones that say “digital” on them they work perfect!!!
Angie hett
/ August 31, 2019Hello I changed batteries what is blinking light on headphones mean? Blinking. Red
leasexpert
/ August 31, 2019If you have a headphone that has a “CH.” button, the blinking light means that the headphones are searching for an IR signal. Press the “CH.” button to help it along. These type of headphones only work on 2017 and newer vehicles. If you have an older vehicle, and you are using this headphone, then the dealership accidentally gave you the wrong ones.
Andrew Wilson
/ September 7, 2019Our 2018 Suburban did not come with headphones. We purchased headphones (Part# 22863046), but cannot figure out how to get them to receive the signal from the DVD player. Do we need to program the DVD player to access the headphones?
leasexpert
/ September 8, 2019Andrew, Congratulations on the new Suburban! It’s a great car. I think you are going to love it.
Unfortunately, you bought the wrong headphones. You need the following:
https://audiovideo2go.com/suburban-2017-2019/
The new Suburban needs “digital” headphones, not the old-style 2 channel headphones. The old headphones have a little switch to change between channel 1 and 2. But, the new headphones have a digital button that “locks” on to the right signal. The headphones look similar but are not interchangeable.
Any of the two headphones on the above link will work for you.
Jeremy W Davis
/ September 27, 2019What is the output power from the rear headphone jack on n a 2011 Tahoe (non-Bose)?
leasexpert
/ September 30, 2019I’ve seen the output fluctuate between .7 to 1 volt. Definitely powerful enough to hurt children’s ears, so be careful when using the wired headphones!
DS
/ September 28, 2019Hi! We have new headphones with new batteries for our 2018 Suburban. We can’t seem to get them to work following all of the instructions you’ve provided.. the red lights are on, we have toggled between 1 and 2, have played with volume we are wearing them properly in direct line of sight to the screen…. The sound is just playing over the car speakers. Help! Is there some kind of on/off we need to do with the DVD menu to activate listening on headphones vs on the car speakers? Thank you.
leasexpert
/ September 30, 2019Hi there,
You have the wrong headphones, unfortunately. The 1/2 heapdhones only work for 2016 and older vehicles. For 2017 and newer ones, you need headphones with a “CH.” button. These are “digital” headphones and say “digital” in white lettering on the earpiece. You can see an example here:
https://audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
The above wireless headphones for the 2018 chevrolet suburban look similar to the older version, but they are not the same. This causes some confusion at the dealership (and with consumers). But, that’s why I try my best to help! 🙂
Jennifer A Talamantes
/ September 29, 2019Trying to connext my wirless headphones to the dvd player in my 2016 chevy suburban
leasexpert
/ September 30, 2019Jennifer,
One thing to remember is that these headphones are not “bluetooth.” They dont have to be connected, per say. They receive an infrared signal from the DVD player to produce the sound. As long as you are within range of the infrared beam, you will get sound. Having said that, there are a few things you should do:
1) Make sure you are sitting in the rear seat – they wont work from the front passenger seat or driver seat.
2) Your 2016 Chevrolet Suburban wireless headphones should have a “CH.” button that you can press to “scan” for the infrared signal. If you have a “1/2” channel switch, then the dealership gave you the wrong headphones. You need the ones that say “Digital” on the ear pieces in white lettering. The headphones look almost identical to the 1/2 channel headphones, but they are not the same.
Hope that helps! 🙂
Jessica Coomes
/ September 30, 2019I’m trying to connect my factory headphones but no sound comes through when movie is playing. It continues to play through suburban speakers.
leasexpert
/ September 30, 2019The infrared transmitter that transmits sound to the headphones is always on. Make sure you are sitting in the rear seat of the car – the transmitter does not transmit a signal to the driver or passenger seat.
To not play the sound through the Suburban speakers, you need to select a different source for the front radio. If you have the front radio set to the DVD player, then you’ll hear the DVD sound. If you set the front radio to the FM source, then you will hear the FM radio station (you can then mute it if you dont want to hear the FM Radio).
If the headphones are not playing any sound, make sure you have the correct channel selected on the headphones. For 2016 and older Suburbans, there is a channel switch on the headphone to do this. For 2017 and newer Suburban’s there is a CH. button to do this (if you have the wrong headphone, then that could be the issue)
Tiffany Van Cuyk
/ October 8, 2019I just changed the batteries in my 2000 Chevrolet Uplander is headphones and the power comes on but I still get no sound what do I do I’ve checked the channels I’ve checked the volume.
leasexpert
/ October 14, 2019The headphones are completely passive – they are not bluetooth and don’t need to be “synced.” They just receive an invisible infrared beam from the infrared transmitter located near the DVD screen. While it’s invisible to the human eye, you may sometimes see a blue/purple LED glow from the transmitter. To get the headphones to work, you really only need to do a few easy things:
1) The Suburban does not need to have the headphone transmitter turned on – the infrared transmitters are always transmitting. But, you do have to tell it what to transmit. So, make sure you have the rear seat audio source set to the DVD. If you have it accidentally set to the XM radio or AM radio, then you’ll just hear static.
2) Make sure that you have the Rear Seat Audio (RSA) turned on. Some Suburban’s have a control for the RSA in the rear seats near the rear seat climate control.
3) Make sure you are seated in the rear seat – the headphones will not work from the front driver or passenger seat. The IR transmitter only transits to the rear seat.
4) Make sure you have good quality batteries in the headphones – if you have cheapo 1.2v batteries bought from the supermarket, the headphones may not work. Get good Duracell 1.5v batteries to power your heapdhones. THey last longer anyway.
Give that stuff a shot and see if it works! 🙂
Good luck!
-Adam
Carrie
/ October 13, 2019We bought some new headphones and they worked for one movie. Got out of suburban amd now they either have static or nothing since we got back in. Any suggestions? Os there some Order (turn headphones on and _____? )we should follow to get them to work?
leasexpert
/ October 14, 2019Hey Carrie,
The headphones are completely passive – they are not bluetooth and don’t need to be “synced.” They just receive an invisible infrared beam from the infrared transmitter located near the DVD screen. While it’s invisible to the human eye, you may sometimes see a blue/purple LED glow from the transmitter. To get the headphones to work, you really only need to do a few easy things:
1) The Suburban does not need to have the headphone transmitter turned on – the infrared transmitters are always transmitting. But, you do have to tell it what to transmit. So, make sure you have the rear seat audio source set to the DVD. If you have it accidentally set to the XM radio or AM radio, then you’ll just hear static.
2) Make sure that you have the Rear Seat Audio (RSA) turned on. Some Suburban’s have a control for the RSA in the rear seats near the rear seat climate control.
3) Make sure you are seated in the rear seat – the headphones will not work from the front driver or passenger seat. The IR transmitter only transits to the rear seat.
4) Make sure you have good quality batteries in the headphones – if you have cheapo 1.2v batteries bought from the supermarket, the headphones may not work. Get good Duracell 1.5v batteries to power your heapdhones. THey last longer anyway.
5) Try both channels on your headphone. THere should be a little channel switch that says either A / B or 1 / 2. Switch between both channel sto see which works. If you have a “CH.” button instead, press it to let the headphones “seek” for the right channel.
Give that stuff a shot and see if it works! 🙂
Good luck!
-Adam
Cameron Vaughn
/ October 21, 2019Can you use wireless headphones from a 2007 CHEVY suburban in a 2015 GMC yukon Xl ?
leasexpert
/ October 22, 2019Sure can! Those two entertainment systems are interchangeable 🙂
Elisa
/ October 23, 2019How do I listen to radio while the dvd player is going in the back with no head phones?
leasexpert
/ October 23, 2019The front speakers and rear speakers cant play different things. Your rear seat passengers need headphones so they can listen to the DVD, and then you can change the source for the speakers to the radio and listen to the radio up front. But you cant have the back speakers play one thing and the front speakers play another.
Adam Beckstrom
/ October 25, 2019Will Cadillac GM Wireless Headphones (2002-2016) (Part #22809931) work with my 2015 Suburban LTZ Rear entertainment system?
leasexpert
/ October 25, 2019Great question! There is a lot of confusion about the part numbers, so I am just going to point you in the direction of a bunch of headphones that WILL work for you. You can see them here:
https://dvdheadphones.com/products/2015-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_suburban
These headphones are all compatible with your 2015 Chevy SUburban LTZ and will come pre-programmed to work for you. All you need to do is sit in the rear seat and you will be good to go (it’s important to remember that the headphones will not work from the front seat driver/passenger seats)
Hope that helps!
Deidre Staley
/ October 25, 2019How many wireless headphones can be connected? I just bought a 2009 Traverse and it has the DVD player in the second row. I have 3 children, the oldest is in the 3rd row. Could they all have headphones?
leasexpert
/ October 25, 2019That’s a great question – you can have up to 8 wireless headphones connected as long as everyone using the headphones has a clear line of sight to the 2009 Traverse DVD player. So, for example, the driver and front passenger can not use the headphones since they do not have a clear line of sight to the rear seat entertainment system in the 2009 Chevy Traverse.
You can see compatible wireless headphones for your Chevrolet Traverse here:
https://dvdheadphones.com/products/2009-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2009~mk_chevrolet~md_traverse
As long as the child seated in the 3rd row seat can see the DVD player, they will be able to use the headphones without issue 🙂 I hope that helps to answer your question!
Christen
/ November 6, 2019I recently bought a used 2007 suburban. It did not come with the remote or head phones so I’m buying new. My question is can four wireless headphones work for one DVD player. I know it came factory with two but I have four children.
leasexpert
/ November 7, 2019Yes absolutely! You can sure use 4 headphones without any issue. As long as all the wearers have a clear line-of-sight to the DVD player, there wont be any issues (the transmitter is in the DVD screen).
You can find compatible headphones here:
https://dvdheadphones.com/products/2007-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2007~mk_chevrolet~md_suburban
Casey
/ November 8, 2019I have read some of the previous questions and i think i have my answer but i wanted to make sure. I recently traded in a 2016 Yukon SLT that was fully loaded with 1 GMC ceiling mounted rear DVD system that came with 2 wireless headsets. I purchased 2 GM additional wireless headsets when we purchased the 2016 Yukon since i have 3 kids that used the DVD system. This week we purchased a 2019 Yukon Denali with the same factory installed ceiling mounted DVD system. The salesman told me to keep the 2 wireless headsets i purchased with my 2016 Yukon because he said it would work in my 2019 and i wouldn’t have to purchase 2 additional ones. I can’t get the older wireless headsets to work with my new Yukon. The older headsets have the option for screen 1 or 2, but the new headsets have just a channel button to choose from. If i am reading the previous answers correctly, the older headsets won’t work because something was changed in 2017 and newer GM vehicles?
leasexpert
/ November 8, 2019Right. For your 2017 and newer GM you need the following:
https://audiovideo2go.com/yukon-and-yukon-xl-and-denali-2017-2018-2019/
Debra taylor
/ November 18, 2019Can you connect more than two headphones to the infotainment system in a 2019 suburban
leasexpert
/ November 18, 2019You sure can! The only limitation is having a clear line-of-sight to the DVD/BluRay Screen. The wireless sound is transmitted through infrared light (like a fiberoptic signal, but without the fiber.. just the optic 🙂 ). So, you need to be able to see the screen where the transmitter is. You can see compatible wireless headphones for your 2019 Suburban here:
https://audiovideo2go.com/suburban-2017-2019/
Joe Stack
/ November 26, 2019I recently purchased a 2017 Chevrolet Suburban premier and I was wondering what the frequency channels are. The units I’m looking at use
A: L:2.3MHz, R: 2.8MHz; channel B: L: 3.2MHz, R: 3.8 MHz. Thank you
Joe
leasexpert
/ November 27, 2019Hi there,
For the 2017 and newer Suburban, GM moved towards a multi-frequency approach. The frequencies are no longer standard, so you can’t use the old 2-channel headphones anymore. You will need these Digital style headphones found here for the 2017 Chevy Suburban:
https://audiovideo2go.com/suburban-2017-2019/
Bryan D
/ December 7, 2019I have a 2017 suburban premier. I’m trying to hook the headphones up in the rear entertainment center. The video in the rear works fine, and the audio will go through the car speakers. But I can not get the headphones to work. The headphones power on but no sound comes through. How do I fix that?
leasexpert
/ December 8, 2019Hey Bryan,
The audio to the headphones is always on, so there is no need to turn it on. Here are some easy things to do:
1) Make sure you have 1.5v batteries in your headphones. The cheap 1.2v supermarket brand ones don’t always work right.
2) Make sure that you are sitting in the rear seat of the 2017 Suburban – the wireless headphones will not work from the driver seat or the front passenger seat.
3) Your headphones should be “digital” headphones and say “Digital” in white letters on the side. If you have a switch that says 1 / 2 on it, then you have the wrong headphones for the original factory installed ceiling mounted system.
Andrea
/ December 25, 2019We purchased a second set of headphones for our 2019 Yukon Denali so 4 people can watch the screen. The new set will not work. They turn on, but no noise comes out of them. Is there a way to set these up with our vehicle? I assume there is no issue having 4 headsets in the vehicle? They were purchased through a GMC dealership.
leasexpert
/ December 25, 2019Hi there,
There are two things that can be wrong:
Option 1) If your old set that works has a “1/2” switch on the side, then you have a TWO CHANNEL system that requires TWO channel headphones. If the new headphones you purchased have a “CH.” button (not switch), then the dealership gave you digital headphones for your Yukon, and those wont work. In that case, you need these headphones here:
https://audiovideo2go.com/gmc-yukon-2006-2016-oem-bluray-headphones/
Option 2) Your old set that works has the “CH.” Scan button, but the new set the dealership gave you is the old 1/2 switch headphone. This is a common error by dealerships because the headphones look identical except for the switch/button. In this case, you need the following headphone:
https://audiovideo2go.com/2017-2018-2019-gmc-yukon-digital-headphones/
Marlen
/ December 29, 2019How do we disconnect the movie audio from the headphones so that we can all hear the movie?
leasexpert
/ December 30, 2019Great question – wireless sound is always transmitted to the headphones. So, you dont need to “disconnect” the headphones. You can select whatever sound source you want for the speakers, though. If you want to listen to the radio, make sure you select FM, AM, or XM as your sound source for the speakers. If you want to listen to the DVD player, select that as your sound source and the DVD will play through the speakers. If you dont want to hear anything, then simply turn the radio off and the DVD will continue playing on the rear seat entertainment system.
Karen
/ January 12, 2020Will my headphones from my 2012 suburban work in my new 2018 GMC Yukon XL. I tried them on the 2 channels but they won’t work! Installed new batteries and am sitting in back seat.
leasexpert
/ January 13, 2020Great question! Your 2012 Chevy Suburban headphones will not work with your 2018 GMC Yukon. THey use two different types of headphone technologies. For your 2017, 2018 or 2019 GMC Yukon, you need the following (which are the only headphone that will work for you)
https://audiovideo2go.com/yukon-and-yukon-xl-and-denali-2017-2018-2019/
Karen
/ January 14, 2020Thank you 😊
Phil
/ January 19, 2020I can never seem to get the wireless headphones in my 2019 Traverse to work. i have taken the vehicle in for service got have them looked at and the tech can find nothing wrong but on a daily basis one or both do not have sound when the dvd player is on. Any advice would help.
leasexpert
/ January 21, 2020I’m going to assume that the headphones do work, sometimes. This means that the issue isn’t with the headphones themselves. THey must be the right headphones for your car, if you are able to use them from time to time. If they didn’t work at all, I would say the issue is probably with the headphones (most likely that they sold you the wrong headphones).
But, assuming you have the right headphones that do work sometimes, there must be something else wrong. Here are a few things I’ve found that sometimes happen:
1) Using the wrong kind of batteries. You need 1.5v batteries for the headphones to work properly. Without them the headphones wont have enough power to play sound, and it’ll cut in and out.
2) Having them set to the wrong channel. Your 2019 Traverse should come with a headphone that has a little channel switch on the side that moves from channel 1 to channel 2. Try both channels, as the vehicle may be transmitting on either one.
3) Not sitting with a line of sight to the DVD player. The headphones receive a wireless infrared light transmission from the DVD screen. Kidn of like fiber optic light, but without the fiber – just light through air. If you are not looking right at the screen, the sound will cut out. So, for example, if you are sitting in the driver or front passenger seat.
4)Having the source for the rear audio set to the wrong source – like AUX or AM or something other than DVD. In this case, the sound being transmitted to the headphone swill not be the DVD but this alternative source. Make sure to source the rear audio to the DVD.
If none of that works, then the issue may be a faulty IR transmitter – it may simply not be connected properly. The only way to fix that is to replace your DVD ceiling unit, unfortunately.
Hope this at least points you in the right direction! 🙂
Jim Beld
/ January 23, 2020I have a 2016 suburban and the wireless headphones have worked great. Now I can’t get the work at all. I’ve replaced the batteries, toggled between screen 1 and 2 on both the DVD player remote and the headphones. I’ve even tried listening to the radio through the wireless headphones, nothing. Please help!
leasexpert
/ January 23, 2020IF both headphones are not working, that points to a settings issue with the DVD player. Make sure you are sitting in the rear seat, the headphones wont work from the front. Then make sure that the rear seat audio is set to DVD and not something else. Those are the only two things that can be wrong – if that doesnt fix it, the DVD unit may need servicing at a dealership . sorry for the disappointing news….
Lindsey
/ February 15, 2020We purchased our 2018 suburban used. We did not receive the headphones for the rear entertainment. Where can I purchase a pair of headphones or can I use regular headphones that will work in the 3rd row?
leasexpert
/ February 17, 2020That’s a great question. The 2018 suburban uses the new Cadillac Digital headphones. You can see them here:
https://audiovideo2go.com/copy-of-2017-2018-2019-chevy-Suburban-digital-headphones-cadillac-branded/
Beckey Wade
/ February 24, 2020will the headphones from 2006 malibu work in 2010 chevy traverse
leasexpert
/ February 25, 2020As long as they are infrared wireless headphones, they should work for you! Give them a shot!
Erik Fowler
/ April 1, 2020What is the frequency that I need for aftermarket wireless headphones in my 2016 tahoe?
leasexpert
/ April 1, 2020Eric, Great question – I dont know what the wireless headphone frequency is. But, you can find pre-programmed headphones for your 2016 Tahoe here:
https://dvdheadphones.com/products/2016-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_tahoe
These are tested and do work for you. Best of luck!
Sheebu
/ April 2, 2020I have my 2016 suburban wireless headset that I can use my iPhone via Bluetooth?
leasexpert
/ April 2, 2020Great question! The 2016 Chevy Suburban wireless headphones are for the DVD player. You can see a version of them here:
https://dvdheadphones.com/products/2016-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_suburban
These can not be used on iPhone via Bluetooth unfortunately – they can only be used on the DVD player. They do not have BlueTooth technology
Justin
/ April 21, 2020I recently bought a 2015 suburban ltz. Did not come with headphones so I purchased some (22863046) these do not work. I have changed the settings stating wired to both screens and it still doesn’t work. What am I doing wrong.
leasexpert
/ April 21, 2020Justin – Great question! The rear seat entertainment system on the 2015 Suburban automatically transmits wirelessly. All you need is the proper wireless headphones like GM part number 22863046 found for your 2015 Suburban at a reputable seller such as this one:
https://dvdheadphones.com/products/2015-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_suburban
If the headphones you have are not working, make sure you take the following steps:
1) Be sure to sit in the rear seat of the car – the headphones wont work in the front driver/passenger seat.
2) Be sure to try both channels on the headphone – there is a little switch on the side that says 1/2 or a/b . Your vehicle may be transmitting on either one.
3) Be sure the volume is not turned all the way down.
4) Check the batteries – you need good quality 1.5v batteries. The cheapo supermarket ones wont work for you.
5) Be sure to turn on the RSA (Rear Seat Audio). The controls are normally found between the driver/passenger seat and are accessible to the rear seat passengers.
Give it a shot and see if any of that works for you!
Missy
/ May 21, 2020Hi,
We just bought a used 2016 Chevy Tahoe and it did not come with the headphones. Are there specific headphones that we need to purchase?
Thank you,
Missy
leasexpert
/ May 21, 2020Missy,
Great question – you need special rear seat entertainment headphones made for cars. Bluetooth headphones wont work for you, unfortunately. The headphones for your 2016 Chevrolet Tahoe can be found here:
https://dvdheadphones.com/products/2016-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_tahoe
leasexpert
/ May 22, 2020Missy,
Great question! You need headphones that are programmed to work for your vehicle. For your 2016 Chevrolet Tahoe, it’ll be ones like this:
https://dvdheadphones.com/products/2016-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_tahoe
You can also get them from your dealership, so you may want to give them a call and see if they will throw in a free pair!
Bill
/ May 22, 2020We have 2015 suburban
The video works on the res. How do we get the audio to play in the cabin.
There are no headphones in vehicle.
leasexpert
/ May 22, 2020Bill, If you are looking for wireless headphones for your 2015 Chevy Suburban, you can find programmed ones here;
https://dvdheadphones.com/products/2015-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_suburban
The sound automatically transmits to the wireless headphones, so there is no need to turn on the “transmitter.” But, if you want to turn ON the car speakers so that you can hear “Let it Go” on repeat, you have to use your front radio to set the sound for the rear seat audio. Your front radio can control the rear seat audio and either mute the sound (in which case the rear seat passengers will only hear the sound through the headphones), or control the volume.
Give it a shot! 🙂
Mike
/ May 26, 2020I have a 2007.5 (the new body style) Chevrolet 2500HD LTZ (no sun roof). In dash nav with over head screen. My issue is that I cannot get the IR transmitter to work in the over head screen. I started by purchasing headphones. After 4 different OEM headphones ( new batteries, checked channels, proper positioning ECT), new IR transmitter (from EBay could be used) and hours of research, I cannot for the life of me figure out what is not allowing the IR transmitter to transmit? I did a camcorder test (saw it on a forum) and I could not see the IR lights… can you please help? I would rather not have to pay $100 for a dealer diagnostic.
Jennifer Walls
/ June 1, 2020Same problem we are having…
Elizabeth Chizeck
/ May 28, 2020We have a 2017 Tahoe Premier and havent been able to get the wireless headphones paired. The headphones that came with the car are not Chevy brand. Will they still work and able to be paired? Any suggestions on what to do next?
leasexpert
/ May 29, 2020My guess is that they gave you “2-channel” headphones. What you really need are digital headphones like the ones you can see here:
https://audiovideo2go.com/tahoe-2017-2018-2019-2020/
TAMMY SCHLICHT
/ June 4, 2020I have a 2006 Tahoe and the headphones to the DVD still work but the pads on the earphones are bad and falling apart. Does anyone know the model of the headphones (I can’t find it anywhere)? Does anyone know if you can just order replacement pads?
leasexpert
/ June 5, 2020We have had a tough time finding the replacement foam pieces. But, we have been able to find places that sell the headphones themselves for relatively cheap… here is an example: https://dvdheadphones.com/products/2006-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2006~mk_chevrolet~md_tahoe
Camilo Castaneda
/ June 6, 2020I bought 2005 suburban, which headphones will work with the factory dvd unit??
leasexpert
/ June 7, 2020For your 2005 Chevrolet Suburban, the 2006 Chevy Wireless headphones will work perfectly for you:
https://dvdheadphones.com/products/2006-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2006~mk_chevrolet~md_suburban
They are pre-programmed to work for 2005 and 2006 model year vehicles.
Lindsey Smith
/ June 7, 2020We have a 2017 Tahoe that the dvd system and headphones were never used. Have tried to use them and they do not work. Can hear some “white noise” when clicking through different media options, but silent on actual dvd. New batteries, made sure to sit in backseat.
leasexpert
/ June 7, 2020I bet the dealership gave you the wrong headphones – do they say “digital” on them? If not, they gave you the old 2-channel headphones which probably have a little switch on them for A/B channel. The 2017 and newer Tahoe needs “digital” headphones such as these:
https://audiovideo2go.com/copy-of-2017-2018-2019-gmc-yukon-digital-headphones-cadillac-branded/
Fern Cummings
/ June 8, 2020Hi. I have a 2016 Traverse LTS that came with 2 wireless headphones. How many additional headphones can we add to watch movies?
leasexpert
/ June 8, 2020Most reputable headphone manufacturers program the headphones so they dont interfere with one another. In those cases, the infrared system has enough free bandwidth to use up to 8 headphones. he biggest limitation is that you MUST have clear line of sight to the DVD screen. The headphones will not work if the user is in the front seat, or if they are blocked from the DVD screen (for example, sleeping on the floor board).
You can learn more here:
https://dvdheadphones.com/products/2016-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2016~mk_chevrolet~md_traverse
Leslie Michael
/ June 9, 2020Where are the headphones stored in traverse 2015? Can’t find them lol. Thanks
leasexpert
/ June 9, 2020They should be in the seat back pouch! But check the center console or the glove compartment in case someone put them there too. A lot of times dealerships lose them (or dont sell them with the car because they are so dirty). IF you need replacements, you can find them at any dealership or online here:
https://dvdheadphones.com/products/2015-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_traverse
Canaan Wright
/ June 10, 2020My wife just got a 2017 chevy traverse with dual Invision dvd players. It didn’t come with the headsets or remote control. Where do I find these? Also why doesn’t it work when I put a DVD in and use a plugin headphone Jack.
leasexpert
/ June 10, 2020You can see wireless headphones for your 2017 chevy traverse here:
https://dvdheadphones.com/products/2017-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2017~mk_chevrolet~md_traverse
Or you can buy the remote/headphone combo here:
https://audiovideo2go.com/2009-2017-chevy-traverse-folding-headphones-and-remote-bundle/
When you plug the wired headphones to the rear seat audio system, make sure you turn the volume up (the rear seat audio has it’s own volume control). Check the owner manual for details on how to do that 🙂
John apgar
/ June 11, 2020I just bought a 2019 Suburban which has the entertainment system (rear video screens) factory wireless head phones were not with vehicle. The dealer ordered a replacement set.
The only sound I get from the head phones is static.
I have new batteries/ have press on-have red light showing and DVD is playing on front screen.
Can you help?
Do I need to pair the wireless head phones with the vehicle?
leasexpert
/ June 11, 2020Yeah I can definitely help – I know exactly what happened. They sold you the wrong headphones. The new Suburban’s use “digital” headphones. You need the following:
https://audiovideo2go.com/copy-of-2017-2018-2019-chevy-Suburban-digital-headphones-cadillac-branded/
The dealer probably sent you the older ones, which are not compatible with the newer Suburbans. go ahead and try the above headphones. They are made by Cadillac for Suburbans and Tahoes – they will work perfectly for you.
Claudia
/ June 11, 2020I have a 2017 Suburban can I listen to a movie without the headphones ? Is there an adaptor that I can buy? My toddler is too small and hates headphones. When I purchased I assumed that I could hear it like a normal sound through the whole car 😑. Thank you
leasexpert
/ June 11, 2020Yeah you can – just set the “source” of the audio to the DVD player. RIght now, it’s probably sourced to the FM station. If you source it to the DVD you’ll be able to hear the video through the speakers. Hang on to the headphones, though – you’re going to want them when the baby gets older 🙂
Malcolm
/ June 13, 2020I have a 2011 gmc yukon slt, the remote to the dvd player in the back doesnt work. Is there a way to program it?
leasexpert
/ June 15, 2020There is no way to program the remote – you may simply need a replacement. You can find replacement DVD remotes for the 2011 GMC Yukon SUV here:
https://audiovideo2go.com/2007-2011-gmc-yukon-dvd-remote-control/
Andrea D Cook
/ June 13, 2020Why does the vehicle come with wireless headphones if the driver has to listen to the video and can’t listen to the radio while the kids watch a movie? Doesn’t make any sense.
Andrea C.
leasexpert
/ June 15, 2020You are right! It doesnt make sense 🙂 You can listen to the radio while the kids listen to the DVD. You can use your front radio to control the rear seat audio. WHen done, you set the front radio to control the radio – you can now change to FM or a CD or whatever you want. Check your owner manual under Rear Seat Audio to get instructions on how to control the RSA.
Tiffany Powell
/ June 14, 2020I have a 2014 Chevrolet Suburban LTZ. We have two sets of wireless headphones, but need to purchase another set for our third child. Is this possible, and where can we purchase them? Thanks in advance.
leasexpert
/ June 15, 2020You can find additional wireless headphones for your 2014 Chevy Suburban here:
https://dvdheadphones.com/products/2014-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2014~mk_chevrolet~md_suburban
You can also get them at your local dealership (although they may cost significantly more).
Stacy Camp
/ June 17, 2020I bought aftermarket Autotain IR headphones for my factory GMC Yukon. They worked for 4 or 5 months and then stopped working. I’ve tried new batteries and everything. Is there a way to turn on or off the RF? Trying to figure out how to get these to work again. Even the one paid that came with the truck no longer works.
leasexpert
/ June 18, 2020Hey Stacey, The headphones use IR not RF (IR is light based, like fiber optic but through the air. RF is radio based). In a GMC Yukon, the wireless transmitter never turns off. If BOTH headphones suddenly stopped working, it’s probably something going on with the transmitter. It may be that the transmitter is damaged in some way. But, it also may be that the “source” for the rear seat audio is set to a source with no sound (like AUX or something).
Also remember that the headphones only work in the rear seat – be sure the RSA is turned on if it is not already 🙂
John
/ June 19, 2020I purchased headphones from Chevy for my used 2018 Chevy Suburban and they didn’t work. Is there anything I should check or test to figure out why?
leasexpert
/ June 19, 2020John,
My guess is that the dealership (or online seller) sent you the wrong headphones. If they dont say “Digital” in white letters on the side, they will not work for you. In 2017 Chevrolet changed the wireless DVD headphone technology to a digital system. The older headphones no longer work for them. So you need to have a new Digital headphone. Cadillac makes a high quality version that works for Suburban and Tahoe’s too. You can see it here:
https://audiovideo2go.com/copy-of-2017-2018-2019-chevy-Suburban-digital-headphones-cadillac-branded/
Katie
/ June 22, 2020I just purchased a 2019 GMC Yukon XL. I can get everything on the rear media to work except for the volume on the headphones. Brand new batteries, just no volume on headphones. Help!
leasexpert
/ June 22, 2020I bet that the dealership sent you old two channel headphones. They probably have a little switch on the side that changes between 1/2 or a/b. If so, this is the wrong headphone. You need new “digital” headphones. You can see a pair made by Cadillac for the Yukon, Escalade, and Suburban here:
https://audiovideo2go.com/2017-2018-2019-GMC-Yukon-digital-headphones-cadillac-branded/
These headphones will arrive pre-programmed for you!
Chris Keppner
/ June 27, 2020We have. 2014 traverse ltz with the built in DVD player. My question is can we buy more headphones to use with it since we four kids and two of them are in the third row seating?
leasexpert
/ June 27, 2020Most reputable companies will sell the headphones so that will not interfere with one another. You can see an example of such pre-programmed wireless headphones here:
https://dvdheadphones.com/products/2014-chevrolet-traverse-wireless-dvd-headphone?rq=yr_2014~mk_chevrolet~md_traverse
These headphones are compatible with up to 8 users – as long as the user can see the DVD screen, the headphones will work. The headphones receive their signal from the screen and will ONLY work with a “line of sight.” So, for example, the passengers in the front seats will not be able to listen to the headphones . Only users sitting in the rear seats that can see the DVD player will be able to receive the signal needed to play sound through the wireless headphones.
Jen
/ June 28, 2020I have a 2016 Tahoe. Can a third pair of wireless headphones be purchased so all three of my kids can watch the movie? Can we use any generic headphones to plug in? If so where do they plug in?
Also, more importantly the DVD screen itself is black. You can watch the movie on the front screen when in park obviously and can hear the movie over the entire vehicle’s speakers but no sound out of the headphones and the DVD screen is black. What can I do to fix it?
leasexpert
/ June 28, 2020Hey Jen!
Great question! It seems like your DVD system is going to need to be replaced, sadly. That’ll need a trip to the dealership for some repairs (sorry about that).
You an indeed add another 4 additional headphones to your system without any issues! The dealership will have a great selection, or you can find some at the Unwired Technologies website (or at retail stores like dvdheadphones.com or audiovideo2go.com)
Shawn
/ June 29, 2020How to connect wireless headphones to my 2014 suburban
leasexpert
/ June 29, 2020Great question! Wireless headphones for your 2014 Suburban should arrive pre-programmed to work for you. These should be no pairing needed. If they dont automatically work, then the seller has done something wrong. You should just have to sit in the rear seat. That’s it 🙂 Easy right?
Lindsey
/ July 1, 2020I just bought a used 2017 Suburban with the factory installed dual DVD players. I have a 2 year old and the original headphones are too big for her. I really want to be able to listen to the radio and not Trolls on every car ride. Where can I find headphones that are toddler-sized that are compatible? Please help!
leasexpert
/ July 1, 2020Hi Lindsey,
I am so sorry to report that the headphones that came with the car are the only ones that will work for your vehicle. This is because in 2017 GM changed the wireless system they use. It is now a “digital IR” system that is not compatible with the older “analog IR” systems. The older systems have a lot of aftermarket options. But, the new “DIgital IR” is proprietary. That means you can only use GM headphones. There are currently really only two wireless headphone options for the 2017 Chevy suburban:
This is probably the one you already have:
https://audiovideo2go.com/2017-2018-2019-chevrolet-suburban-digital-headphones/
This is the one that is made by Cadillac:
https://audiovideo2go.com/copy-of-2017-2018-2019-chevy-Suburban-digital-headphones-cadillac-branded/
I dont think the cadillac ones will work any better for your toddler, unfortunately. 😦
Sorry about the disappointing news. …
Emily
/ July 2, 2020What headphones are compatible with my 2020 yukon denali?
leasexpert
/ July 2, 2020The only wireless headphones right now that are compatible with 2020 Yukon vehicles are the following “digital” headphones:
https://audiovideo2go.com/yukon-and-yukon-xl-and-denali-2017-2018-2019-2020/
They are more expensive than the old 2-channel IR headphones, but they are the only ones that will work 🙂
Ellen Hillebrand
/ July 6, 2020Hi, we have a 2016 Chevy tahoe, purchased new in 2016. About a year ago the video player broke, it was under warranty and so we had it repaired at the dealer, since then our headphones have not worked. What can we do to get them working? We have changed the batteries.
leasexpert
/ July 6, 2020Hey Ellen, My guess is that when the dealership replaced the unit, they replaced it with a 2017 (or newer) DVD unit. These new units use a different kind of technology. They are not Infrared 2-channel, but “digital” headphones. You need to get new “digital” wireless IR headphones for them to connect to your 2016 Chevy Tahoe DVD system. Easy way to know? Play a video on the system, then sit in the rear seat. Take a photo of the DVD screen with the video playing – do you see the purple infrared LED lights ? This is what transmits the light (it’s normally invisible or very hard to see with the naked eye – but the digital eye of your camera phone can see them clearly). If you see THREE lights per side, that means you have the new “digital” system. If you see 8 lights per side, you have the old IR system.
You can buy new digital headphones here:
https://audiovideo2go.com/tahoe-2017-2018-2019-2020/
Or you can contact your dealership and have them give you the proper headphones. Let them know the system is not compatible with the original headphones and you need the new digital headphones. (they will have no idea what you are talking about, but you can try telling them “I need headphones that are compatible with a 2017 Tahoe, not a 2016” . That may work 🙂 )
Danielle
/ July 8, 2020I bought an extra set of wireless headphones from Chevy for my 2019 Tahoe but they won’t work. The light is on, not flashing, I’m in the back seat, I’ve tried both stations, turned up the volume, and no sound! The first set works, new set I ordered specifically for this vehicle doesn’t. What should I do??
leasexpert
/ July 8, 2020Danielle,
My guess is that they sold you the wrong headphones. 2017, 2018, and 2019 Chevy Tahoe’s use a special kind of digital wireless headphone. THe old 2-channel IR headphones wont work for you (the ones with a 1/2 or a/b switch on the side).
You need these headphones here:
https://audiovideo2go.com/tahoe-2017-2018-2019-2020/
Many sellers have not realized this change has happened, and so they still sell the older headphones. It doesnt help that some of the older headphones look almost identical to the new Digital headphones on the outside (the only real difference is that the new digital headphones have a button to scan for the right channel, while the old headphones have a switch to select channel 1 or 2)
Kristy
/ July 9, 2020We just bought a 2020 LT suburban and we have a pair of wireless headphones that are new and worked on our 2012 model but wontwork on this car do you know how to get them to work?
leasexpert
/ July 9, 2020THe old 2-channel IR headphones wont work for you (the ones with a 1/2 or a/b switch on the side).
You need these headphones here:
https://audiovideo2go.com/suburban-2017-2018-2019-2020/
Many sellers have not realized this change has happened, and so they still sell the older headphones. It doesnt help that some of the older headphones look almost identical to the new Digital headphones on the outside (the only real difference is that the new digital headphones have a button to scan for the right channel, while the old headphones have a switch to select channel 1 or 2)
Hailee W
/ July 10, 2020I have a 2016 Chevy Suburban. Can passengers listen to music through the vehicle speakers while other passengers are watching a movie using headphones?
leasexpert
/ July 10, 2020Hailee, You sure can! You can set the rear seat audio to DVD and the front radio to thatever you want. Once a DVD is playing in the rear, you should be able to change the front radio to whatever you want. Check your owner’s manual for details 🙂
Hailee W
/ July 10, 2020Can you you play the radio and a movie without headphones?
leasexpert
/ July 10, 2020No – you are going to need the wireless heapdhones to do that. You cant have the rear speakers playing a different sound than the front speakers. SOrry abou thtat….
Ann M Cross-Codron
/ July 12, 2020I have a 2020 Suburban and the headphones that came with the entertainment system are to large for my kids. Do they offer a child’s size or what aftermarket ones are compatible?
leasexpert
/ July 13, 2020Ann,
Unfortunately in 2017 GM switched from the standard “2-channel analog” headphones to the “digital headphones.” The digital headphones are proprietary and not interchangeably. This means the only headphones you can use are the original GM versions – no aftermarket versions will work (at this time).
Sorry for the disappointing news…. I know that the two big manufacturers of wireless headphones for GM *ARE* working on an aftermarket headphone:
http://www.AudioVideo2go.com
http://www.DVDHeadphones.com (an arm of Unwired Technology http://www.unwiredTechnology.com)
BUT – so far nothing is available on their site. So… check back in a few months to a year and see if there’s an aftermarket version !
Sorry for the disappointing news….
Luke Conlon
/ July 14, 2020The wireless headphones from my 2016 Tahoe aren’t working in my 2020 suburban. Can you help?
leasexpert
/ July 14, 2020Hi Luke! The 2016 Tahoe and 2020 Tahoe headphones are not interchangeable. Sorry for the disappointing news! You need special “digital” headphones instead of the old “2-channel” headphones. You can find them here:
https://audiovideo2go.com/tahoe-2017-2018-2019-2020/
Sincerely,
Adam
Dillon
/ July 14, 2020I have a 2004 Chevy Tahoe Let autoride that needs new earphones for the rear entertainment can I just order them from amazon or where do I need to get them from many thanks.
thomas degollado
/ July 17, 2020i have a 2017 suburban premier. all head phone work only on the back. if you swtich to a there is a red light but if you but on b there is a green light and it works. what can cause this ???
leasexpert
/ July 18, 2020I’m not sure what you are trying to say.
Thomas Conforti
/ July 20, 2020I just purchased a 2017 Chevy traverse premier with their wireless headphones,how do I pair up with the radio to watch movies etc. I have a droid phone. Your help please and thank you for your time
leasexpert
/ July 20, 2020Great question! The wireless headphones that come with a 2017 Chevy Traverse are not bluetooth. In fact, they dont use any kind of radio frequency! They use infrared (IR) light to receive a transmission from the DVD screen. Think of it this way – you don’t need to “pair” wired headphones right? You just plug them in and they work because they get an electrical signal through the wire that is converted into sound by the headphones. Lets say we replaced the wire with a fiber-optic cable. You still wouldn’t need to pair them because the headphone would convert the light being transmitted through the fiberoptic cable into sound automatically. Well, lets keep the light and get rid of the cable!
To get the headphones to work, you just need to sit in the rear seat (the headphones wont work from the front seats).
In some rare cases, you may need to buy a “digital” heapdhone like is used for 2017 Suburbans. This would be the case if you got your DVD system replaced – the dealership may have replaced it with the suburban DVD system instead of the traverse (they look identical but use different IR frequencies). If you take a photo of your DVD screen while it is playing a DVD so that I can see the infrared transmitters LED (they should look like little purple LED lights) I can tell you which one you have and point you in the right direction!
Matthew Doll
/ July 25, 2020We have just purchased a 2019 Chevy Tahoe LT, the wireless headphones are not connecting, I can hear a scratching noise every other second, but nothing else. The vehicle was a rental prior. The remote control works with the DVD player. Any ideas on the headphones?
leasexpert
/ July 27, 2020Hi there! Your Tahoe needs digital headphones. If your headphones dont say “digital” in white letters on the side, the dealership gave you the wrong ones. You’ll need these here:
https://audiovideo2go.com/copy-of-2017-2018-2019-gmc-yukon-digital-headphones-cadillac-branded/
Matthew
/ July 29, 2020How do I hook up a spair set of headphones to a Chevy Tahoe?
leasexpert
/ July 30, 2020Just sit in the rear seat and they should work! The infrared transmitter on a Chevy Tahoe is always on and never has to be turned on. You just have to be sure to sit in the rear seats. The headphones will not work in the front seats.
If you have a 2017 or newer Tahoe, you have to make sure that you have “DIgital” headphones. THey should say “digital” in white letters on the side of the headphone. Cadillac makes a great set that will work for you here:
https://audiovideo2go.com/copy-of-2017-2018-2019-gmc-yukon-digital-headphones-cadillac-branded/
Jessica Jones
/ August 1, 2020I have a 2016 Chevy Suburban. The headphones are not working anymore. We put fresh batteries in them (and verified they are in the correct way), made sure we were testing them from the back seat, etc. There is intermittent static but otherwise no sound from any of the headphones. I’ve looked in the manual but can’t find any suggestions. Can you help?
leasexpert
/ August 3, 2020If the headphones were working, and then just stopped working, the only thing I can think of is that the source for the rear seat audio was changed. You may want to try checking the rear seat audio system is turned on and sourced to the DVD player.
If something else has changed (you bought new headphones, replaced the DVD system, etc) then it can be any number of things. But, most likely, it’s that you dont have compatible headphones. Sometimes when a dealership replaces a DVD system they end up giving you the wrong headphones . The dealer assumes the headphones are teh same for 2016 and 2017 GM vehicles because they look identical – but the IR frequencies are different. The 2017 headphones wont work on a 2016 Chevy Suburban (and vice versa).
Charles Hartley
/ August 1, 2020Can I connect the 2015 model Tahoe headphones to my phone or iPad?
leasexpert
/ August 3, 2020No – the headphones are not bluetooth, they are Infrared. Your iPad doesnt have an infrared transmitter that is compatible with the headphones.
Ruben flores
/ August 6, 2020Hello, we have a 2019 Chevy traverse RS with the entertainment system tv system in the headrests. My question is can we be able to use Bluetooth headphones for the tv’s to avoid the cords?
leasexpert
/ August 6, 2020Unfortunately, the systems dont use Bluetooth 😦 Sorry for the disappointing news….
Jamie Nichols
/ August 8, 2020Does the Highcountry come with a remote for the rear entertainment system? Or just wireless headphones
leasexpert
/ August 10, 2020It should also come with a remote.
Jayme
/ August 8, 2020Hi,
We have 5 children and 5 Chevy factory headphones. Will 5 headphones work, or is there a limit to the number of headphones that can be connected at once?
leasexpert
/ August 9, 20205 will work for you without any problem! They are programmed not to interfere with one another 🙂
Ashley Freeman
/ December 8, 2020Jayme,
I have 5 kids as well and just bought the 2021 Tahoe. Can you share with me how you got 5 of the factory headphones? The car only came with two and the ones at the dealership are not the same and are 150 dollars. Are these the one you have?
leasexpert
/ December 9, 2020Hey Ashley – YThe 2021 Tahoe uses a special “digital” headphone. You can find it here:
https://audiovideo2go.com/tahoe-headphones-2017-2018-2019-2020-2021/
(either the Cadillac made ones or the blank ones will work for you).
Tammy
/ August 11, 2020Is there a way you can play a DVD in the back and listen to music in the front at the same time the stereo in the front is not touch screen it’s a 2011 Chevrolet surburban
Ryan Bowne
/ August 12, 2020I just bought a 2003 Silverado that has the factory dvd system in the back and it didn’t come with headphones. Is there a certain model headphones that I need to buy or will any gym headphones work?
leasexpert
/ August 12, 2020Not any headphone will work – you need headphones that use the same infrared frequency as your vehicle. Even the dealership gets this wrong from time to time. But, you can see wireless DVD headphones for your 2003 Silverado here:
https://audiovideo2go.com/chevy-silverado-folding-wireless-headphones-2006-2016/
Gabriella
/ August 13, 2020Our brand new head phone for the backseat entertainment center on our 2020 Tahoe won’t connect. Sound is turned all the way up. We made sure they are on the same channel. One intermittently has a burst of white noise but that’s it. These literally arrived new from the factory just yesterday. Batteries are brand new and inserted correctly. The remote works but the headphone aren’t.
leasexpert
/ August 13, 2020Yikes – sounds like they sold you the wrong headphones 😦
You can find the headphones you need here:
https://audiovideo2go.com/copy-of-2017-2018-2019-gmc-yukon-digital-headphones-cadillac-branded/
(for Yukon/Tahoe)
These are headphones made by Cadillac, but are intended for use with the luxury rear seat entertainment systems that come in 2020 vehicles. These new headphones are “digital” now “2-channel” and many dealerships are issuing the wrong headphones in the cars. If your headphone has a switch to move between channel 1 and 2 (or A and B) Then you have the wrong headphone. You need a headphone like the above one that has a “push to select Ch.” or a “CH.” button which scans for the right channel.
Brian
/ August 20, 2020I have a 2017 Chevy Suburban. We ordered two new headphones from the Chevy dealer. They are not working with the TV in the car. How do we connect them to our suburban? We only hear a static sound while a movie is playing. It has two channels and both have static sounds.
leasexpert
/ August 20, 2020My guess is that they sold you the wrong headphones. If they dont say “Digital” in white letters on the side, they are headphones for the 2016 Saburban which are NOT compatible with the 2017 Suburban. You need the following Digital headphones:
https://audiovideo2go.com/2017-2018-2019-2020-chevrolet-suburban-digital-headphones/
There is a lot of confusion on compatibility with the 2017 Suburban, so I would take care to buy from a reputable source!
April
/ August 22, 2020Can I use regular Bluetooth headphones to listen to the the tv in my 2008 Chevy Tahoe ? Bought is used and they didn’t come with headphones
leasexpert
/ August 22, 2020Unfortunately, bluetooth headphones will not work for your 2008 Chevy tahoe rear seat DVD system. Sorry for the disappointing news. But, the good news is that the actual wireless headphones you need are as cheap as bluetooth headphones (if not cheaper), their battery lasts longer, and they don’t need to be “paired” like bluetooth headphones…. You can find them here:
https://dvdheadphones.com/products/2008-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2008~mk_chevrolet~md_tahoe
Brian
/ August 23, 2020Can my beats headphones connect to the Tahoe dvd system?
leasexpert
/ August 24, 2020That is a great question – Unfortunately, the Tahoe DVD system is an infrared, and the beats headphone is not. But, you can find inexpensive DVD headphones for your Tahoe from DVDheadphones.com or AudioVideo2go.com – they are a lot cheaper than letting your kids destroy expensive Beats headphones….
Liz
/ August 25, 2020I have a 2016 Tahoe LTZ. I’m needing the foam ear pads for the wireless headphones. The part number for the headphones is Part No. : 22863046.
Anyone know where I can buy just the foam pads and how do I put them on? Not sure how the headphones come apart to connect the foam.
leasexpert
/ August 25, 2020I havn’t seen a place that sells the foam, but I am sure if you look for headphone foam online there are plenty of places that sell foam for headphones (like DJ headphones and such).
Robin
/ August 26, 2020Hi! I just bought a 04 duramax and it has a factory DVD player. Like many on here we don’t have the wireless head phones. I found some on one of the links that you had posted to someone else but the oldest they offer is for an 07 Silverado. Would those work or do I need to keep searching for my specific year? Also, is is possible to listen to the dvd being played via headphones and also listen to music on the radio? Thanks!
leasexpert
/ August 26, 2020Robin, great question! For your 2004 Duramax, the 2006 Silverado headphones will work for you. You can see them here:
https://dvdheadphones.com/products/2006-chevrolet-silverado-wireless-dvd-headphone?rq=yr_2006~mk_chevrolet~md_silverado
They share the same frequency as your Duramax 🙂
If your rear seat passengers are listening to the DVD through the headphones, you will be able to change the sound source for the speakers using your front radio. That way you can listen to the radio while the rear passengers listen to the DVD that’s playing.
Mendy K.
/ August 30, 2020We just bought a 2020 Tahoe. If we use wireless headphones for the kids, are we still able to listen to the radio up front?
leasexpert
/ August 30, 2020Great question! Yes, you can have the rear seat audio sourced to the radio or the DVD player and you can either listen to something else, or turn the car speakers off completely. The wireless headphones are always on, so turning the volume off for the car speakers wont turn the volume off for the headphones.
Adam Buyarski
/ September 2, 2020How many headsets can I use at one time?
leasexpert
/ September 2, 2020Great question! You can use as many headphones as you want at once. The only limitation is that all users must have a clear line of sight to the DVD player. So, for example, the front passengers and anyone outside the car can not use the headphones. This is because the headphones use infrared light to receive the signal from the DVD screen. This light is not transmitted to the front seats or outside the vehicle.
Alicia
/ September 13, 2020Are all Bluetooth headphones compatible with a 2015 2500HD LTZ Silverado?
Unfortunately some original accessories were no longer with the vehicle when we took it over. Sorry if this is a redundant question; I have not read through them all.
leasexpert
/ September 14, 2020No need to apologize! It’s my pleasure to help 🙂 You can’t use a bluetooth headphone, unfortunately – you need to specially programmed wireless headphones for your 2015 Chevy Silverado LTZ. You can see them here:
https://dvdheadphones.com/products/2015-chevrolet-silverado-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_silverado
Johnna Mahan
/ September 21, 2020can I connect wireless headphones from a 2015 chevy truck to our 2020 chevy tahoe?
leasexpert
/ September 21, 2020No – the headphones for the 2015 Tahoe and 2020 Tahoe are not the same. In 2017 GM changed to a digital headphone. You need the following headphone for your 2020 Tahoe:
https://dvdheadphones.com/products/2020-chevy-tahoe-wireless-dvd-headphone-digital?rq=yr_2020~mk_chevrolet~md_tahoe
Lizzie
/ September 25, 2020Hello! We recently purchased a (used) 2018 Suburban Premier. It does NOT have any DVD players or screens in the back seats but we would like for our children to be able to listen to audiobooks or radio through headphones separately (so that we don’t have to hear it). Is this possible? And what type of headphones do we need? Thank you!
leasexpert
/ September 26, 2020Without the rear seat entertainment system, your options are nill for the rear seat passengers, unfortunately. Your best bet is to get them inexpensive MP3 players with the podcasts pre-loaded. Something like this should work just fine:
https://www.target.com/p/rca-4-gb-mp3-player-with-built-in-usb-and-removable-sport-clip/-/A-16185730#lnk=sametab
Then download the podcasts in MP3 form and load them to the player.
TJ
/ September 26, 2020Would 2016 Yukon headsets work in my 2017 Chevy Tahoe? We have the 2 for our Tahoe, but someone is offering the other 2.
leasexpert
/ September 28, 2020Unfortunately 2016 Tahoe headphones will not work on 2017 Tahoe vehicles. They use two different infrared signals … sorry about that. You need these headphones here:
https://audiovideo2go.com/tahoe-2017-2018-2019-2020/
or here
https://dvdheadphones.com/products/2017-chevy-tahoe-wireless-dvd-headphone-digital?rq=yr_2017~mk_chevrolet~md_tahoe
Natalie Coupe
/ September 27, 2020Can you listen to music up front while kids are watching a movie with headsets on in back? Basically, is it possible to not listen to the movie and play music up front?
leasexpert
/ September 28, 2020You sure can. Once you pop a movie in and play it, you can then change the radio up front to whatever channel you want. The front and rear audio systems are controlled separately. More info is located in your owner manual.
Domingo Solis
/ September 30, 2020I have a 2017 escalade I bought the headphones from Cadillac for the rear entertainment system they checked my vin and said those were the ones I need it. Well they don’t work now I see i bought the analog and they also sell a digital. Do I need to get the digital ones or can the sound for the rear be changed to work with those?
leasexpert
/ October 1, 2020If you have the overhead DVD system, you need these digital headphones:
https://audiovideo2go.com/copy-of-2017-2018-2019-cadillac-escalade-digital-headphones-cadillac-branded/
THey have to be digital like the ones above .
If you have the headrest mounted system, you need special 3/4 channel headphones that are exceptionally hard to find
Karen
/ September 30, 2020I have 7 pairs of headphones from my 2012 suburban that don’t work in my 2018 Yukon. I was going to sell them but wanted to know what years of vehicles they will actually work in.
Thank you.
leasexpert
/ October 1, 2020They will work on all GM vehicles up to (and including) 2016.
Sheryl
/ October 5, 2020Can I put a movie on for my kids with the Bluetooth headphones and I still use the radio myself?
leasexpert
/ October 6, 2020The headphones should be rear seat automotive headphones – regular bluetooth headphones will not work for you. But, if you have rear seat automotive headphones like the ones on http://www.DVDHeadphones.com , then the answer is: YES – you can set the rear seat audio for the kids, then switch control to the front seat and change the radio station so you can listen to whatever you want 🙂
Cheyenne Mitchell
/ October 10, 2020I have a 2016 Tahoe Ltz and was wondering if any Bluetooth headphones can be used or does it specifically have to be the ones from the dealership?
Thank you.
leasexpert
/ October 11, 2020You can’t use a bluetooth headphone. But, you can use inexpensive rear seat entertainment headphones like the following:
https://dvdheadphones.com/pages/product-result?rq=yr_2015~mk_chevrolet~md_tahoe
The rear seat DVD system doesn’t use bluetooth wireless headphones for the Tahoe. It uses a special headphone that is made for car’s. (three guesses why they did it that way 🙂 )
Cheyenne Mitchell
/ October 11, 2020Thank you!
Nicholas Burdick
/ October 12, 2020In my 2021 tahoe the rsi headphones are not connecting even when directly next to the rear screen.
leasexpert
/ October 12, 2020Hi Nicholas! The headphones you need for your 2021 Tahoe should not be 2-channel. They need to be digital. WHen sitting in the rear seat, the infrared transmitter is located on the right screen ( the one mounted on the front passenger seat). The transmitter should cover the entire back seat of the car. You’ll need to press the “Ch.” button on the headphone to switch between the 8 available channels until one locks on to the screen you want to listen to.
Sarah j Beccard
/ October 13, 2020Hi, I just bought a used 2010 Chevy suburban and the 2 wireless headphones AND the remote are broken. I need to order all three. Where can I get these? I also have a third kid! If I order more wireless headphones can I play 3 or more at the same time or only 2? If not how to do i get around this. Can I do one or more wireless in the third row and the kids in the second row can just plug in? Will they all work?. Thanks Sarah.
Jason
/ October 15, 2020The cap that closes the battery area has broken. 1. Would this be covered under warranty. 2. Is there somewhere I can buy just that small piece.
leasexpert
/ October 15, 2020This is not covered under warranty, unfortunately – it’s just wear-and-tear. There is no way to buy just that small piece. Best thing to do is buy a new headphone – sorry for the disappointing news. Every dollar counts these days!
Harry Besosa
/ October 15, 2020I just bought a 2021 Tahoe High Country with rear entertainment system, but I cannot pair the headphones.
leasexpert
/ October 15, 2020The 2021 Tahoe uses both Bluetooth and Infrared headphones. The headphones that come with the car are infrared. They dont have to be paired – just sit in the rear seat, turn them on, and they will work (you may need to select the right channel on the headphone by pressing the channel selector a few times to cycle through them). If you want to use bluetooth automotive headphones, then you need to pair them using the “pairing” instructions on the screens. But this is not necessary for the infrared digital headphones like these:
https://audiovideo2go.com/tahoe-headphones-2017-2018-2019-2020-2021/
Mark
/ October 21, 2020Can I connect my Tahoe headphones to an iPad?
leasexpert
/ October 22, 2020Unfortunately, that’s not possible – the Tahoe headphones use Infrared (IR) technology, and your iPad uses Bluetooth technology. The two are not compatible. Sorry for the disappointing news 😦
Milissa Smith
/ October 23, 2020We purchased a used 2015 Yukon xl. I have toddlers who enjoy DVD’s since we are in the car a lot. However, they are not old enough to take care of the earphones. Can they hear the DVD player without them? If so, how?
leasexpert
/ October 23, 2020They sure can! Your radio can be set to several “sources” like AM, FM, XM, CD and… DVD! Simply select the DVD player as your audio source and Daniel Tiger will come on the car speakers and remind you that “If you’re feeling frustrated, take a step back, and ask for help.” (There is actually so much we can learn from Daniel!)
Philip
/ October 28, 2020I have a 2018 Chevy suburban with a rear entertainment system but no headphones. What type do I need to buy?
leasexpert
/ October 28, 2020Your 2018 Suburban needs special “Digital” headphones. you can find them here:
https://audiovideo2go.com/suburban-2017-2018-2019-2020-2021-headphones/
Christy
/ October 31, 2020We have a 2018 Denali XL i just bought used from an elderly couple that never even took the wireless headphones out of the box. We cannot get them to work. We’ve replaced the batteries and watched endless you tube videos and feel we’re doing things correctly. Is there a setting we just don’t know about. You can tell their on, they just don’t connect to DVD system
leasexpert
/ November 2, 2020Hi Christy,
I’m not sure what kind of “Denali” you have – I’m going to guess it’s the Yukon Denali. The 2018 Yukon’s started using a new “Digital” style headphone. If your headphones don’t say “digital” in white letters on the side, then the dealership probably put in the wrong headphones in the vehicle. You need the following:
https://audiovideo2go.com/2017-2018-2019-2020-2021-gmc-yukon-digital-headphones/
The new and old headphones look almost identical, except for the “Digital” on the side. You can imagine, this causes a lot of confusion 🙂
Phylicia Rasdall
/ November 6, 2020I am unable to make the movies just play through the headphones. The headphones work, but the movie still plays through my car speakers and I am unable to listen to music. 2015 tahoe
Rich
/ November 11, 2020Can I pair my Beats headphones to the 2019 Tahoe rear seat screen?
leasexpert
/ November 11, 2020No, you can not pair beats headphones with the 2019 Tahoe DVD system. The Tahoe uses an Infrared transmitter, and the beats headphones need an RF (Radio frequency) transmitter. You need to get specialized headphones for the Tahoe from here:
https://audiovideo2go.com/tahoe-headphones-2017-2018-2019-2020-2021/
Amanda
/ November 12, 2020We just bought a 2018 Yukon xl. Got new headphones with it. I’ve put in the batteries and none of them will turn on. Am I missing something here?
leasexpert
/ November 13, 2020Not missing anything – they should just turn on. But, for the 2018 Yukon, you shuold have “digital” headphones. They need to say “Digital” in white letters on the side of the earpiece . If they are just blank, then you have been given the wrong headphones.
Branden
/ November 14, 2020I purchased these headphones for my 2017 Suburban Premier: https://www.ebay.com/itm/4-Fold-In-Wireless-Headphones-For-Chevy-Vehicles-IR-Rear-TV-DVD-New-Headsets-Blk-/114334184007?_trksid=p2349624.m46890.l49292
I’ve been messing around with them and suspect they won’t work. Could you confirm my assumption by chance, or could you send me a link to the appropriate model?
leasexpert
/ November 16, 2020The headphones you linked to will not work with your 2017 Suburban, unfortunately. You need new “digital” headphones as seen here:
https://audiovideo2go.com/suburban-2017-2018-2019-2020-2021-headphones/
or here:
https://dvdheadphones.com/products/2017-chevy-suburban-wireless-dvd-headphone-digital?rq=yr_2017~mk_chevrolet~md_suburban
Sarah Henderson
/ November 15, 2020Where can I find a replacement headphone for my 2015 Tahoe LTZ overhead movie player
leasexpert
/ November 16, 2020Your dealership will have them, or you can get them from here:
https://dvdheadphones.com/products/2015-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_tahoe
Alicia
/ November 16, 2020Hello! I have a 2011 Suburban. We have the wireless headphones that came with the suburban and I also purchased two additional sets. We have never had any problems with any of the headphones. We are preparing for a road trip and I asked the kids to make sure the headphones work and have good batteries. They were able to hear the radio through the headphones but NOT the dvd? We checked the channel switches and the headphones button is selected in the burb. Thank you for any advise!
leasexpert
/ November 16, 2020You have to source the rear seat audio to the DVD player. It seems like it is currently sourced to the radio. You can do that by using the DVD remote, or pressing the “source” button on the rear seat audio system (usually located between the driver/passenger seat and accessible to the rear seat passengers)
Eric
/ November 17, 2020Have a new 2021 Tahoe with the rear seat entertainment. How do you put the chevy headphones in pair mode?
leasexpert
/ November 18, 2020The original tahoe headphones that say “digital” in white letters on the side do not need to be paired. They come paired. You just need to be sitting in the rear seat to use them. (they wont work from the driver/front seat). Make sure to press the”CH.” button to cycle through the available channels until you find the ones transmitting. 🙂
Tiffany Langkam
/ November 22, 2020How do Impair new headphone to my 2020 suburban?
leasexpert
/ November 23, 2020Just sit in the rear seat – they should work automatically. But you need to have “digital” headphones. They should say “digital” in white letters on the side like this one:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
Jerico Vinsonhaler
/ November 23, 2020I have a 2006 Yukon Denali. The wireless headphones have always worked fine but now when the kids try and use them they just get a horrible beeping alarm in their ears. I have changed the batteries in the headphones but still no luck in getting the sound to the movie through the headphones.
leasexpert
/ November 23, 2020There are a few things that can go wrong here if the same headphones once worked and now dont (and nothing else changed!) :
1) You may have the rear seat audio sourced to the wrong source. This can happen accidentally if someone was playing with the radio. If you have a RSA control in the rear seat, there is a “source” button that the kids mayhave bumped with their foot or something. Check your owner’s manual for how to set the source for the rear seat audio in your car.
2) The kids may have changed the channel on the headphones. Find the channel button or switch on the headphones, and try all available channels to see if that’s the case.
3) The batteries on the headphones may be low – make sure they are new or the headphones will malfunction.
4) The infrared transmitter is damaged. This will require a trip to the dealership to fix.
Dylan Carlson
/ November 25, 2020Does any wireless headphone work with the 2015 GMC Yukon Denali entertainment center?
leasexpert
/ November 25, 2020If you have a rear seat entertainment system with a screen that rear seat passengers can watch a movie on, then the following headphones will work for you:
https://dvdheadphones.com/products/2015-gmc-yukon-wireless-dvd-headphone
Roger
/ November 27, 2020Hello,
We have a 2018 Suburban LT- bought used- it didn’t come with any headsets for the rear overhead entertainment system. Couple of questions —
We have some GM headsets but don’t know how to program them to the system – can you help?
What headsets do we need and how do we pair / program them to work with the rear overhead entertainment system?
Thanks
Roger
leasexpert
/ November 27, 2020That’s a great question! Your 2018 Suburban needs new digital headphones You can find them here:
https://audiovideo2go.com/suburban-2017-2018-2019-2020-2021-headphones/
THe old style 2 channel headphones wont work for you. If you have a set of headphones that has a 1/2 switch on the side, they are the older 2-channel ones that are not compatible with your newer technology.
Joy DeJager
/ November 28, 2020We have a new 2020 Chevy suburban and we cannot get sound through the headphones. We just replaced the batteries so it is not that.
leasexpert
/ November 30, 2020My guess is that they sold you the wrong headphones. If you don’t have headphones that have a little switch that moves between 1 and 2 then they accidentally gave you a 2 channel headphone. You need digital headphones for your system. You can find them made by Cadillac for all GM vehicles here:
https://audiovideo2go.com/copy-of-2017-2018-2019-chevy-Suburban-digital-headphones-cadillac-branded/
Jennie
/ December 5, 2020I have a 2021 Tahoe and cannot get the Chevy headphones that came with the vehicle to pair. I took it to the dealership and they couldn’t either so they ordered me a new pair. Same problem though. Anyone else having this issue??
leasexpert
/ December 7, 2020Hey Jennie,
If the dealership gave you a set of headphones that don’t say “Digital” in white letters on the side, they gave you the wrong headphones. You need digital headphones like ones that are seen here:
https://audiovideo2go.com/tahoe-headphones-2017-2018-2019-2020-2021/
MIke
/ December 6, 2020I just bought a used 2014 GMC Yukon Denali and like most of the second hand cars the headphones for the rear entertainment system are missing was looking to get a pair for my kids
leasexpert
/ December 7, 2020Mike,
Easy enough – you can find pre-programmed replacements at your GMC dealership, or at a reputable online retailer like this one:
https://dvdheadphones.com/products/2014-gmc-yukon-wireless-dvd-headphone?rq=yr_2014~mk_gmc~md_yukon
Jerilyn
/ December 6, 2020I have a 2015 GMC Yukon XL with rear entertainment system. How do I blue tooth head phones to it?
leasexpert
/ December 7, 2020Unfortunately, you cant connect bluetooth headphones – you need pre-programmed Infrared headphones. You can find them here:
https://dvdheadphones.com/products/2015-gmc-yukon-wireless-dvd-headphone?rq=yr_2015~mk_gmc~md_yukon
Daniel Hogan
/ December 7, 20202012 suburban RSE headphones stopped working, 4 pair. Not dead or improperly installed batteries. Not backwards or out of range. Audio can faintly be heard amidst static on all sources but the audio through car speakers is great. I see the ir emitters light up on the overhead panel. 4 pair of previously working headphones, it’s not the headphones!
leasexpert
/ December 7, 2020Make sure the rear seat audio system is turned on and turned up – check your owners manual under “RSA” (or rear seat audio) for instructions on how to control the rear seat audio system. otherwise, it may require a trip to the dealership.
Daniel Hogan
/ December 7, 2020Yes, try the turning it on is just the advise I was looking for. I have read the manual, I’ve been operating it for years. I don’t need any level 1 tech support thank you.
leasexpert
/ December 7, 2020Don’t be rude, Mr Hogan. I’m doing the best I can to help. Many people don’t realize the RSA has a seeprate on switch and volume control in the back – so it helps to start there.
Greg abshet
/ December 15, 2020(1) I can not get my new 2021 suburban high country headphones to pair. It says to make sure they are in pairing mode but does not say how. (2) Can you play hdmi video sound through the vehicle speakers.
leasexpert
/ December 15, 2020Hi Greg,
The 2021 Suburban is compatible with 2 different types of headphones:
Type 1) Digital IR headphones. These should look something like this:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
These infrared headphones don’t need to be paired – you just have to be sure to sit in the rear seat and they will work automatically (the infrared transmitter is always on). Crucially, these headphones will not work in the front seats – they only work in the rear passenger seats.
Type 2) Bluetooth headphones – any old bluetooth headphone will work for you. Bluetooth headphones do need to be set to “pairing” mode, but every headphone is different depending on the manufacturer. You’ll need to look at the manufacturer’s owner manual to see how to set your set to “pairing mode.”
As for the HDMI – it should be possible, but I havnt had a chance to play with the 2021 models yet, so I’m not sure how. The pandemic has kept me away from dealerships this year. If you figure it out, let me know – it’ll help me help other people!
PamnCurt
/ December 15, 2020We have an ‘08 uplander and all is week except the headphone covers for the rear seats. What kind of replacement can we use? (The soft black foam that covers the ear section, they’re crumbling to pieces)
leasexpert
/ December 15, 2020If you have the tear drop shaped foam pieces, you can get some replacements here:
https://audiovideo2go.com/unwired-cs980-foam-replacement-headphone-pads/
rohin
/ December 24, 2020I recently just purchased a 2021 Chevrolet Suburban. I was wondering if I was supposed to receive bluetooth headphones with the car or if I am supposed to separately purchase them?
leasexpert
/ December 28, 2020That’s a good question – so the 2021 uses both Bluetooth AND digital IR headphones. You can either use your own bluetooth headphones , or you can use the IR headphones that shuold have been included with the car. They should look like these here:
https://audiovideo2go.com/suburban-2017-2018-2019-2020-2021-headphones/
Kristopher Michael Kitz
/ January 4, 2021Hello! We have a 2016 Tahoe LTZ with the rear bluray/dvd player. For some reason, neither of the two wireless headphones are working…they just play static. I have tried changing the batteries, shifting from “A” to “B”, but nothing is working. It will still play the audio of the movie through the car speakers…which is terrible as parents! Thoughts?
leasexpert
/ January 5, 2021That’s frustrating. Some 2016 Tahoe’s use the new “digital” headphones. THe DVD systems themselves look almost identical, so the user won’t know. In this case, the old A/B headphones wont work for you. You’ll need the following:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-chevy-tahoe-headphones-cadillac-branded/
They say they will only work for 2017 and newer headphones, but they will work for any system that use the “digital” headphone technology (which may include your 2016)
Kristopher Kitz
/ January 5, 2021Strange. They have worked fine since we purchased the truck when it was brand new.
leasexpert
/ January 5, 2021Interesting! If they worked fine before, and suddenly stopped working, you may want to make sure the rear seat audio is sourced to the DVD player. It’s easy for one of the kids to accidentally change the source to an AUX channel (which will just be blank) or to accidentally turn the volume of the RSA down. Check your owner’s manual under “RSA” for how to source the rear seat audio to the DVD player.
H.Ramos
/ January 14, 2021I just picked up a new set of Dual-Channel Wireless Infrared (IR) Headphones from Chevy dealership for my 2020 Suburban and after installing the batteries (red light turns on), checking both channels 1 & 2, increasing the volume.. there’s no sound on either of these new headphones. The 4 original that came with the Suburban work well, but these 2 new ones don’t have sound even while sitting in the back seat. What do I need to do to link them?
leasexpert
/ January 14, 2021Unfortunately, the 2020 system does not use 2 channel headphones. You need “digital” headphones like these:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevy-suburban-wireless-headphones/
Susan Kellerman
/ January 26, 2021What type of headphones do we need for our 2020 Tahoe entertainment system? Need to buy for toddler
leasexpert
/ January 27, 2021For your 2020 Tahoe you need special “digital” headphones. Here are your options:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-chevy-tahoe-headphones-cadillac-branded/
or
https://dvdheadphones.com/products/2020-chevy-tahoe-wireless-dvd-headphone-digital?rq=yr_2020~mk_chevrolet~md_tahoe
Matthew Brake
/ January 29, 2021How do I connect Cadillac IR headsets to 2018 Tahoe? Is it possible?
leasexpert
/ January 29, 2021Yep as long as you have the “digital” cadillac headphones. All Cadillac did was slap a “cadillac” logo on the standard GM headphones and charge their customers twice as much 🙂 But the headphones work interchangeably.
Paige
/ January 30, 2021I have a 2016 Yukon . I have 5 pairs of headphones that have all of a sudden quite working , I changed all the batteries , tried switching the channels , but nothing is working there is no sound coming from them . 2 pairs do give a static sound but that’s it … any ideas ?
leasexpert
/ February 1, 2021If all the headphones stopped working, the problem has to be with the infrared transmitter on the entertainment system. Either the transmitter has gone bad, or some setting has changed on the entertainment system. Make sure the rear seat audio is sourced to the DVD player, and not the “AUX” (which probably has no sound). Also, make sure the volume to the rear seat entertainment system is turned up. Some cars actually have volume control accessible from the rear seats, so it may be that one of the kids pressed the “Source” button or turned the volume all the way down. Check your owner manual under “RSA” to get more details on how to control the system 🙂 Hope this points you in the right direction!
Edward
/ January 31, 2021I have a 2018 Chevy Express Explorer van with a Samsung Blu-ray player and a Samsung 29″ TV. I also have wireless headphones that came with the van package when it was sold new. The problem is that when I try to connect the headphones with the blu-ray, I get no sound at all from the headphones. I have power light (red) on the headphones but no sound. The Blu-ray is model number BD-J5700. The batteries were changed in the headphones to no avail. Volume is turn up on everything. And I also moved from seat to seat and still nothing. Sound works otherwise throughout the van but not through the headphones. I turned the TV speaker switch on the center console to the off position and still nothing. Please help!!!!
leasexpert
/ February 1, 2021The headphones that come with your vehicle are for the factory installed entertainment system. They wont work on a regular Samsung TV or BluRay player. For the headphones to work, the vehicle must have an infrared transmitter. This is normally installed in the entertainment system’s ceiling mounted screen. A Samsung TV player wont have an infrared transmitter, unfortunately.
Ed
/ February 1, 2021The system that is in the vehicle is a factory installed system.
leasexpert
/ February 1, 2021Check your owner manual and lets make sure – does the image of the entertainment system in the manual look like the one installed in the vehicle?
Ed
/ February 1, 2021I looked at the Samsung manual that came with the package and it has no RF listed….. I don’t understand why it came with 4 headphones then. If this is the case, how do I get them to work?
Ed
/ February 1, 2021I looked at the Samsung manual that came with the package and it has no RF listed….. I don’t understand why it came with 4 headphones then. If this is the case, how do I get them to work?
leasexpert
/ February 1, 2021It may be that the dealership included them by accident. The headphones are IR not RF, so they need an IR transmitter. If the system doesnt have an IR transmitter, the headphones wont work (it would be like trying to get a wired set of headphones to work without a headphone jack)
Eric
/ February 1, 2021I have 2016 Chevy express conversion high top van with Samsung blue ray dvd all I hear from my wireless headphones is static and after three minutes the shut off
leasexpert
/ February 1, 2021Do you have a little switch on the side that says “CH 1 /2” or do you have a button that says “Push To Select Ch.” (or some kind of wording that does not include “1/2”) ? I suspect that the dealer may have given you the wrong headphones. Also…. be sure that the system actually supports infrared headphones (check the owner manual for additional information on this).
Tadd
/ February 2, 2021Is the entertainment IR system the same for a 2015-2019 and the 2020 GMC Yukon Denali? The headphones were missing in my 2020 and the dealer gave me a set from a 2017 and they don’t seem to work.
leasexpert
/ February 2, 2021If you have the factory installed DVD system in your 2020 GMC Yukon , the headphones should NOT have a 1 or 2 channel switch on the side. There should be a button on the headphone that says “Ch.” . If your headphones have the 1/2 switch, the dealership gave you the wrong headphones. You need something like this:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-gmc-yukon-headphones-cadillac-branded/
Dave Baxter
/ February 5, 20212021 Tahoe headphones that came with vehicle. Installed batteries. Turn on and light flashes. Rear screens can’t find headphones. How do you put headphones in paiting mode?
leasexpert
/ February 5, 2021The headphones that came with the vehicle are not bluetooth. They are IR (infrared). No need to pair them – just be sure you are sitting in the rear seat and they will work automatically (they will not work from the front seats).
Brandon
/ February 12, 2021What IR frequency would a 2020 Tahoe wireless headphones use?
Channel A/L-2.3mhz R-2.8mhz
Channel B/L-3.2mhz R-3.8mhz
Is that correct?
leasexpert
/ February 12, 2021No – the 2020 Tahoe does not use standard two channel headphone channels, unfortunately. They use a proprietary “digital” infrared system that can’t be duplicated. You have to have original “digital” headphones such as the following:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-chevy-tahoe-headphones-cadillac-branded/
Eric
/ February 13, 2021I have 2016 explorer high top 2500 conversion van the wireless headphones just stopped working I replaced the IR transmitter and still nothing , before I replaced the transmitter with the old one still attached if I was standing right under it I could barely hear some sound HELP
Anika Jantzon Nicol
/ February 16, 2021I just bought a 2017 Tahoe Premier and while it came with the DVD system, the headphones weren’t with the car. The salesmen snagged us a pair from the back (from what I saw on Google/Chevy site they are the right ones), but they don’t work! I’ve tried just about everything and I’m at a loss and now thinking they aren’t the right ones. Do you have a link to the proper set or any advice on what I can do?
leasexpert
/ February 17, 2021For your 2017 Tahoe you need “Digital” headphones – not any old GM headphone. You need the following:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
or these:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-chevy-tahoe-headphones-cadillac-branded/
Julie Lyford
/ February 19, 2021I have a 2015 Chevy Tahoe LTZ with the dvd entertainment center. We have 4 sets of aftermarket headphones that all worked one day & quit Bluetoothing the next day. We have no idea why? I don’t think it’s the headphones though because we have two different brands & all 4 sets quit working at once
leasexpert
/ February 19, 2021Hey Julie! The headphones are not bluetooth – they are infrared. They don’t “pair” but actually just play whatever sound signal is being transmitted to the headphones via infrared signal. Just like the plug in headphones, but without the plug 🙂
If they all stopped working, there is probably a setting issue in the car. Make sure the rear seat audio is turned ON and set to the DVD player and not the AUX. You probably have a controller that’s accessible by the rear seat passengers – they sometimes bump the “source” button and switch sources, or lower the audio to mute… Check your owner manual for the exact instructions for your trim. There should be a secion about the RSA (Rear Seat Audio).
Eric
/ February 22, 2021have 2016 explorer high top 2500 conversion van the wireless headphones just stopped working I replaced the IR transmitter and still nothing , before I replaced the transmitter with the old one still attached if I was standing right under it I could barely hear some sound HELP
R
Tyler
/ March 1, 2021I own a 2017 suburban premier and have brand new headphone and they will not work. Keep hearing static and flip down monitors show red squares at the infrared location.
leasexpert
/ March 1, 2021Hey Tyler,
My guess is that the dealership gave you the wrong headphones. If your headphones come with a switch to select Channel 1 or channel 2 (or A/B) they are the wrong headphones. You need “digital” scan headphones like this one:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevy-suburban-wireless-headphones/
The 2017 and 2016 Suburban don’t share the same infrared technology, but the headphones look similar, so sometimes the dealerships get them confused 🙂
Christina
/ March 5, 2021I have a 2020 Tahoe LT and 4 kids that like to watch movies in the back seat. My Tahoe came with 2 IR headsets so I went on the GM site and bought an additional set of 2 that says they can be added to the infotainment system for a total of 4. However, I cannot seem to figure out how to program the new ones so that all 4 headphones work. Are there instructions to do this or do I have to go to the dealership to get them programmed?
leasexpert
/ March 5, 2021Hi Christina,
If the headphones you purchased have a little switch on the side that says “1 / 2” then they sent you the wrong headphones. You need headphones with a button that says “Push to select Ch.” The 2020 headphones are not compatible with the older headphones, even though they look nearly identical. You need these “digital” headphones here:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-chevy-tahoe-headphones-cadillac-branded/
They dont need to be programmed – just be sure to sit in the rear seat, put batteries in, and you’ll be good to go! 🙂
Eric
/ March 5, 2021Eric / February 13, 2021 Is there any expert that can answer this question??
I have 2016 explorer high top 2500 conversion van the wireless headphones just stopped working I replaced the IR transmitter and still nothing , before I replaced the transmitter with the old one still attached if I was standing right under it I could barely hear some sound HELP
Lane
/ March 12, 2021Hi! I have a 2016 GMC Yukon XL Denali. I bought it used, but it only came with two sets of headphones, and I have three kids. My kids are suggesting we get more comfortable headphones than the standard ones that came with it. Are any IR headphones compatible? Thanks. Also, sorry I came to the Chevy website for this. I couldn’t find GMC’s version of this website. I assumed that since you are both produced by GM is wouldn’t matter? Thanks again!
leasexpert
/ March 12, 2021If you have the headphones that dont say “Digital Audio” on them, then you can find alternatives to your IR headphones here:
https://audiovideo2go.com/gmc-yukon-headphone/
If you need the new “digital” headphones, then you can find an alternative here:
https://audiovideo2go.com/yukon-and-yukon-xl-and-denali-2017-2018-2019-2020-2021-headphones/
Rhonda
/ March 16, 2021Can you do dvd sound through the speakers or is it only through headphones? How do I purchase more headphones?
leasexpert
/ March 16, 2021You can play the DVD sound through the car speakers by selecting the DVD player as the source instead of FM, CD, or whatnot. You can buy more headphones from https://dvdheadphones.com or https://www.AudioVideo2go.com or your local dealership
Katie
/ March 21, 2021Having issues getting IR headphones that came with 2019 Chevy Tahoe to pick up sound. When it’s supposed to be getting sound, it’s silent, when you switch the channel , it’s static. Have replaced the batteries with brand new batteries, have switched headphone channels , have switched screen channels, have turned volume on headphones and rear controls all the way up, still can’t hear anything
leasexpert
/ March 22, 2021The 2019 Tahoe uses Digital headphones, not 2 channel IR headphones. THey look quite similar, so the dealership may have accidentally given you the wrong headphones. It’s frustrating. If your headphones have a 2-channel switch on them, then they are the wrong headphones. You need the digital version as seen here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Sable V
/ March 21, 2021Hello!
We purchased a 2017 Suburban, and were given 4 sets of wireless headsets. We cannot figure out how to sync them to system for the rear videos. We also have a remote that goes with them. I turn them on, get a red light, but only get static. Any tips?
leasexpert
/ March 22, 2021My bet is that they gave you the wrong headphones. If your headphones dont say “Digital” on them in white lettering, and has a 2-channel switch, then they gave you the older headphones which will not work on your 2017 and newer vehicle. You need new Digital headphones as seen here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
They look similar, but don’t have a 2-channel switch since they are digital.
Acension Abundiz
/ March 23, 2021I purchased a used 2015 GMC Yukon Denali. It had some aftermarket IR headphones that weren’t working. So I bought the factory ones part # 22863046 from a local dealer that are supposed to be specific to my Yukon based off the vin# but still no luck. What am I missing?
leasexpert
/ March 23, 2021First, lets make sure they gave you the right headphones! Do your headphones have a 2-channel switch on them? It will either say “1 / 2” or “A/B”
If your headphones have a button, instead, then they gave you the wrong headphones. The newer vehicles use a digital headphone with a push-buton channel selector. The headphones look identical to the older headphones except for this channel selector, so lots of dealerships get them mixed up.
If you have the right headphones then….. I’m wondering if they accidentally installed a 2017 DVD system in your 2015 vehicle (it happens a lot when a DVD system is added after the fact or repaired/replaced). The easiest way to know is to look at the LED infrared lights. If you see 3 sets of lights on either side of the DVD screen, you have a Digital system. You’ll need digital headphones like this one:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-gmc-yukon-headphones-cadillac-branded/
If you see 6 LED lights in a straight row on either side of the screen you have the old 2-channel system.
If it turns out that you do indeed have a 2-channel system AND 2-channel headphones, then the issue is with the DVD settings. You may not have the rear seat audio sourced to the DVD player, or the volume may be turned all the way down. Check the owner manual under RSA to see how to control the rear seat audio and it’ll give you some clues.
Marianna E King
/ March 28, 2021I just bought a 2020 Tahoe and the infotainment headphones will not come on.
leasexpert
/ March 28, 2021Come on or play sound? If they are not turning on at all, they may be broken (or the batteries may be dead or missing). If they are not “syncing” to your Tahoe, then you may have the wrong headphones. If your headphones have a little switch that says “1/2” then it’s the wrong headphone – your 2020 Tahoe needs digital headphones with a scanning button. You can find them here:
https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-chevy-tahoe-headphones-cadillac-branded/
Brandon Goff
/ March 30, 2021I have a 2013 suburban and ordered new wireless headphones off eBay. They work except one side the sound is clear and the other side is staticy. Any ideas?
leasexpert
/ March 31, 2021A couple of tips that may help – make sure you are sitting in the rear seat . THe headphones wont work from the front passenger or driver seat. Also, make sure the rear seat audio (RSA) is turned on. There should be a power switch accessible to the rear seat passengers in between the front passenger/driver seat (around where the rear seat air vent is).
Frank
/ April 21, 2021I bought a 2021 GMC Yukon Denali and it came with wireless headphones with the Chevrolet emblem. Is this normal or routine?
leasexpert
/ April 21, 2021That’s completely normal. The headphones for all 2017 GM vehicles work interchangeably. In our dealership we use to sometimes also include Cadillac branded headphones in the GMC cars . It doesnt matter – they all work interchangeably. In the past, the headphones came unbranded – but someone at GM realized they could charge more for different brands, so they started slapping logos on them.
As long as the headphone works, I’d say you’re just fine !
Beau Ruoti
/ April 24, 2021What headphones can I use for a 2020 Tahoe rear entertainment system
leasexpert
/ April 26, 2021If you have an original factory installed entertainment system, then you can use the following digital headphones:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Beau Ruoti
/ April 24, 2021Can you buy an aftermarket remote for the 2020 Tahoe
leasexpert
/ April 26, 2021Not yet – but I heard that a few companies are working on it. I’ll keep my eyes and ears open and if something pops up will reply and let you know! 🙂
Amanda
/ April 26, 2021In my Tahoe 2020 I was expecting wireless headphones but there was none could you tell where they are and or someone else had my Tahoe as a rent any help please
leasexpert
/ April 26, 2021Sometimes the dealers take them out and forget to put them back in. You should call your dealer and let them know the headphones should have been included in the car. Make sure they send you “digital” headphones and not the older 2-channel ones (the dealerships dont always understand the difference because the headphones look nearly identical)
John
/ April 27, 2021Hi, I have a 2015 Chevrolet Suburban ltz, roo code u42. Which headphones do I get.
leasexpert
/ April 27, 2021As long as you have a rear seat DVD player, you can use headphones from https://dvdheadphones.com/products/2015-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_suburban
Should arrive pre-programmed to work for you – just be sure to sit in the rear seat.
Andy staggs
/ May 12, 2021So I have a 2005 suburban with the RSE bit I have an aftermarket radio which is besides the point so I have one pair of the wireless headphones was wondering where to get another pair I don’t have the remote either so any help would be appreciated
leasexpert
/ May 12, 2021If you have the original factory rear seat DVD system, then you can get the DVD headphones and remote from here:
https://audiovideo2go.com/chevy-suburban-headphones-and-dvd-remote-combo-2003-2006/
They sell just headphones too, if you dont want the remote (and that’s a lot cheaper):
https://audiovideo2go.com/suburban-folding-wireless-headphones-2002-2016-model-years/
Daniel Kearney
/ May 17, 2021Newly acquired 2004 Tahoe LT with factory Panasonic DVD video player. I see the “plug in” jacks on rear center console, but is this able to use wireless headphones as well? If so, what years of factory Chevy headphones can I use. I can get a newer pair 2016-2019. Would these be compatible? If not, which after market ones would you recommend for a 2004 Tahoe? Thanks in advance.
leasexpert
/ May 17, 2021The newer headphones wont work for you, unfortunately – you need the older kind. You can use the 2006 model year headphones (they will work on the 2004 model year vehicles too!)
https://dvdheadphones.com/products/2006-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2006~mk_chevrolet~md_tahoe
Craig A Gooch
/ May 17, 2021Can I use Bluetooth headphones instead of the headphones that come with the suburban 2018
leasexpert
/ May 18, 2021No, the rear seat entertainment system is not compatible with Bluetooth headphones.
Loree Brown
/ May 25, 2021Hi..I have a pair of wireless headphones that came with GMC DVD system…I no longer have truck..xan these be programmed to used with any thing else?? Or just trucks thank you
leasexpert
/ May 25, 2021THat’s a great question – the headphones cannot be re-programmed. But, they will work in most GM vehicles with a model year of 2016 and older with a rear seat entertainment system.
Charles Brown
/ June 1, 2021I have a 2016 Tahoe LT, I purchased headphones and remote new eBay what I received wasn’t like the ad photo the remote looks like Chevy and seems to work fine, but the headphones (2) have Cadillac stickers on the side and so far I cannot get them to work. Can they be programmed to work.
Thanks, CAB
leasexpert
/ June 2, 2021Most GM headphones are cross compatible. Of course, Cadillac likes to put their logo on there so they can charge more for their headphones 🙂 The headphones should work for you – get in touch with the person you bought them from to get a bit of troubleshooting help
Criselly Moreno
/ June 4, 2021Hello so my earphones stopped working and another one broke I have a 2009 Tahoe and I bought new headphones at Walmart their name is ONN. HEADPHONES. I am trying to connect them to the Bluetooth on the Tahoe but no luck.
leasexpert
/ June 4, 2021For your Tahoe, you need Infrared (IR) headphones. Not bluetooth (which will not work for your DVD system). You can see 2009 Chevy Tahoe headphones here:
https://dvdheadphones.com/products/2009-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2009~mk_chevrolet~md_tahoe
Gina Boyd
/ June 9, 2021Hi there. Why won’t my infrared headphones pick up the sound of the DVD playing in my 2019 Tahoe??? Been trying to figure this out since we got the car almost exactly a year ago
😦
leasexpert
/ June 9, 2021Hey Gina,
My guess is that your dealership gave you the wrong headphones. For your 2019 you need “digital” headphones. Not the old-fashioned 2-channel ones. If your headphones have a little 2-channel switch on them that can select between channel 1 or 2 ( or A and B) then you have the wrong headphones. You’ll need one of these two options:
Option1) https://audiovideo2go.com/copy-of-2017-2018-2019-2020-2021-chevy-tahoe-headphones-cadillac-branded/
Option 2) https://dvdheadphones.com/products/2019-chevy-tahoe-wireless-dvd-headphone-digital?rq=yr_2019~mk_chevrolet~md_tahoe
dencarroll
/ June 21, 20212020 Suburban (former-rental) now CPO, bought with two 2-channel headphones [22863046]. Screens have two rows of three red LED lights on either side of screen-release button [so, 12 red LED lights per screen]. When I type my VIN into the Chevy accessories store, it shows both the digital [84255131] and 2-channel [22863046] headphones as compatible with my 2020. Dealer says they’ll get me the new digital headphones but do I need them or did they install an older rear entertainment system in my 2020 and I just can’t figure out how to get the 2-channel to work?
leasexpert
/ June 22, 2021Your 2020 Suburban with the 3 IR LED lights on either side needs the new digital headphones like these:
https://audiovideo2go.com/suburban-2017-2018-2019-2020-2021-headphones/
The dealership parts lookup systems are still recommending 2-channel headphones for some reason.It’s causing a lot of confusion, unfortunately.
jimmy webb
/ June 22, 2021do i have to pair my new gm headphones
leasexpert
/ June 22, 2021You should not need to pair the rear seat DVD wireless headphones with your GM vehicle. You just have to sit in the rear seat of the vehicle (they will not work from the driver or front passenger seat)
Arnulfo Valencia
/ June 22, 2021I recently purchased a 2018 chevrolet tahoe premier and it came with the 2nd row media player it did not come with headphones so I purchased the ones online on the chevrolet website they are the inexpensive black ones that came as a pair and they are not working batteries are in properly tried changing channels from 1 to 2 on both sets and on the screen with the remote and they are still not working.
leasexpert
/ June 22, 2021The 2018 Chevrolet Tahoe does not use 1/2 channel headphones. It uses digital headphones. The headphones you purchased are the wrong ones. You need the following:
Option 1) https://dvdheadphones.com/pages/product-result?rq=yr_2018~mk_chevrolet~md_tahoe
Option 2) https://audiovideo2go.com/tahoe-headphones-2017-2018-2019-2020-2021/
Kyle D. McGehee
/ June 25, 2021I purchased sportsmax 2 channel IR headphones for my 2019 Tahoe entertainment system. The website stated they were compatible with the system. Do aftermarket headphones work with the factory system?
leasexpert
/ June 25, 2021No, the 2 channel system is not compatible with your 2019 Tahoe. You need the following:
https://dvdheadphones.com/products/2019-chevy-tahoe-wireless-dvd-headphone-digital?rq=yr_2019~mk_chevrolet~md_tahoe
Digital headphones are needed for the 2017 and newer Tahoe’s. The older analog 2-channel systems will not work for you.
John
/ June 26, 2021I have a 2010 Chevy Suburban with a factory installed RSE that I purchased new in 2010.
A few years ago the factory headphones were weak on DVD only. AM/FM/XM audio is plenty loud.
I purchased new GM headphones from the dealer and same problem.
Last year I took the vehicle to a Chevy dealer & they couldn’t fix it.
Last week, I took the vehicle to another Chevy dealer & they said “We can’t fix it, Good Luck.”
The problem makes no sense. The IR transmitter must be working since the AM/FM/XM audio is fine and only the DVD audio is low.
I even paid $39 to work online with a certified GM tech and he couldn’t help me except to tell me to replace the whole RSE system.
And yes, the headphones are GM headphones.
And yes, the headphones have new batteries.
And yes, the headphones are used in backseat.
And yes, the headphones are worn properly.
And again, all audios are very loud except for the DVD audio is very low.
Has anyone seen this problem before?
Thanks!!!
Casee
/ June 30, 2021My headlines that came with my used 2017 suburban have never worked. They just have some static then quit. What am I doing wrong?
leasexpert
/ June 30, 2021My guess is that they gave you the wrong headphones. The 2016 and 2017 headphones look almost identical. If you have a little switch on the side of the headphone that allows you to switch between A and B channels (or 1 and 2 channel) then you have the wrong headphone. You need a “digital” headphone that has a button to scan for the right channel. Here is an example:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevy-suburban-wireless-headphones/
Davi Sanchez
/ July 6, 2021Hello! We just bought a used 2015 suburban but the wireless headphone didn’t come with the car and I think the remote control seems to be not the original one. Is there a way I can use any wireless headphone or do I have to buy 2015 suburban wireless headphones and if so how do I set it up? Thank you!!
leasexpert
/ July 6, 2021Great question! You can’t use any wireless headphone – you need a specific headphone that is compatible with your car. You can find the headphones here:
https://dvdheadphones.com/products/2015-chevrolet-suburban-wireless-dvd-headphone?rq=yr_2015~mk_chevrolet~md_suburban
Or at your local dealership.
The remote should look like this:
https://audiovideo2go.com/2015-2016-2017-2018-2019-chevy-suburban-bluray-dvd-remote/
Melissa
/ July 10, 2021I have a 2015 Yukon that I bought about two weeks ago. It has the factory rear entertainment installed and came with two wireless headphones, I have three kids so I need one more pair. I found some on ebay that were said to have come out of a 2015 Sierra 2500, but they wouldn’t play when powered on (with new batteries, of course) so I went to the dealership and asked them about it and they gave me a part number for the headset I need for my car according to my VIN, well the part number matched the one I ordered from ebay but I figured maybe they were faulty. Anyways I ordered another pair from Amazon (same item and part number). I got them in and they also won’t play on my DVD in my car. The channel setting are all on channel 1. I did just notice that the headphones that came with my car (the ones that actually work) say “Digital Audio” on the outsides of the headphones while the others that I’ve ordered and see on Google dont say anything on the outsides or anywhere else on them for that matter. But the ones that came with my car don’t have a part number on them (I’ve checked all over them and in the battery compartment). Any idea on what else I should do? Google shows the headphones with “Digital Audio” on the outsides are for yukon models 2017+ so I’m so confused 😕.. if you’ve read this far, THANK YOU!
leasexpert
/ July 12, 2021My guess is that somewhere along the way they replaced the entertainment system on your car. The 2015 and 2017 entertainment systems look identical – the only difference is the infrared frequency. For the 2017 models you need the new “digital” headphones. For the 2015 models you use the old 1/2 switch headphones.
Looks like you have the new digital system so you are going to need one of the more expensive digital headphones like the ones found here:
https://audiovideo2go.com/yukon-and-yukon-xl-and-denali-2017-2018-2019-2020-2021-headphones/
perry brunetti
/ July 10, 2021can you add additional headsets to the infotainment system on a 2021 gmc denali?
leasexpert
/ July 12, 2021Sure can! If you are using the IR system, you can get headphones here:
https://audiovideo2go.com/yukon-and-yukon-xl-and-denali-2017-2018-2019-2020-2021-headphones/
Will
/ July 11, 2021Can more than 2 pair of ir headphones be used at one time in the 2014 chevy traverse ltz?
leasexpert
/ July 12, 2021Yes, you can use as many headphones as you want – the only limitation is whether they have a direct line of sight to the DVD screen. The headphones will not work if they do not have a clear line of sight to the DVD screen . This is to keep the front driver from using the headphones (and prevent interference with other vehicle’s that have headphones).
Daniel
/ July 12, 2021? I have a 08 yukon denali ….rear flip down working but transmitter window red lights dots are not coming on… there for my headphones and remote do not work… I have tried just about everything posted… Is there a fuse that I may have missed.
leasexpert
/ July 12, 2021It sounds like a wiring issue, unfortunately 😦 So very sorry to report that it will require dealership serving. (I know… not the answer anyone wants to hear. sorry again….)
Jacy Downing
/ July 14, 2021I have a 2021 Yukon Denali XL
The headphones are not working in the 3rd row of seats and I cannot figure out why? They work find in the second row. What am I doing wrong?
leasexpert
/ July 15, 2021If you are using the infrared headphones that come with the vehicle, they need to have a direct line of sight to the DVD player. The headphones wont work without that line of sight. The DVD screen has an infrared transmitter that transmits the data signal needed for the headphones to produce sound. Think of it like fiber optic without the fiber (the signal is transmitted through the air instead of through a fiber cable). If the user is sitting in the third row seat, a lot of times the infrared light signal is blocked by the people in the 2nd row seat or the headrests or something.
It’s a frustrating limitation of the system but it’s intended to make sure that the front seat occupants dont use the headphones and that the wireless transmission does not interfere with other vehicles.
Johnny Rodriguez
/ July 16, 2021We bought a 2018 Suburban Lt and it didn’t come with headphones. I bought some CDC- IR10 heaphones but can’t get them to work.
leasexpert
/ July 19, 2021Unfortunately, the old school IR headphones will not work for you – you need “digital” headphones. You can see them here:
https://audiovideo2go.com/suburban-2017-2018-2019-2020-2021-headphones/
Maurie Tarpley
/ July 17, 2021HELP!!! Yukon DVD sound will not work with headphones. Batteries are new. When headphones are on all you can hear is a buzzing sound. Sounds works fine when it’s played through the car speakers. Anyone else had this problem?? Tips?? Suggestions??
leasexpert
/ July 19, 2021My Guess is that you were given the wrong headphones. GM Entertainment System’s made after 2017 require a “digital” headphone (it should say “digital” in white letters on the headphone). If you have the 2-channel system with a little switch on the side that says 1 / 2 , then you have the wrong headphone. This is a common mistake since the headphones look almost identical – some dealerships get them mixed up 🙂
Maurie Tarpley
/ July 19, 2021If have a 2015 Yukon and headphones have worked completely fine. Until now. So I don’t think I was given the wrong headphones. Any other ideas?
Felandes D Wilson
/ July 21, 2021Can you connect other headphones to my 2015 gmc Denali or only factor ones?
leasexpert
/ July 21, 2021You can connect as many rear seat automotive headphones to the 2015 GMC Denali as you like. You just have to be sure they are automotive headphones like the following:
https://audiovideo2go.com/gmc-denali-folding-wireless-headphones-2000-2016/
Dave
/ July 22, 2021I just bought a 2007 Silverado Classic Crew Cab with headrest DVD players. I replaced the oem radio/cd player with an infotainment system before I tried to use the dvd system. When I did try a little later I had no audio. Does it only work when connected to the original gm radio? I also out new batteries in the remote but it didn’t seem to work at all either. Do I need a new one? Thanks!
leasexpert
/ July 22, 2021If you have the invision headrest mounted dvd screens, then they should work independently of the front radio. You wont be able to hear the audio of the DVD through the car speakers – you need to use wireless headphones like these:
https://audiovideo2go.com/invision-dvd-two-channel-ir-headphones/
The remote should look like this:
https://audiovideo2go.com/invision-dvd-remote-control/
Bear in mind that the remote can be used to control either of the headrest monitors (there are 2.) For the remote to know which headrest monitor to control, you have to press the “DVD-A” or “DVD-B” button on the remote. This will set the remote to the proper frequency.
I hope this helps point you in the right direction!
David
/ July 27, 2021Hi, I am looking for 4 headphones and a remote for my 05 suburban rear entertainment system. I don t know which ones to bye because my suburban didn’t have any in it when I bought it can you help me please?
Thank you,
David
leasexpert
/ July 27, 2021Headphones for your 2005 Chevrolet Suburban can be found here:
https://audiovideo2go.com/suburban-folding-wireless-headphones-2002-2016-model-years/
These look like the original factory headphones that came with Suburbans over the years. There’s no programming needed -just pop batteries in, sit in front of a DVD screen and play a movie. THe headphones will not work from the driver seat or the front passenger seat – the wearer must be looking at the DVD screen for the headphones to work (this is a Chevy safety feature)
Marcelle
/ July 30, 2021Hi I bought a used 2010 suburban so it didn’t come with the headphones for the headrest dvd players can I used wired headphones if so where do they plug in… they have USB port like the old razor phone plug
leasexpert
/ July 30, 2021Great question! For your 2010 Suburban, you need Infrared HEadphones like these:
https://audiovideo2go.com/suburban-headphones/
If you want to use wired headphones, they have to have a regular 3.5mm headphone jack. If the headphones have a USB plug, it wont work on your Chevy. THe USB plugs in your car are for power, not sound unfortunately (sorry about that).
Sarah
/ August 7, 2021I bought a 2021 Chevy Suburban. Is there a way to hear the entertainment system without using the wireless headphones?
Kathy Tye
/ August 18, 2021No sound through headphones for rear infotainment system on 2018 Chevrolet Tahoe. We have dropdown monitor but cannot find settings. This first time trying to use to watch DVD. It plays and can hear through speakers but when try to use headphones there is no sound.
leasexpert
/ August 19, 2021My guess is that they sent you the wrong headphones. For your 2018 Chevrolet Tahoe you are going to need “digital” headphones. If the headphones in your posession have a “1/2” switch (or it may say “a/b”) then you have 2-channel headphones instead of digital headphones. You need ones that look like this and have a ” Ch.” button which is pressed to scan for the right channel instead of select between only 2:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Aaron
/ August 20, 2021I have a 2018 Chevy Tahoe been trying to get my headphones to work I don’t know if I need a special pair that’s just for my Tahoe
leasexpert
/ August 20, 2021FOr 2018 Tahoe’s with the original factory installed DVD system, there has been some confusion as to which headphones are needed. The older Tahoe’s used a “2-Channel” headphone that had a little switch on the side to select between channel 1 and channel 2. The new Tahoes (from 2017 on) use a “digital” headphone. It should not have a 2-channel switch. Instead, the headphone should have a little button that says “Ch.” My guess is that the dealership gave you the wrong headphones. Make sure you have digital headphones like these:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Chris
/ August 26, 2021Just bought a used 2018 Yukon Denali with the RES. The remote and wireless headphones were missing, so I ordered what I thought were the either ones from Amazon. Remote works great, but headphones aren’t working properly. Are these the wrong ones:
GM Accessories 22863046 Dual-Channel Wireless Infrared (IR) Headphones (Set of two) (Pack of 2)
leasexpert
/ August 26, 2021Chris, your 2018 GMC Yukon Denali needs “digital” headphones, not the “2-channel” headphones. The ones you bought on Amazon will not work for you, unfortunately. You need the following headphones:
https://audiovideo2go.com/2017-2018-2019-2020-2021-gmc-yukon-digital-headphones/
They are a lot more expensive, unfortunately (sorry for the disappointing news) . GM changed their frequency in 2017 so that the older 2-channel models no longer work (probably so that GM could charge more for the headphones ! )
Chris Nees
/ August 30, 2021We had the 3rd row entertainment display replace by a gm dealer and now my ir headphones don’t work I’m being told the system is Analog and the new display is probably digital is this a common problem
leasexpert
/ August 31, 2021Yes indeed, this is a common problem. The displays look identical, so people often dont realize they use different headphones. If you see 2 rows of 3 LED IR lights one on top of the other instead of 6 lights in a straight line, then you have a digital system.
:::[Screen]::: <– Digital
……[Screen]…… <- 2-channel
Megan Calhoon
/ September 4, 2021I just bought a used 2017 Tahoe. Is there headphones you can purchase for the rear entertainment???
leasexpert
/ September 5, 2021Sure are! You can see them here: https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Chris Nees
/ September 5, 2021Yes you can buy from a GM dealer or there are some aftermarket ones but I’ve never bought the aftermarket ones. The biggest thing you need to know is if your system is analog or digital.
Lori chesser
/ September 9, 2021Our rdi headphones are not connecting to the suburban infotainment system in our 2021 suburban. Neither can we connect Bluetooth. We are trying from the backseat. They are discoverable but cannot connect. We are on a long road trip with the grandkids. Please help. 😱
Kecia Riddle
/ September 12, 2021I have a 2015 Tahoe LS. I get disk error when attempting to load a DVD or CD. Ive researched everywhere to come to the conclusion that it probably needs to be replaced. Bought used and does not have remote or headsets. Would this have ANYTHING to do with the operation of it?
leasexpert
/ September 13, 2021Unfortunately, it seems like the unit needs to be cleaned or replaced – sorry for the disappointing news 😦 You may want to try one of those CD/DVD cleaner discs to see if that does the trick before taking it in to the dealership for servicing.
Ryan
/ September 15, 2021i have a set a of 2021 escalade wireless headphones. will they work with a 2016 suburban flip down entertainment system?
leasexpert
/ September 15, 2021The 2021 Escalade headphones are not compatible with the 2016 system, unfortunately . Sorry 😦
Rachel
/ September 30, 2021We have a 2015 Chevy 2500. Can we listen to radio while kids are using headphones for a movie in the rear? If so, how?
Thank you!
leasexpert
/ September 30, 2021You sure can! The DVD system is always transmitting to the wireless headphones from the rear seat audio system (RSA). Your front radio can be sourced to any number of sources – AM, FM, CD, and the rear seat audio. To get it to stop playing the rear seat audio, just source the front radio to a different source! 🙂 Happy driving!
Taylor
/ October 7, 2021Does GM make a volume limiting headphone for toddlers that is compatible with my 2015 Tahoe LTZ?
leasexpert
/ October 7, 2021That’s a great question. The headphones like the ones seen here:
https://audiovideo2go.com/chevy-tahoe-headphones-folding-wireless-single/
or here:
https://dvdheadphones.com/pages/product-result?rq=yr_2015~mk_chevrolet~md_tahoe
Actually have their own volume control on the headphone itself. It wont limit the volume on it’s own, but the user can at least control the volume so it doesnt get too loud. Better than nothing, I suppose.
Taylor
/ October 7, 2021Unfortunately, the users in this case are toddlers and they have learned that they can turn the volume up as loud as possible and I’m afraid it will hurt their little ears. So, no? GM does not make headphones like this to protect little user’s ears? If not, then they should. Thanks.
Jamie
/ October 8, 2021We just got a 2017 Tahoe. It did not comes with the headphones so I ordered them through Chevy. I am
Unsuccessful getting them to link. How do I get them to connect and play sound. When sound is playing in the car the headphones are silent, when no sound is playing (like changing between previews) the headphones will make a white noise sound.
leasexpert
/ October 11, 2021If they gave you headphones that have a little switch on the side that says “1/2” on it, then they gave you the wrong headphones. You need headphones that say “digital” in white lettering on the side of the ear piece. LIke this one here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Mandy
/ October 9, 2021Hi there I recently traded in my 2013 suburban ltz for a 2015 Yukon Denali xl. The Denali did not come with headphones, I tried the headphones from the suburban and can’t seem to get them to work. Do you know if they are still compatible with the Denali?
leasexpert
/ October 11, 2021The 2013 Suburban and 2015 Yukon should have interchangeable headphones 🙂
Kyle Hall
/ October 10, 2021We purchased these headphones as a replacement for our 2018 Suburban LT
Sportsmax 2 Pack of Two Channel Folding Universal Rear Entertainment System Infrared Headphones Wireless IR DVD Player Head Phones for in Car TV Video Audio Listening https://www.amazon.com/dp/B010DDRJ3E/ref=cm_sw_r_cp_api_glt_fabc_FT05PNY1ZD0Y4YTSC3AQ?_encoding=UTF8&psc=1
We can’t seem to get them to connect, we hear static and can hear beeps in the headphones as we press the buttons. What do we need to do to make them work?
leasexpert
/ October 11, 2021These headphones will not work fir your 2018 Suburban. You need digital headphones, not the 2-channel ones. Unfortunately, there is no cheap alternative. you need the following:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
GM Changed their wireless headphone technology in 2017. The older headphones no longer work with 2017 and newer GM vehicles. Sorry about that.
April
/ October 12, 2021I have a hearing impaired child. He cannot hear movies through headphones. Can we disconnect the headphones so he can listen to movies?
leasexpert
/ October 12, 2021The vehicle transmits to the wireless headphones at all times – the transmitter cannot be turned off. But, you dont have to use the headphones. Instead, you can source the car speakers to the rear seat audio the same way you can source the car speakers to the FM, AM, XM, and so on… just source the speakers to the rear seat audio and you’ll hear the DVD through the car speakers 🙂
krista castor
/ October 23, 2021I recently purchased a 2017 Yukon XL from a dealer, they gave me OEM headphones and controller for the rear entertainment system. However, the headphones don’t seem to work, there is a loud buzz until the DVD starts but no sound once the DVD starts. We can hear the DVD through the wired headphone port, just not wireless.
leasexpert
/ October 29, 2021My guess is that they gve you the wrong headphones. THe headphones from the 2016 GMC Yukon XL look similar to the one from the 2017 GMC Yukon XL. They probably gave you the headphones from the previous model year. The ones you need should have the white “digital audio” on them like these:
https://audiovideo2go.com/2017-2018-2019-2020-2021-gmc-yukon-digital-headphones/
Peter Carpenter
/ November 1, 2021Hello, I bought a 2018 Yukon SLT with RSE and the audio works with both headphones. I wanted to add an additional set of headphones for passengers in the 3rd seat and purchased GM part number 22863046 from GM accessories website. These new headphones will not pair up with the system even as the original two headsets continue to work. Is there a way to get these headphones to pair? Does it require a trip to the dealership to activate in a control module? Or is there a different part number I should have ordered?
Thank you,
Peter
leasexpert
/ November 1, 2021Hi there
If the headphones you have come with a switch on the side that says “1 / 2 ” Then you have the wrong headphones. Those are old 2-channel headphones that are cheap, but dont work with the newer vehicles (2017 and newer). You need “digital” headphones that say “digital audio” on the side like these:
https://audiovideo2go.com/2017-2018-2019-2020-2021-gmc-yukon-digital-headphones/
They wont need a visit to the dealership – just put batteries in, sit in the rear seat, and they will work for you.
Michele Wright
/ November 12, 2021I bought a 3018 suburban and there are no headphones for the blue ray player. Will any headphones work or do I need a particular one?
Thanks!
leasexpert
/ November 14, 2021Michele,
Great question – unfortunately not any headphone will work. You need the new model “digital” headphones otherwise you wont be able to receive the wireless signal. Please note that there are also “2-channel” IR headphones that look very similar – dont be fooled. While they cost less, these 2-channel headphones are not compatible with your vehicle. You need the following Digital IR Headphones:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
Justin Klima
/ November 14, 2021So I have a 2018 Chevy Tahoe. We have the original (2) headsets that came with the vehicle. The headsets work great for the two kids. Now that the 3rd child is old enough to use a headset how do I go about this? How many headsets can hook up to a 2018 Chevy Tahoe rear entertainment system for the DVD player?
leasexpert
/ November 14, 2021Justin,
Great question ! You can hook up as many headphones as there are people in the rear seats. THe only limitation is having a direct line-of-sight to the DVD player where the infrared transmitter is. The headphones will not work in the front seats or from outside the vehicle (or if someone is laying down so that the headphones do not have a direct line of sight to the DVD player).
You do need to remember to get “digital” headphones – not the old 2-channel headphones. Here is an example:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Ginny L Draeger
/ December 3, 2021Hi I have a 2016 Tahoe LT. I had to buy 2 additional BT headphones (extra kids) and can’t connect them. Do I need specific headphones or should any work?
Thank you
leasexpert
/ December 6, 2021Hi Ginny,
The rear seat DVD system doesnt use Bluetooth, it uses Infrared. So you’ll need infrared headphones. You can get them from here:
https://audiovideo2go.com/tahoe-headphones/
Misti
/ December 18, 2021I have a 2007 Suburban. I have 5 kids. Can we use any wireless bluetooth headphones for our dvd system? Thank you!
leasexpert
/ December 20, 2021Unfortunately, you can’t use bluetooth headphones on the rear seat DVD system. You need “Infrared” headphones like ones you can buy here:
https://dvdheadphones.com/
You can use as many as you need – the only limit is that all users have to be able to see the DVD player. So, someone sitting in the front pasenger seat wont be able to use the wireless headphones.
Andrew Cote
/ December 23, 2021Hi. I just bought a 2019 Tahoe premier. It didn’t come with headphones. Can I use any Bluetooth headphones to pair (ie) the Sony Bluetooth ones my kids already have. Or do I have to purchase specific headphones. And if so how do I pair them?
leasexpert
/ December 23, 2021Hey Andrew,
Congratulations on your new car purchase! For your 2019 Chevy Tahoe, you need Digital Infrared Headphones – the bluetooth Sony headphones wont work for you. The headphones you need are the following:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Rear seat DVD systems dont use bluetooth – they use Infrared. It’s a lot easier to use, and less power intensive. (also, it gives the car dealers an opportunity to sell you expensive headphones 🙂 )
Ryan Yost
/ December 24, 2021How can I use regular headphones for my children to watch a movie in our 2009 Chevy Traverse while traveling for Christmas. I tried bluetooth but it isn’t working. HELP!!
leasexpert
/ December 24, 2021You cant use bluetooth headphones, unfortunately- you need Infrared headphones. You can find them on https://dvdheadphones.com or https://www.AudioVideo2go.com – both have them available for your car.
Jill Kiele
/ January 2, 2022I just purchased a 2019 suburban. It came with 4 sets of headphones. I can not seem to get them to work. I’m in the back seat and the power button comes on but neither channel gets any sound.
leasexpert
/ January 3, 2022Sounds like they gave you the wrong headphones. The 2019 Headphones should say “digital” in white lettering on them like these here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
It sounds like the dealership gave you the older 2-channel headphones that are not compatible with your car 😦 Sorry about that.
Bri Zupcic
/ January 19, 2022Hi! I purchased a certified used 2017 suburban premier and the head sets were brand new never used by previous owner, unfortunately the do not work at all. What would a good replacement be? If the replacements still do not work I have read a bulletin that is recommended to replace the whole second row infotainment system?
leasexpert
/ January 19, 2022In 2017, GM changed the infrared frequency for their rear seat entertainment systems. The headphones look almost identical in the old system and the new system (indeed the systems themselves look almost identical!) But, they are not. If the headphones you received dont say “digital” on them they are the wrong headphone. If they have a switch or button to select channel 1 or 2, they are the wrong headphone. You need “digital” headphones with a button that says “Push to select Ch.” ( but does not mention a channel 1 or 2).
Here is the kind of headphone you need:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
Amy Bennett
/ February 11, 2022What headphones do I purchase for the 2016 LTZ Suburban? Bought used vehicle but did t come with headphones.
leasexpert
/ February 11, 2022For your 2016 Suburban, you should need the following headphones:
https://audiovideo2go.com/suburban-folding-wireless-headphones-2002-2016-model-years/
Chris
/ February 14, 2022Will a 2007 headset for escalade work in a 2016 escalade
leasexpert
/ February 14, 2022So my answer is “yes” … mostly. (905 of the time the headphones will work for you)
I’ve found that some 2016 Escalade vehicles actually have the DVD system from the 2017 model year. In that case, they need a “digital” headphone and the 2007 version wont work for you. Also, if you have a Escalade platinum with the headrest monitors (instead of the ceiling mounted one) then the 2007 headphones wont work on the headrest mounted monitors – you need a three-four channel headphone for those and they are very had to find.
Jennifer Pitts
/ February 23, 2022Hi! We have a 2016 Chevy suburban, and recently all of the headphones have stopped working. There is no sound coming out except for occasionally very loud static (intermittently). It is the same for all three pairs of headphones. We are assuming something is wrong with the transmitter but just wanted to check to see if you have any suggestions!
leasexpert
/ February 23, 2022It sounds like something has gone wrong with the transmitter, unfortunately. Remember that the headphones will only work in the rear seats (you wont get any reception from the driver or front passenger seat).
Make sure that the sound to the rear seat audio isn’t sourced to something with static on it (like the AM radio or something). 🙂 It needs to be sourced to the DVD player.
Ethan Paige
/ March 5, 2022I just purchased a 2017 chevy tahoe premier. The rear seat entertainment works just fine with the car speakers. When I turn on the GM headphones (brand new batteries, volume up on unit side headphones) both channels 1+2 emit high pitch sound and/or crackling/ interference and no rear entertainment audio. What are my options? Also how do I choose to only play video (or music) in the back seat only/separately?
leasexpert
/ March 7, 2022Ethan,
Unfortunately your 2017 Tahoe uses “digital” headphones, not “2-channel” ones. So, you’ve got the wrong headphones. You need the following digital headphones that do NOT have a 2-channel switch:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Susan bower
/ March 23, 2022Will the wireless headphones for my 2013 suburban work in my 2020 suburban? Is there something I have to do if so?
leasexpert
/ March 24, 2022No, the 2013 and 2020 Suburban do not use the same headphone technology (even though the headphones look similar). For your 2020 system you need a special digital headphone you can see here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
Ross Duncan
/ March 27, 2022Help!
We have 22863046 headphones for our 2018 Suburban. Can’t get them to work. Any guidance?
leasexpert
/ March 27, 2022Hi Ross
It looks like they sold you the wrong headphones. You need digital headphones for your 2018 Chevy Suburban, not the old 2-channel headphones. They look similar, but the 2 channel headphones have a switch on the side to select a channel while the digital ones have a button to digitally tune the headphones to the proper IR channel.
You can find the headphones you need at your dealership or here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Keith
/ March 29, 2022Recently purchased a 2018 Chevy Suburban. The sound for the dvd player will not transmit thru the wireless headphones. It goes through the cars audio system and wired headphones. The red light indicator is on but nothing. We replaced batteries, sitting in the back, tried both channels on the headphones and nothing seems to work. Dont know what else to try except buy new ones but dont want to buy them and still have the same problem. Thanks.
leasexpert
/ March 29, 2022The transmitter in the 2018 Chevrolet Suburban is always on , so there isn’t a setting or anything you have to play with. The headphones should just work automatically when you are sitting in the rear seat. It looks like the dealership sold you the wrong headphones, though. You need digital headphones for your 2018 Chevy Suburban, not the old 2-channel headphones. They look similar, but the 2 channel headphones have a switch on the side to select a channel while the digital ones have a button to digitally tune the headphones to the proper IR channel.
You can find the headphones you need at your dealership or here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Ryan S.
/ March 30, 2022I have an 07 Avalanche with an aftermarket stereo (Pioneer 4500NEX) using a Maestro RR2 harness. All ‘video’ rear zone functions work properly but I don’t have working IR headphones for the rear to test the audio. I bought the truck used and it came with headphones but they’re visibly broken. I’ve read that the IR transmitter is built into the rear fold down screen and not the head unit. Is that true? Also, do you know anything about DriveAudio headsets in terms of quality? Their site says it’ll work for my vehicle and it’s the only one I’ve found that charges USB-C so I don’t have to swap batteries.
leasexpert
/ March 30, 2022The IR transmitter is indeed built in to the rear screen. You can see them as small purple LED’s . The problem is that replacing the head unit sometimes disconnects the wiring to the rear seat IR transmitters (this may be the case in your instance). If the IR headphones dont work in the rear seat, it may mean that the wiring has been disconnected for the IR transmitter. Remember that the IR transmitter requires some hardware to get it to work – the aftermarket system may not have the proper encoding hardware to turn the sound into lightwave data needed for ir transmission.
but, IR headphones are so cheap these days it’s worth buying one to test it out.
I don tknow anything about the DriveAudio headphones – but they sound good enough to get the job done! Rechargeable batteries are a nice trick. Who likes searching for batteries before a road trip!? 🙂
Taylor
/ March 30, 2022I have a 2015 Tahoe and am looking for compatible headphones for my young kids that are preferably less than 80 dB. Is there anything out there?
Jesse Pearson
/ April 15, 2022I have a set of gm headphones from a 2010 Cadillac SRX. Am I able to Bluetooth pair them with an I pad ? Or purchase a plug in receptor for the iPad ?
leasexpert
/ April 15, 2022Unfortunately, the headphones for the SRX are IR – they are only compatible with the rear seat entertainment systems in vehicles and can’t be used as Bluetooth headphones (which use different technology)
Lorena
/ April 26, 2022Hello, my name is Lorena.
I have a Suburban LT 2017 and for me the entertainment area in the back is very confusing since I bought it used it does not have a remote control or headphones I would like to get as much control as hearing aids, since when I go on long roads headphones are necessary for my children,
I have also wondered if you can use E85 since it does not have a yellow gasoline cap or any warning nearby. Thank you very much.
leasexpert
/ April 26, 2022For your 2017 Chevy Suburban LT, you will need “digital” headphones (not the older, cheaper, 2-channel headphones). You can find them at the dealership, or here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
If you dont have “E85” or “flexfuel” written under the Suburban Badge on the trunk, then you can’t use E85 without harming your car 🙂
G. Medley
/ May 1, 20222 questions:
1-can blu-ray dvd’s be used in the 2012 Tahoe RSE?
2- How do I stop the dvd sound from coming out of all the car speakers and just the headphones?
leasexpert
/ May 1, 2022If you have the BluRay DVD that looks like this:
https://audiovideo2go.com/2015-2016-2017-2018-2019-2020-2021-chevy-tahoe-bluray-dvd-remote/
You cannot use it in the 2012 since it doesnt come with a BluRay system (the 2012 has a DVD system). We have seen that sometimes a dealer will remove the older DVD system and install a BluRay system. It’s easy to tell if this has happened to you – check the product description in the link above and you will see a photo of the BluRay system. It has a little oval space on it for the remote to pop into for storage. If your RSE system also has that oval space, then the oval remote will work for you (otherwise you need the older DVD remotes)_)
The speaker audio is controlled from the front radio. To get the DVD sound to stop playing over the speaker, simply choose a different source from the front speaker (the rear headphones will continue to play the DVD even if the front radio is set to FM or the volume is turned all the way down) . The headphone transmitters are always transmitting – they cant be turned off 🙂
Lea
/ May 13, 2022So just bought a used 2017 tahoe premier with DVD player works great through the radio have a 17 month old daughter that loves it but to young to use the wireless headphones. So we used the headphone jack to plug in a little speaker so I can still listen to the radio. Was working fine till the other day the little speaker will only work through the video mode in the whole car (so no radio for me). Did I turn something off for the jack to only work through the mode video playing through the whole car? I hope I didn’t confuse u and u understand what I am trying to say.
leasexpert
/ May 13, 2022THe rear seat audio system (RSA) which the rear seat headphone jack is located can be sourced to multiple different sources: AM, FM, DVD, and AUX. The source for the RSA must have been changed to match whatever was on the car speakers (FM, I am guessing?)
In short, the rear audio and the car’s audio can be on different settings all together. Just change the source for the RSA to be whatever audio you want, and you should be good to go!
melissa Malinowski
/ May 30, 2022Just purchased new headphones for my 2018 suburban (purchased from Chevy) and I can’t get them to work. I’ve tried changing channels and the volume is up. I’ll get an intermittent static noise but no sound.
leasexpert
/ May 30, 2022There is a lot of confusion with dealership about the headphones. In 2017, GM changed the headphone technology to “digital” tech. If you have headphones that have switch to select between channel 1 and 2 , then they gave you the wrong headphones. This type of headphone is called “2-channel headphone” since it can select between channels 1 and 2. The newer “digital” headphones have 8 channels, and so they use a button to cycle between the channel selections. You can see an example here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
(this headphone will say “digital” somewhere on the headphone)
Phillip Magill
/ June 5, 2022We have a 2018 Denali and one of the headphone stopped working. Do we need to purchase new ones from GM or is there another less expensive option?
leasexpert
/ June 6, 2022Unfortunately, the 2018 model has a unique “Digital” system that cannot be made by aftermarket manufacturers. While you dont have to buy directly from GM, they do have to be GM original headphones to work. They should look like the following headphones with “Digital Audio” in white on the ear piece:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Crystle Laforest
/ June 28, 2022What replacement headphones would you recommend for a 2012 Escalade?
leasexpert
/ June 28, 2022If you are simply using the ceiling mounted DVD system, then the following is the headphone you need:
https://audiovideo2go.com/cadillac-escalade-est-and-esv-headphones-ultralight-2-ch-folding-wireless/
If you have the headrest mounted system , then you need a three-four channel headphone, which is incredibly hard to find (sorry if that’s the case)
NDF
/ July 19, 2022I just bought a 2015 Chevy Suburban LTZ. How many headsets are included with the two-screen system? I would think there would be 4 (two for 2nd row seat and two for 3rd row.)However, there are only 3 in the SUV.
leasexpert
/ July 19, 2022Usually only 2 are included. The previous owner may have bought an extra. But, you can find headphones from the manufacturer here;
https://audiovideo2go.com/suburban-folding-wireless-headphones-2002-2016-model-years/
Ethan Vanscoy
/ July 22, 2022How do we switch the sound to headphones in the suburban?
leasexpert
/ July 22, 2022The sound automatically transmits to the headphones. ALl you have to do is turn the volume down on the radio (or switch to FM if you want to hear the radio instead of the DVD). In other words, either turn the volume down on the car speakers using the front head unit, or select a different sound source for the car speakers (the head unit up front controls the speakers, and the rear seat audio unit controls the headphones and wired headphones)
Jack
/ July 27, 2022The wireless headphones work in the middle seats but not in the third row seats what’s up
leasexpert
/ July 28, 2022The headphones require a clear line-of-sight to the DVD screen. The headphones use infrared light transmitted from LED’s near the screen to receive the audio signal. The headphones are not radio frequency. Using light to transmit the audio data has some advantages: There is no lag (this keeps the actors mouths synced with the audio during a movie). It also means that the signal transmitted by the DVD screen does not interfere with your radio reception, or with other cars on the highway. Finally, it means the front seat driver can’t use the headphones. But, the limitation is that the infrared light cannot go through solid objects like radio frequencies can. So, if the beam of light is blocked by a chair , or someone’s head infront of the wearer, the audio will cut out 😦
Brittney
/ July 31, 2022Hi! I have a chevy traverse 2010 LT, it has the factory built two DVD players in the head rests. Can I use regular Bluetooth headphones to listen to the DVD’s? Also, both of the screens have what looks like a hole you would plug headphones into, but when I plug headphones in I don’t hear anything. Can you please help with this? Thanks!
leasexpert
/ August 1, 2022Sounds like you may have the invision headphone system! You can’t use bluetooth headphones on them, but you can use infrared wireless headphones like the following:
https://audiovideo2go.com/invision-headphones-and-dvd-remote-control-combo/
Not sure why the headphone jack isn’t working – maybe it was damaged or perhaps the volume on the DVD screen is turned down/muted ?
Madison
/ August 9, 2022I have an 05 Chevy Tahoe but don’t have headphones for entertainment system what headphones do I need?
leasexpert
/ August 10, 2022For your 2005 chevrolet tahoe, you need the following automotive headphones:
https://audiovideo2go.com/chevy-tahoe-folding-wireless-headphones/
They are not bluetooth – (a common misconception) they are specially programmed to work for your rear seat entertainment system and will connect automatically. No need to do anything but put batteries in.
Will
/ August 16, 20222015 Tahoe trying to get the rear dvd audio to play on car speakers versus headset. How do you accomplish this?
leasexpert
/ August 17, 2022You can choose the audio source from the front radio – Should have FM, AM, CD, and one for the rear seat entertainment system.
Heather
/ August 17, 2022I only had 1 set of headphones with my 2019 chevy tahoe. I bought 2 more pairs from gm. The old pair is working and I cannot gets the news one to work. I noticed the old pair has a channel a or b and the new pairs have a 1 or 2…could this be the issue? Tried sitting in the back seat, wearing them correctly, switching channels…nothing works
leasexpert
/ August 17, 2022My guess is the GM dealership gave you the wrong headphones. The old 1/2 channel headphones look almost identical to the newer Digital Audio headphones. Sometimes the dealership gets them mixed up. You need headphones that say “Digital Audio” on them like these:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Jessica
/ August 17, 2022I have the factory headphones that came with a 2012 suburban rear seat entertainment system, will they work with a 2017 suburban entertainment system?
leasexpert
/ August 17, 2022No, the 2012 Suburban and 2017 Suburban use different infrared frequencies. The 2012 Suburban uses the old 2-channel headphone. The 2017 Suburban uses newer wireless headphones that have digital audio technology. Here is an example of the Digital Audio headphone (which looks almost identical to the 2-channel headphone except that it does not have a 2-channel slider switch)
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Trayel
/ August 21, 2022I am trying to verify that part number 84255131 is compatible with the roof mounted entertainment center in our used 2015 Chevy Suburban.
leasexpert
/ August 23, 2022It looks like part 84255131 is for digital systems (you can tell because the headphone says “digital audio” in white letters on the ear piece). The 2015 Suburban looks like it has regular 2-channel headphones, not “digital” ones (you can tell if a headphones is 2 channel if it has a little switch on the side to swtich between channel A and B).
If you have the original system that came with the 2015 Chevy Suburban, then you need 2-channel, not digital, wireless headphones like these:
https://audiovideo2go.com/suburban-folding-wireless-headphones-2002-2016-model-years/
Notice that the earpieces dont say “digital audio” on them – they are just blank. These headphones WILL come with the 2-channel switch.
Brittany
/ August 26, 2022Can’t get my wireless headphones to work ! Is there a setting I need to change ?
leasexpert
/ August 26, 2022There are no settings – they should work automatically. Just be sure that you are sitting in the rear seat (the headphones wont work from the driver or front passenger seat).
I’d get in touch with the person that sold them to you and see if they can help.
Terri Ruland
/ September 20, 2022I bought a used 2017 Chevy Traverse. It does not have Bluetooth headphones for the rear entertainment center. Can I use corded headphones?
leasexpert
/ September 20, 2022Some 2017 Traverse vehicles did come with a headphone jack. If so, you can indeed use corded headphones! If not, you are going to need infrared headphones like these:
https://audiovideo2go.com/chevy-traverse-folding-wireless-headphones/
Mark Slaughter
/ September 22, 2022My 2021 Chevy Suburban High Country did not come with headphones for the rear entertainment system. What item should I order through my local dealership?
leasexpert
/ September 22, 2022You are going to need the newer “digital” headphones (not the older 2-channel headphones). Here is an example:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
make sure the headphones that the dealership give you say “digital audio” on them somewhere, otherwise they wont work for you.
Keith Atkinson
/ September 29, 2022How do I connect my new GM Digital IR Compatible Audio Wireless Headphones to my roof top DVD player in my 2018 Chey Tahoe
leasexpert
/ September 29, 2022They automatically receive the proper infrared signal – just be sure to sit in the rear seat facing the DVD screen and you should be good to go.
Steph
/ October 4, 2022I have a 2020 Traverse Premier with the dvd infotainment/entertainment system. I believe this was not a stock item on my vehicle but is a Chevy upgrade. At the dealership the salesman threw in Chevy headphones but I believe these come with models that come with a DVD player as standard, Tahoe, etc. is there a way to pair these? Also, is there a way to make the DVD player come through on the car speakers? I don’t see any options on the screen. Thanks!
leasexpert
/ October 4, 2022There is no way to pair the headphones – they will work automatically with your vehicle. My guess is the dealership may have given you the wrong headphones. Your vehicle should need a 2-channel headphone – that is, a headphone with a switch that selects between channel A or B. If the headphones you have dont have that selection switch, then you need the following headphones:
https://audiovideo2go.com/chevy-traverse-folding-wireless-headphones/
As for listening to the DVD through the car speakers – you just have to select the DVD player as a source from the radio (instead of, say, FM or XM).
Steph
/ October 6, 2022Thanks for the headphone tip, that was the answer! But I don’t have DVD player as a source selection… any idea how to add that? Or fix
Destiney
/ October 31, 2022How do I get my new headphones to work on my 07 tahoe there supposed to be inferred ones
leasexpert
/ October 31, 2022Great question – if the dealership gave you the right headphones, they should have a switch or button that allows you to select between channel A or B (it may also say 1 or 2 instead). If you have headphones that say “digital audio” or lack that switch/button, then they gave you the wrong headphones.
To get the headphones to work, you just sit in the back seats. That’s it – the headphones will work automatically without any additional work on your part. They play whatever the rear seat entertainment system is playing – so be sure the rear seat system is sourced to something with sound (and not, for example, the AUX source which may be silent)
hope that points you in the right direction!
Destiney
/ October 31, 2022They do have the 1 or 2 and I have tried swapping them and I can’t get no sound to work and the remote doesn’t work either the lights come on but it’s like there no connection and there new batteries
Samantha
/ November 12, 2022I have a 2011 suburban. The headphone were bough brand new last year. When playing a dvd we can’t hear sound of the headphone but can hear the radio out of the headphones. The dvd can only be herd threw the main speakers. Is my DVD player it’s self going out?
leasexpert
/ November 14, 2022There are two audio systems in your car. The first is the front audio, which plays the sound through the speakers. THe second is the rear audio, which plays the sound to the headphones. Both can be set to different sources. It sounds like the front radio is sourced to the DVD player. The rear audio is sourced to the FM/AM station. Just select a different source and you should be good to go (check your owner manual for how to select a source)
Hope that points you in the right direction!
Lonnie Alan VonHoldt
/ November 20, 2022I have a 2014 Chevy Suburban LTZ with dual rear entertainment. I’m looking at the headphones from amazon Eincar brand 2 channel IR. Will these work in my suburban?
leasexpert
/ November 21, 2022I’ve never used those headphones and am always weary of Amazon sellers as most of them are based out of China and could care less about labor laws or warranty’s. I’ve used the following two companies to order my parts and both have been respectable:
https://audiovideo2go.com/chevy-suburban-headphones-and-dvd-remote-2007-2014/
https://dvdheadphones.com/pages/product-result?rq=yr_2014~mk_chevrolet~md_suburban
Derell M Walton
/ February 25, 2023How can I program a new pair of chevy headphone for my 2016 tahoe
leasexpert
/ February 27, 2023Hi Darell, You can’t program the headphones – you have to purchase them pre-programmed. For your 2016 Tahoe, you should contact someone at either DVDHEadphones.com or AudioVideo2go.com to help figure out which headphones you need. It can be tricky to find the right ones since GM Changed the technology used in the headphones midway through the 2016 model year.
Melanie
/ March 14, 2023My 2016 Chevy Suburban recently had the entire overhead DVD system replaced. Should the old factory headphones still work with the new system? I know that there was a change in the ir frequency between 2016 an 2017.
leasexpert
/ March 15, 2023This is a tricky question. And I have a terrible answer: It depends.
SOME 2016 overhead DVD systems used the 2017 frequency. If this was the case in your car, then the old headphones will still work (assuming you had original digital headphones that came with the car).
Some of the 2016 overhead DVD systems used the older 2-channel frequency. If this is the case in your car, then the old headphones will not work 🙂
Added to this confusion is that sometimes when the DVD system is installed they dont connect the infrared transmitter properly. If this happens, then NO headphones will work.
So , how do you know if you have a digital or a 2-channel system? Take a look at the infrared LED’s (they should be glowing purple). If they are 6 LED’s in a row like this, then they are 2-channel: ……[screen]……
If they are 6 LED’s stacked like this, then they are digital: :::[Screen]:::
Melanie
/ March 15, 2023This is the most helpful comment I’ve received! We’ve been battling this headphone issue for far too long and no one at the dealership seems to know anything.
I’m not seeing the reverenced screenshot in your reply though. It would help me determine our situation. Is there another place I can reference them?
Melanie
/ March 27, 2023What Chevy headphones are needed for a digital IR system? It is a 2016 Suburban, but the replacement unit is a digital system that didn’t come with updated headphones when it was replaced.
leasexpert
/ March 27, 2023For chevy Suburban with a digital system, you need the following digital headphones:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
They are also available from your local dealership (just be sure to let them know you need the digital audio headphones and not the 2 channel headphones
Chris Dann
/ April 2, 2023Hello,
I recently bought a 2020 Yukon XL with the rear entertainment package. I brought my headphones over from my 2016 suburban LTZ, part#22863047. These do not work with the newer vehicle, even though it is identical interior and roof mounted screens. Analog vs digital perhaps? What would be the correct headphone? Thank you.
leasexpert
/ April 4, 2023The overhead units look identical, but they use different frequencies. You’re going to need a “Digital IR” headphone, which is like this one:
https://audiovideo2go.com/2017-2018-2019-2020-2021-gmc-yukon-digital-headphones/
Make sure you dont get the 2-channel headphones (which will have an A/B or 1/2 switch on them). They look almost like the digital headphones, but use a different IR frequency.
Did GM make this complicated enough?! 🙂
K
/ April 4, 2023Do you need specific headphones for the2017 chevy tahoe premier entertainment or can it be any headphones?
leasexpert
/ April 4, 2023You need specific headphones that are “Digital IR” (and NOT 2-channel IR). Here is an example:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
K
/ April 4, 2023Do you do Military discount?
Jeannette Solorio
/ April 10, 2023Can i pair my beats wireless headphones to my chevy premier dvd?
leasexpert
/ April 10, 2023The rear seat entertainment system in GM vehicles is not bluetooth – it’s infrared based. You can’t pair your bluetooth headphones with it, unfortunately.
Natasha Moreau
/ April 27, 2023Can you please post a link for headphones for a 2019 suburban? Thanks!
leasexpert
/ April 27, 2023Sure – you can find wireless headphones for 2019 Chevrolet suburban’s here:
https://audiovideo2go.com/suburban-2017-2018-2019-2020-2021-headphones/
Tola Lawal
/ May 8, 2023I have a 2019 Yukon xl Denali with headphones that came with it #22863046 but can hear hissing but no audio changed the batteries but no luck.
leasexpert
/ May 10, 2023It looks like they gave you the wrong headphones. You need the new digital headphones that say “Digital Audio” in white lettering somewhere on them. Like these here:
https://audiovideo2go.com/2017-2018-2019-2020-2021-gmc-yukon-digital-headphones/
AmandaLynn Morris
/ June 15, 2023I purchased Dual-Channel Wireless Infrared (IR) Headphones (Set of Two)
Part No.: 22863046
For my 2020 Suburban Premier
I am unable to get them to work, any recommendations??
leasexpert
/ June 15, 2023Looks like you were sold the wrong headphones. For your 2020 SUburban you need digital headphones like these:
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
The older 2 channels wont work for you 🙂 (sorry for the disappointing news)
Courtney
/ July 8, 2023Can I hook up more then one pair of chevy headphones to my Tahoe?
leasexpert
/ July 10, 2023Yes, the only limit to the number of headphones you can connect to your Chevy Tahoe is whether the users can see the DVD screen. The headphones use a special infrared transmitter that works on line-of-sight, so the user must be able to see the transmitter located in the DVD screen for the headphones to receive sound.
Maggie
/ July 12, 2023Hii!!
I recently purchased a used 2015 LTZ Chevy Tahoe. When we purchased the car it came with 2 headphones for the rear media built in DVD player but they have since stopped working.
I’m curious the best place to buy replacement headphones!!
leasexpert
/ July 12, 2023Of course, the Chevrolet dealership is always an option.
For an online source, we’ve had a lot of luck with headphones from the following website:
https://audiovideo2go.com/tahoe-headphones/
They have been in the business for 20 years, so unlike some know-nothing on eBay or Amazon, you’ll get to work with pros.
Chris Kohlman
/ July 19, 2023Looking for Bluetooth over the ear headphones to supplement the headphones that came with our 2023 suburban high country RSE. Suggestions?
leasexpert
/ July 20, 2023Low latency Bluetooth headphones can cost a pretty penny. But, you should be able to use digital Infrared Headphones like this one: https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
(it says they only go up to 2022, but they should also work with the 2023 RSE).
H
/ November 13, 2023I have a 2014 Tahoe and it didn’t come with the headphones when we bought it, so I’m just looking to see what headphones I should get for kids that are best compatible with my vehicle.
leasexpert
/ November 13, 2023Yeah, that can be rather confusing. Not to worry – you can find pre-programmed headphones here:
https://dvdheadphones.com/products/2014-chevrolet-tahoe-wireless-dvd-headphone?rq=yr_2014~mk_chevrolet~md_tahoe
These will require no programming on your part. Just pop batteries in , sit in the rear seat, and you’ll be good to go!
Shannon Lambert
/ December 5, 2023I have a 2020 suburban that came with 2 sets of headphones. Unfortunately, they are too big for my kids. Can I pair any Bluetooth wireless headset, say from Amazon? Can I pair more than one at a time?
leasexpert
/ December 5, 2023You can indeed use any bluetooth headset. The problem is that Bluetooth is notoriously laggy. This means that the mouths of characters will not match the sound (there is a split second delay). I’ve found this not to be an issue with animation – so if your kids just watch animated movies, you’ll be fine. But with live-action, it’s like watching a dubbed movie and can be annoying. Low-latency headphones are VERY expensive ($100+), so you’ll have to decide if that’s worth it to you. The Infrared headphones that come with the car dont have this problem, but they are not a great fit for kids (as you have noticed).
Kirsten Keaney
/ January 8, 2024Our 2017 suburban lt did not come with headphones for the entertainment system… what can I order to be compatible?
leasexpert
/ January 8, 2024There are two options for your 2017 Suburban –
Option 1) You can get the original “digital” headphones that use a proprietary signal (which causes the headphones to be more expensive)
https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-suburban-digital-headphones/
Option 2) You can use a headphone with a USB transmitter, which gets around the “proprietary signal” and makes the headphones a lot cheaper:
https://dvdheadphones.com/products/2017-chevy-suburban-wireless-dvd-headphone-digital?rq=yr_2017~mk_chevrolet~md_suburban
Both options should work for your 2017 Chevrolet Suburban, so it just depends on how much you want to spend!
lilladybri
/ February 28, 2024What headphones would I need for a 2021 Chevy Tahoe Z71
leasexpert
/ February 28, 2024For your 2021 Chevrolet Tahoe Z71 if you have the original factory installed entertainment system, you are going to need the “digital” headphones, which are the following: https://audiovideo2go.com/2017-2018-2019-2020-2021-chevrolet-tahoe-digital-headphones/
Shootah
/ March 25, 2024i just recently purchased a Chevy tahoe from the dealership and I did not recieve the Bluetooth headphones how should I go about that?
leasexpert
/ March 25, 2024If you have a 2017 and newer Chevrolet Tahoe vehicle, you need the following headphones:
https://audiovideo2go.com/2017-2018-2019-2020-2021-2023-chevrolet-tahoe-digital-headphones/
If you have a 2016 and older vehicle, you need the following:
https://audiovideo2go.com/chevy-tahoe-ultralight-2-channel-folding-ir-wireless-headphones-single/